The Coventry HMV store offers a hands-on experience browsing records that online shopping simply can't match. The staff are friendly and genuinely passionate about music; they're happy to help you che... Ver mais
A empresa respondeu
Localização
Trocar localização13/15 Smithford Way, CV1 1FY Coventry, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the... Ver mais
A empresa respondeu
Always a great experience at HMV Empire or in store. I go to gigs alone sometimes and never feel intimidated. The staff are always happy, helpful and go above and beyond. Great venue. Recently saw Ja... Ver mais
A empresa respondeu
I was unsure how the event ticket and vinyl bundle option worked for White Lies' recent album launch, as the tickets weren't appearing in the HMV app, so I emailed to ask. Both Lucy and Michele wer... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Coventry
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
13/15 Smithford Way, CV1 1FY, Coventry, Reino Unido
4,8
Excelente
334 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da hmv (UK) - Coventry
Hi Charlotte
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fast Easy way to get a cd when ordering…
Fast Easy way to get a cd when ordering online
16 de outubro de 2024
Resposta da hmv (UK) - Coventry
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It was a great night one of my…
It was a great night one of my favourite bands I love the venue when the band finished we go out to the balcony area and the dj starts the tunes
14 de outubro de 2024
Resposta da hmv (UK) - Coventry
Hi Frank
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Positive and negative
I thought the charge for the cloak room was too expensive and the music was too loud in the bar that you had to keep repeating your order to the bar staff because they couldn’t hear. But the staff were lovely and friendly and the band was amazing
14 de outubro de 2024
Resposta da hmv (UK) - Coventry
Hi, thanks for leaving us a review. Whilst we are pleased to hear that you enjoyed the event, we thank you for your valuable feedback regarding the cloak room and ordering at the bar. We apologise for any disappointment with regards to the price of the cloakroom and the loudness of the event.
These notes will be logged with the relevant department for review. We hope to earn the remaining 2 stars from you next time.
Resposta da hmv (UK) - Coventry
Hi Rachel,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Experience
Great experience- easy entry system, pretty good bar service considering the amount of customers. Fantastic venue for music!
14 de outubro de 2024
Resposta da hmv (UK) - Coventry
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick Service
On line order and postal delivery service for a CD was quick and reasonably priced.
12 de outubro de 2024
Resposta da hmv (UK) - Coventry
Hi Paul,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I haven't even received the purchase so…
I haven't even received the purchase so bloody rubbish I haven't had a email at all so not happy 🙁
12 de outubro de 2024
Resposta da hmv (UK) - Coventry
Hi Shirley
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. We can see you have been in contact and we have advised you.
Kind regards
These are great lights
These are great lights, although small they let out a lot of light
12 de outubro de 2024
Resposta da hmv (UK) - Coventry
Hello Jan
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Very helpful staff in store to order
Very helpful staff in store to order. Arrived in excellent condition when promised
6 de outubro de 2024
Resposta da hmv (UK) - Coventry
Hello David,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Coventry
Hello Andrew,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Good day to buy some films and TV shows
Sales selection on the day were plentiful, Customer Service was very good, and I had an overall lovely experience. Happy to shop there again for movies and music.
4 de outubro de 2024
Resposta da hmv (UK) - Coventry
Hi Ben
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Absolutely amazing experience
Absolutely amazing experience, loved every minute 🍹
3 de outubro de 2024
Resposta da hmv (UK) - Coventry
Hello Devina
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Not sure of the name of the girl who…
Not sure of the name of the girl who served us but she worked on the top floor, she was absolutely fantastic, very helpful with all our enquiries and helpful with our purchases
26 de setembro de 2024
Resposta da hmv (UK) - Coventry
Hi Carl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff they were very helpful and…
Great staff they were very helpful and friendly and very efficient
28 de setembro de 2024
Resposta da hmv (UK) - Coventry
Hi Dale
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I bought tickets and a cd for the hmv…
I bought tickets and a cd for the hmv empire Coventry. Both items arrived on time
25 de setembro de 2024
Resposta da hmv (UK) - Coventry
Hello Noah
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV on line tickets
Easy to use and easy to set up an account to receive your tickets
25 de setembro de 2024
Resposta da hmv (UK) - Coventry
Hi Kim
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Decent price and great venue 💜
Decent price and great venue 💜
So glad to have the Empire im Cov for music.
25 de setembro de 2024
Resposta da hmv (UK) - Coventry
Hi Lindsay
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Tom Walker at Coventry
The atmosphere was great when we to see Tom Walker. Sounds was clear, good service at bar and people with disabilities catered for. Great local venue
24 de setembro de 2024
Resposta da hmv (UK) - Coventry
Hello Ninda
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The shop assistant explained the app.
The shop assistant explained the app.
She was very friendly and polite.
Great service with a smile.
24 de setembro de 2024
Resposta da hmv (UK) - Coventry
Hello Deborah
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.