The staff members in both stores were very professional and ask clear conscience information to be able to complete the transfer of the item bought from the store in England to Nothern Ireland . They... Ver mais
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Localização
Trocar localização26 The Martlets, RH10 1ES Crawley, GB
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Veja o que dizem as avaliações
I purchased a £10 mystery box, expecting delight and goodness to be inside. But instead, I was met with despair and disappointment in the form of a Harry Potter 9 card challenge that a 2 year old coul... Ver mais
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The lady who served me went well beyond normal customer service .simply excellent. Manner service amazing 👏
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The guy who helped me in store was great and helped me order what I needed with no fuss and was really knowledgeable about similar items that I may have been interested in. Delivery was slow but it... Ver mais
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Detalhes da empresa
Sobre hmv (UK) - Crawley
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
26 The Martlets, RH10 1ES, Crawley, Reino Unido
4,6
Excelente
145 avaliações
Pede aos clientes que avaliem
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The only high street store for physical media!
Helpful, friendly staff, who appreciate and understand their customers needs.
So much better than the "online only" experience!
5 de maio de 2024
Resposta da hmv (UK) - Crawley
Hello ian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good service and great DVDs
Brilliant DVDs at a great price, arrived really quickly, really good service at store, very satisfied customer!
30 de abril de 2024
Resposta da hmv (UK) - Crawley
Hi Maco
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Crawley
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great online experience
Great online experience. Great in store experience at your Crawley store.
26 de abril de 2024
Resposta da hmv (UK) - Crawley
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV staff were amazingly helpful
HMV staff were amazingly helpful, helping me to find several CD's I was interested in purchasing including one not in store but that I could have sent to me at home. Without a CD/record store in Horsham ~ HMV is the only store for miles around to obtain new release CD's 😃
5 de abril de 2024
Resposta da hmv (UK) - Crawley
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service
Great service. Very helpful. Item wasn't in stock. Item was ordered and delivered after a few days.
9 de abril de 2024
Resposta da hmv (UK) - Crawley
Hi Rita
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Nice and Easy
10 de março de 2024
Resposta da hmv (UK) - Crawley
Hi Miss Tuesley
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great customer service and everyone was…
Great customer service and everyone was so happy and friendly
7 de março de 2024
Resposta da hmv (UK) - Crawley
Hi Lisa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I would have given more stars but the…
I would have given more stars but the staff assistant did not spell my name properly.
Melvyn NOT Melvin
27 de fevereiro de 2024
Resposta da hmv (UK) - Crawley
Hi Mr Harrison
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Resposta da hmv (UK) - Crawley
Hi Alessandro
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good range, helpful staff
Large range of vinyl in particular, as well as other things, and staff really helpful with finding/ordering things. Very nice to have such a decent record shop nearby again.
12 de fevereiro de 2024
Resposta da hmv (UK) - Crawley
Hi Jon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Used click and collect from my local store.
Used click and collect from my local store, very efficient and easy.
19 de janeiro de 2024
Resposta da hmv (UK) - Crawley
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The cd arrived in perfect condition
The cd arrived in perfect condition, the staff at Crawley HMV were so helpful and kind.
6 de janeiro de 2024
Resposta da hmv (UK) - Crawley
Hi Tajah,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
After receiving email advising…
After receiving email advising dispatched I have yet to receive an email to say my order is in store to collect
3 de janeiro de 2024
Resposta da hmv (UK) - Crawley
Hi Dot
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
I ordered from the website and the…
I ordered from the website and the products I wanted and as I live in Cyprus needed to rely on a speedy delivery as I was only back in the uk for the Christmas holidays. Everything arrived in quick time and in perfect condition.
30 de dezembro de 2023
Resposta da hmv (UK) - Crawley
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Great service. Outstanding communication. I knew exactly when my purchase was arriving.
1 de dezembro de 2023
Resposta da hmv (UK) - Crawley
Hi TANITH
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Crawley
We are a friendly bunch at hmv and always happy to help!
Delivered on time and what I wanted
Delivered on time and what I wanted
Can't say more
17 de dezembro de 2023
Resposta da hmv (UK) - Crawley
Hi Mark,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Crawley
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very easy to order in store
Very easy to order in store, very helpful staff. The 3 CD’s we ordered came within 4 days.
7 de dezembro de 2023
Resposta da hmv (UK) - Crawley
Hi Linda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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