Ordered a huge book (Iron Maiden - Infinite Dreams) from the HMV in Colchester to be delivered to me on the west coast of Scotland. Delivery was very speedy and the book arrived in perfect condition.... Ver mais
A empresa respondeu
Localização
Trocar localização7 Culver Square Shopping Centre, CO1 1WF Colchester, GB
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Veja o que dizem as avaliações
1 item of my multi buy on-line order was out of stock awaiting new stock. However when i picked up other part of the order in store , missing item was in stock. There is no system for releasing stock... Ver mais
A empresa respondeu
There is always an impressive selection of DVDs & music in store and the staff (I refer to the Colchester branch) are always very pleasant, helpful and super-friendly. In a nutshell, there's no other... Ver mais
A empresa respondeu
I always enjoy going into HMV in Colchester because the staff are so friendly, informative, knowledgeable and extremely helpful. I'm on first name terms with Elliott which makes shopping more pleasure... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Colchester
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
7 Culver Square Shopping Centre, CO1 1WF, Colchester, Reino Unido
4,8
Excelente
253 avaliações
Pede aos clientes que avaliem
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5th of July The chap that served me was brilliant &…
The chap that served me was brilliant & helpful seemed happy in his job 😀
7 de julho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Excellent customer service in shop
Great service, from ordering to receiving my order
23 de junho de 2026
Resposta da hmv (UK) - Colchester
Hi Colette
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Colchester
Hello Aaron
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Had very good customer service from the…
Had very good customer service from the time thay took the order to the time I went to pick it up
9 de junho de 2026
Resposta da hmv (UK) - Colchester
Hello Tony
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Colchester
Hello Mr Jones
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
The staff were extremely friendly and…
The staff were extremely friendly and helpful! It arrived as early as possible too, and an easy collection!
5 de junho de 2026
Resposta da hmv (UK) - Colchester
Hi Dylan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff member
Very helpful staff member who found online the item I was looking for and ordered it for guaranteeing that it woukd arrive quickly before I was going away.
26 de maio de 2026
Resposta da hmv (UK) - Colchester
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast delivery, well packaged.
My items arrived quickly, well packaged.Great variety of items available, would recommend.
23 de maio de 2026
Resposta da hmv (UK) - Colchester
Hello Sonic
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Colchester
Hi Christine
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered a huge book (Iron Maiden
Ordered a huge book (Iron Maiden - Infinite Dreams) from the HMV in Colchester to be delivered to me on the west coast of Scotland. Delivery was very speedy and the book arrived in perfect condition. Staff in store were very helpful, friendly and knowledgeable.
16 de maio de 2026
Resposta da hmv (UK) - Colchester
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Impressive DVD & music selection
There is always an impressive selection of DVDs & music in store and the staff (I refer to the Colchester branch) are always very pleasant, helpful and super-friendly. In a nutshell, there's no other place I would go on a Monday morning to check out the new DVD releases.
4 de maio de 2026
Resposta da hmv (UK) - Colchester
Hi Mike,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Hmv store
Order online and was kept inform of delivery and collection time and day.
12 de outubro de 2025
Resposta da hmv (UK) - Colchester
Hi Justin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Colchester
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great products, prices and comms
Great product. Great price. Great online portal easy buy checkout and great comms throughout. Thank you.
26 de março de 2026
Resposta da hmv (UK) - Colchester
Hi Samuel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Colchester
Hi Jack
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I couldn't find the item I was looking…
I couldn't find the item I was looking for, I asked a member of staff and they had a good look too. Unfortunately couldn't find it but then he assisted me in ordering it for home delivery.
Very friendly and helpful
22 de março de 2026
Resposta da hmv (UK) - Colchester
Hi Emily
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered this item on a 48 hour…
I ordered this item on a 48 hour delivery but it took almost a week so not to happy that it took so long, I paid for the 48 hour delivery !!!
12 de março de 2026
Resposta da hmv (UK) - Colchester
Hi Nigel,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
The CD I ordered was delivered to the…
The CD I ordered was delivered to the store as requested and arrived in reasonable time.
No complaints
7 de março de 2026
Resposta da hmv (UK) - Colchester
Hi Marion
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
All perfect no troubles
12 de março de 2026
Resposta da hmv (UK) - Colchester
Hi Simon,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful and friendly staff.
7 de março de 2026
Resposta da hmv (UK) - Colchester
Hello Aimee,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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