Brilliant service second time i ordered form hmv both times have a great experience very easy to pre order brilliant for when tings arnt available in stores
A empresa respondeu
Localização
Trocar localização20-22 The Mall, NP44 1PX Cwmbran, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Easy to order and collect Did not wait too long for delivery Collection made at Cwmbran store where the 2 members were very helpful and friendly
Delivered quickly and undamaged. To be honest, the CD could have been a bit cheaper, but I like the staff at Cwmbran HMV and I like to support them. (When I buy stock that is already in the shop, t... Ver mais
A empresa respondeu
Trying to change a defective LP Vinyl album bought via online was a nightmare. also 2nd copy delivered ordered online was also faulty (manfacturers pressing fault). so sent 2 back via courier and h... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Cwmbran
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
20-22 The Mall, NP44 1PX, Cwmbran, Reino Unido
4,6
Excelente
198 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Straightforward to order
Straightforward to order, quick to obtain the item. Professional staff, competent and customer focussed.
23 de outubro de 2025
Resposta da hmv (UK) - Cwmbran
Hi Thomas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
So very helpful went out of his way to…
So very helpful went out of his way to help me as im no good with on line shopping etc so did it all for me in store
23 de outubro de 2025
Resposta da hmv (UK) - Cwmbran
Hi Caroline,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The gentleman who worked there was very…
The gentleman who worked there was very helpful & knowledgeable, he helped me with information on the items I was looking for
14 de outubro de 2025
Resposta da hmv (UK) - Cwmbran
Hi Teresa,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A spooky hoody order lol 🎃
Very happy with hoodie, I’ve now got around to wearing it; now it’s colder thankfully 😂 👍🏻 but yeh thanks a lot HMV.
19 de abril de 2025
Resposta da hmv (UK) - Cwmbran
Hi Olly
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope that this keeps you warm for many Winters to come.
Cheers!
Fantastic staff..always happy to help
Fantastic staff..always happy to help, ordering was quick and easy, and my dvd came within a few days. Thank you
7 de outubro de 2025
Resposta da hmv (UK) - Cwmbran
Hi Tina
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Cwmbran store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
I was able to order what I wanted and…
I was able to order what I wanted and it arrived quickly
26 de setembro de 2025
Resposta da hmv (UK) - Cwmbran
Hello Sharon
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
The staff at Cwmbran HMV are Always…
The staff at Cwmbran HMV are Always polite and extremely helpful, it always a pleasure to visit the store. Mr. Brian Rosser.
15 de setembro de 2025
Resposta da hmv (UK) - Cwmbran
Hi brian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
It was great so great amazing great yes…
It was great so great amazing great yes you read correct great wowzers great boom delivery came delivered and it wasn’t exploded boom pow it was a working item it worked :)
17 de agosto de 2025
Resposta da hmv (UK) - Cwmbran
Hi Evan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Cwmbran
Hi Tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect
Click and collect and I still got the discount for another item with any purchase which I wasn’t expecting because I had already paid for my order which was nice
6 de julho de 2025
Resposta da hmv (UK) - Cwmbran
Hi C Lewis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant service as always without…
Brilliant service as always without fail. Cwmbran is the best HMV store on the planet!
23 de junho de 2025
Resposta da hmv (UK) - Cwmbran
Hi Sim
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really great staff at the Cwmbrân…
Really great staff at the Cwmbrân store.
Always very helpful.
14 de junho de 2025
Resposta da hmv (UK) - Cwmbran
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast efficient service
14 de junho de 2025
Resposta da hmv (UK) - Cwmbran
Hi andrew
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fast delivery in time for holiday
Faster delivery to store than I originally thought, which meant that the CD was in time for my mini break. Which meant I could relax and listen to some great, timeless hits on my countryside journey , and not worry about the fact that I did not have WiFi or radio reception!
24 de maio de 2025
Resposta da hmv (UK) - Cwmbran
Hi Gary
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off. We hope you had a lovely time away.
See you soon :-)
Really helpful staff member and clear…
Really helpful staff member and clear notifications of where in process from beginning to pick up
18 de maio de 2025
Resposta da hmv (UK) - Cwmbran
Hi Jill
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Cwmbran
Hello Mark
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Cwmbran
Hello Keri
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Cwmbran
Hi Tash
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click & Collect Experience
Click and collect service worked well, the shop assistant was very helpful and it was easy to find the DVDs, but I wish the confirmation email I printed to collect the order did not have so much black background shading, I used a lot of ink.
29 de abril de 2025
Resposta da hmv (UK) - Cwmbran
Hi Shazza
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Amazing service and order arrive before…
Amazing service and order arrive before estimated
11 de abril de 2025
Resposta da hmv (UK) - Cwmbran
Hi Simon
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.