In Chester HMV shop on 20th August looking for Tarantino films The assistant Richard-H was extremely knowledgeable, helpful and courteous, especially as I am a pensioner 😩. Succeeded in finding me th... Ver mais
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Localização
Trocar localizaçãoUnits 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER Chester, GB
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Veja o que dizem as avaliações
I regularly like to go into my hmv and this time i went in to get certain items i managed to find all but one and when I asked the staff looked it up and informed me that its out of stock which is... Ver mais
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Having had delivered orders damaged (due to rubbish packing by someone), I felt much better collecting my vinyl from Chester store instead of arranging postage. In-store experience was great and the... Ver mais
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Pleasant, helpful staff, the DVD wasn’t in stock but was offered 3 options to pick up, 1. Was to collect from Chester 2. Was to collect from my local HMV Store in Wigan 3. To... Ver mais
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Detalhes da empresa
Sobre hmv (UK) - Chester
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Units 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER, Chester, Reino Unido
4,8
Excelente
275 avaliações
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Friendly and helpful staff
I regularly like to go into my hmv and this time i went in to get certain items i managed to find all but one and when I asked the staff looked it up and informed me that its out of stock which is why i couldn’t find it in store but thankfully they were able to order it in from the warehouse.
I also inquired about a sold out funko pop on there website that had just been released and they couldn’t find it on the system and said it must have been a warehouse exclusive item but they still looked in the back for me just incase they had some in the back.
Unfortunately they did not but i appreciated the fact they looked for me.
30 de agosto de 2026
Resposta da hmv (UK) - Chester
Hi Lydia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
In Chester HMV shop on 20th August…
In Chester HMV shop on 20th August looking for Tarantino films The assistant Richard-H was extremely knowledgeable, helpful and courteous, especially as I am a pensioner 😩. Succeeded in finding me the films I wanted. First class🤓
20 de agosto de 2026
Avaliação não solicitada
Resposta da hmv (UK) - Chester
Hi T Mcdonald
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Because it was so easy to order my…
Because it was so easy to order my vinyl and the whole process from ordering to delivery was excellent 👍
28 de agosto de 2026
Resposta da hmv (UK) - Chester
Hi Peter
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
An efficient service was provided.
18 de agosto de 2026
Resposta da hmv (UK) - Chester
Hi Helen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Great customer service, item wasn't in stock, so ordered it to be delivered to the shop. They emailed me, when it had arrived, and I collected it. 10/10🙂
13 de agosto de 2026
Resposta da hmv (UK) - Chester
Hi Gill
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Harry potter headphones
I came to pick up some headphones that i had oderd . There brill
3 de agosto de 2026
Resposta da hmv (UK) - Chester
Hello Stacey
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Chester
Hi MITCH
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
try something different
I look on the hmv site for music, go for the one type of music thats new, go from there, when not available in store one of the members order it for if possible. when in store look around my self.
1 de agosto de 2026
Resposta da hmv (UK) - Chester
Hi Mr
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Resposta da hmv (UK) - Chester
Hi Elliot
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Chester
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a box set box onSaturday and it…
I ordered a box set on Saturday and it arrived on Tuesday excellent service if I need anything else I'll go to hmv
25 de julho de 2026
Resposta da hmv (UK) - Chester
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
fine no problem,use shop often
25 de julho de 2026
Resposta da hmv (UK) - Chester
Hi Kelvin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Thank you for receiving ☺️
22 de julho de 2026
Resposta da hmv (UK) - Chester
Hi Lyndon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Lovely staff
Stopped by yesterday in the Chester location for a poke around, bought some Manga and blind bags and had a wonderful chat with Salesperson Mattie who not only gave enriching conversation and let me know about their order and restock policy but also pointed me in other areas to extend other hobbies I was nervous about. Shout out to my guy, Mattie!
17 de julho de 2026
Avaliação não solicitada
Resposta da hmv (UK) - Chester
Hi Taylor,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reliability!
15 de julho de 2026
Resposta da hmv (UK) - Chester
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Store collection better option
Having had delivered orders damaged (due to rubbish packing by someone), I felt much better collecting my vinyl from Chester store instead of arranging postage.
In-store experience was great and the bloke who served me was friendly and we shared a giggle.
I really love hmv (was a Christmas temp 2007 ‘ish) and enjoy visiting Chester and Shrewsbury stores in particular. Please keep hmv stores going!!!
5 de julho de 2026
Resposta da hmv (UK) - Chester
Hi Santy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Chester
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very happy with the whole process from…
Very happy with the whole process from buying to how quickly my order was delivered
4 de julho de 2026
Resposta da hmv (UK) - Chester
Hi Susan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The girl I dealt with was helpful
The girl I dealt with was helpful, polite and gave me all the detail I needed to complete my vinyl order
3 de julho de 2026
Resposta da hmv (UK) - Chester
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Customer service
27 de junho de 2026
Resposta da hmv (UK) - Chester
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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