I always use HMV when I want music or DVDs, I am happy to order anything that is not in store, it arrived quickly and happy with my purchase.
A empresa respondeu
Localização
Trocar localizaçãoSU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE Exeter, GB
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Veja o que dizem as avaliações
I had missed out on a new album release in my local store, so the staff member I spoke to suggested I order it online with him & have it delivered to my home. The order was processed, sent & deliver... Ver mais
A empresa respondeu
Great service, knowledgeable customer service. The person who helped us was efficient and helpful. We ordered the DVD we were looking for and it turned up quickly. Hopefully all the packaging is recyc... Ver mais
A empresa respondeu
The manager at the Exeter office had explained that we had just missed out on the last Marley model deck by a couple of hours, but assured us we would be able to have one within a few days and he was... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Exeter
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
SU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE, Exeter, Reino Unido
4,7
Excelente
354 avaliações
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There was a lot of great merch…
There was a lot of great merch everywhere with very reasonable prices. The staff are friendly and helpful.
9 de setembro de 2024
Resposta da hmv (UK) - Exeter
Hi Nicole
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good comms and speedy delivery to store…
Good comms and speedy delivery to store and easy collection.
1 de novembro de 2024
Resposta da hmv (UK) - Exeter
Hello Richard,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Good replacement service
Bought a dvd on click and collect. When played it stuck at the end of the first scene.
Took it back to the shop who exchanged without quibble.
Replacement copy worked fine.
3 de novembro de 2024
Resposta da hmv (UK) - Exeter
Hi anstone
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
I forgot to ask the fellow his name
I forgot to ask the fellow his name. Stupid me. He was so good. Helpful in every way, knowledgeable too. Gave the perfect service
20 de outubro de 2024
Resposta da hmv (UK) - Exeter
Hi Dixianne,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
My local HMV has very poor levels of…
My local HMV has very poor levels of Blu-ray’s and CD’s so by placing an order I could collect the order once it was ready. Well I had to visit twice as the items arrived a day apart which was a little disappointing. As stock levels are so low nowadays it’s a shame that popping in to town to buy something is not always successful! Of course Amazon delivery is usually next day which begs the question why isn’t yours?
5 de outubro de 2024
Resposta da hmv (UK) - Exeter
Hi Customer
Thank you for taking the time to leave us a review. We appreciate receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Exeter store
The staff inside Exeter store where very friendly & answered all the questions that I had plus I received my new game a day early
2 de outubro de 2024
Resposta da hmv (UK) - Exeter
Hi Laurence
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very quick and easy to order and the…
Very quick and easy to order and the delivery time was very good.
22 de setembro de 2024
Resposta da hmv (UK) - Exeter
Hi JD
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Exeter
Hi Signija
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very pleased with the prompt service I…
Very pleased with the prompt service I received from the shop in Exeter. Would certainly use them again if I needed anything. Thank you for the good service.
8 de setembro de 2024
Resposta da hmv (UK) - Exeter
Hi Ingrid
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Nothing was too much triuble
My Grandson Sam wanted a few remote vinyl LPs so I said that I would try HMV to see if they had what he wanted. On looking around the store I thought it would take me ages if I looked myself. I asked the assistant who was very helpful as he went straight to where they were and sorted it for me. I also had to order one that was not in stock, this came via the post and only took a few days. Well Done!!!
30 de agosto de 2024
Resposta da hmv (UK) - Exeter
Hi William
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Exeter store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Ken W.. Jethro Tull Stand Up Box Set
Simon looked after me. Gave me a range of options. G
Very happy with service & purchase made.
28 de agosto de 2024
Resposta da hmv (UK) - Exeter
Hello Kenneth
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
My pre-order arrived a day earlier then…
My pre-order arrived a day earlier then if I had waited for it to come out in store
21 de agosto de 2024
Resposta da hmv (UK) - Exeter
Hi Jamie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Over and above service
The young man went over and above to help me get the vinyl I wanted, despite the fact that the computer system was down
16 de agosto de 2024
Resposta da hmv (UK) - Exeter
Hi Barbara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Exeter
Hi Adrian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Exeter
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Speedy delivery and order in perfect…
Speedy delivery and order in perfect condition
8 de agosto de 2024
Resposta da hmv (UK) - Exeter
Hi Terry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The member of staff went out of his way…
The member of staff went out of his way to find what I wanted.He was friendly and polite
2 de agosto de 2024
Resposta da hmv (UK) - Exeter
Hi Iona
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Exeter
Hi Andy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy to order
Easy to order. Good communications. Arrived on time and very easy to collect.!!
19 de junho de 2024
Resposta da hmv (UK) - Exeter
Hi Josèphe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Exeter
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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