I always use HMV when I want music or DVDs, I am happy to order anything that is not in store, it arrived quickly and happy with my purchase.
A empresa respondeu
Localização
Trocar localizaçãoSU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE Exeter, GB
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Veja o que dizem as avaliações
I had missed out on a new album release in my local store, so the staff member I spoke to suggested I order it online with him & have it delivered to my home. The order was processed, sent & deliver... Ver mais
A empresa respondeu
Great service, knowledgeable customer service. The person who helped us was efficient and helpful. We ordered the DVD we were looking for and it turned up quickly. Hopefully all the packaging is recyc... Ver mais
A empresa respondeu
The manager at the Exeter office had explained that we had just missed out on the last Marley model deck by a couple of hours, but assured us we would be able to have one within a few days and he was... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Exeter
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
SU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE, Exeter, Reino Unido
4,7
Excelente
354 avaliações
Pede aos clientes que avaliem
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Everything was just so easy good staff …
Everything was just so easy good staff and so quick 5⭐️
17 de setembro de 2025
Resposta da hmv (UK) - Exeter
Hi Will
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I haven’t received my purchase yet so…
I haven’t received my purchase yet so hard to give an opinion on it
Royal Mail have sent it to several places since I ordered
10/09 Falmouth
11/09 Truro
13/09 Plymouth
Every time they say a date to be delivered it turns up somewhere else
Supposed to be delivered to Exmouth today so we will see!
14 de setembro de 2025
Resposta da hmv (UK) - Exeter
Hi Lindsay
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Fast delivery and great customer…
Fast delivery and great customer service. Thank you team Exeter.
13 de setembro de 2025
Resposta da hmv (UK) - Exeter
Hi Ash
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The two CD;s I ordered came within a…
The two CD;s I ordered came within a few days , one of which was priced at half the figure quoted on-line,
Staff efficient and polite.
2 de setembro de 2025
Resposta da hmv (UK) - Exeter
Hi Rob
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
HMV go one step beyond!
HMV were the only outlet that managed to obtain and supply the CD I had been after for sometime. It had to be ordered by them but arrived for collection exactly as they predicted - excellent service all round.
30 de agosto de 2025
Resposta da hmv (UK) - Exeter
Hi Adrian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service ordering a dvd
Helpful assistant and quick and easy. DVD ordered and arrived in 2 days
21 de agosto de 2025
Resposta da hmv (UK) - Exeter
Hi Teresa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Exeter
Hi Kate
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
My recent purchase was made easy
My recent purchase was made easy. I went in to buy 3 for £50 on the 4k blu rays. I wanted Prometheus, sicaro 1 and 2. When I got to the Exeter store, all but Sicaro 2 was available. I asked the colleague if there was any stock out back and he replied with, there is the box set for £30 and I said that I like them in separate cases. He then informed me that this box set is two separate ones and even took me to it to show me. As Prometheus was £19.99, I still got the 3 movies I walked in for and actually saved 2p by doing it this way and had such a friendly experience.
17 de agosto de 2025
Resposta da hmv (UK) - Exeter
Hi Aaron
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was looking for a particular vinyl…
I was looking for a particular vinyl and the workers where so kind they had multiple people searching for it, they couldn’t find it in store so they ordered it for me.
8 de agosto de 2025
Resposta da hmv (UK) - Exeter
Hi ruby
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were really helpful and friendly
Staff were really helpful and friendly. I had to order item, as was out of stock, and staff were very efficient and helpful.
8 de agosto de 2025
Resposta da hmv (UK) - Exeter
Hi Sue
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Exeter
Hi Mel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent in store service
Excellent in store service. Didn't have album in store , so sales assistant ordered it for me on line for home delivery. Arrived 2 days later , well packaged and in perfect condition.
6 de agosto de 2025
Resposta da hmv (UK) - Exeter
Hi GRAHAM
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very happy with my purchase .
Very happy with my purchase .
delivery was on time , and in good condition.
28 de junho de 2025
Resposta da hmv (UK) - Exeter
Hi Cheryl
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Not the first time I've ordered…
Not the first time I've ordered something as its always quick and easy
19 de junho de 2025
Resposta da hmv (UK) - Exeter
Hi TaraJayne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Exeter
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was looking for a Julian bream cd and…
I was looking for a Julian bream cd and couldn't find it so spoke to one of your employees who looked it up for me and found it, he was informative and polite and engaging throughout the process. I was served by Oliver and wish to extend my thanks to him for all the help he gave me
14 de junho de 2025
Resposta da hmv (UK) - Exeter
Hi hilary
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Exeter
Hi Linda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service from knowledgeable staff
Needed to order a hard-to-find DVD and pick it up at store. Staff very knowledgeable, understood what I wanted and order went smoothly
21 de maio de 2025
Resposta da hmv (UK) - Exeter
Hi Jean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I've been waiting for Yellowstone 5…
I've been waiting for Yellowstone 5 part 2 for a long time.
30 de maio de 2025
Resposta da hmv (UK) - Exeter
Hi Mr Shaw
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
CDs were available in store/ordered and…
CDs were available in store/ordered and delivered within days. Broken jewel case was replaced promptly.
28 de abril de 2025
Resposta da hmv (UK) - Exeter
Hi Opindar
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off. We are to hear that your CD case arrived to you damaged but we are pleased to hear that this issue was able to be resolved swiftly for you.
See you soon :-)
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