Both CD & LP Album arrived in Pristine Condition through HMV Network of Ordering. I Mostly use on-Line Ordering but it’s nice going to their shops and meeting with People With same interests who... Ver mais
A empresa respondeu
Localização
Trocar localização37 Sidney Street, CB2 3HX Cambridge, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Shop assistant was polite and friendly, he did everything he could to be helpful and knew details to my questions. Face to face service is very important and makes the shopping experience a pleasure r... Ver mais
A empresa respondeu
I bought a DVD from Amazon for a Christmas gift, but when it arrived, it was in German. I needed a quick replacement, but struggled to find one. Ordered from hmv online; picked it up from a store a co... Ver mais
A empresa respondeu
Efficient Service. Ordered the DVD and within days it was at my local branch ready for collection. No hassle. The emails from HMV kept me informed of what was happening with my order.
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Fopp Cambridge
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
37 Sidney Street, CB2 3HX, Cambridge, Reino Unido
4,4
Excelente
48 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Efficient Service.
Efficient Service.
Ordered the DVD and within days it was at my local branch ready for collection. No hassle. The emails from HMV kept me informed of what was happening with my order.
8 de outubro de 2023
Resposta da hmv (UK) - Fopp Cambridge
Hi Rocky
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Shop assistant was polite and friendly
Shop assistant was polite and friendly, he did everything he could to be helpful and knew details to my questions. Face to face service is very important and makes the shopping experience a pleasure rather than stressful.
20 de setembro de 2023
Resposta da hmv (UK) - Fopp Cambridge
Hi Sam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good online store
Never once lost my package! This is the most important thing!
21 de setembro de 2023
Resposta da hmv (UK) - Fopp Cambridge
Hi Richards
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Fopp Cambridge
Hello Noel
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this on to the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Quick and prompt delivery with…
Quick and prompt delivery with appropriate updates and friendly staff by pick-up
28 de junho de 2023
Resposta da hmv (UK) - Fopp Cambridge
Hi Gregory
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Fopp Cambridge
Hello Greg
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Click and Collect
I like being able to use click and collect to avoid paying postage. It does seem odd though that postage is paid by HMV to send the item to shop…..
Still, it’s *always* a treat to get the excuse to spend time at FOPP in Cambridge…
1 de junho de 2023
Resposta da hmv (UK) - Fopp Cambridge
Hello Paul
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Very helpful staff
Very helpful staff. Did not know that I could get delivery free of charge and will use this facility again. Delivered just 3 days after my visit to the shop.
23 de maio de 2023
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.