Really good service from every assistant I have met & always very knowledgeable. Have been refunded when I didn't even know I had been overcharged. Always have what I require or will order that day.
A empresa respondeu
Unit 167, Braehead Centre, Kings Inch Road, G51 4BN Glasgow, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Really good service from every assistant I have met & always very knowledgeable. Have been refunded when I didn't even know I had been overcharged. Always have what I require or will order that day.
A empresa respondeu
Love HMV im so glad its still around have great memories as a child going in to purchase records. Online service was very easy to use all the information you need on products and if available, or when... Ver mais
A empresa respondeu
Pre ordered an LP which was due to be released on a Friday. I expected to to get an email confirming that it could be picked up on Saturday morning at the latest. Didn't get the email until Monday the... Ver mais
A empresa respondeu
The staff were welcoming and friendly. They were extremely helpful in getting my click & collect order processed in a timely manner.
A empresa respondeu
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito pela empresa

Unit 167, Braehead Centre, Kings Inch Road, G51 4BN, Glasgow, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The staff were welcoming and friendly. They were extremely helpful in getting my click & collect order processed in a timely manner.

Resposta da hmv (UK) - Glasgow Braehead

Resposta da hmv (UK) - Glasgow Braehead
Item was not in stock but I was assisted by a very helpful staff member in store. Item was ordered, and I collected from store within a couple of days.

Resposta da hmv (UK) - Glasgow Braehead
Really good service from every assistant I have met & always very knowledgeable. Have been refunded when I didn't even know I had been overcharged. Always have what I require or will order that day.

Resposta da hmv (UK) - Glasgow Braehead
Andrea in the hmv in braehead was very helpful, couldn’t find somthing I was looking for she told me to come back and she would look for it. Unfortunately couldn’t find it because it has been stolen. But she got me free shipping :)

Resposta da hmv (UK) - Glasgow Braehead
Love HMV im so glad its still around have great memories as a child going in to purchase records. Online service was very easy to use all the information you need on products and if available, or when they will be available. Collection was so easy, hope to see this store stay around for a long time its great that I get to share this with my teenage kids.

Resposta da hmv (UK) - Glasgow Braehead

Resposta da hmv (UK) - Glasgow Braehead
Pre ordered an LP which was due to be released on a Friday. I expected to to get an email confirming that it could be picked up on Saturday morning at the latest. Didn't get the email until Monday therefore wasn't able to get it until following Saturday. I won't be pre ordering again. Not good enough !!!

Resposta da hmv (UK) - Glasgow Braehead
Yes it was easy to order and manage. Staff were great when collecting the Vinyls. Works well

Resposta da hmv (UK) - Glasgow Braehead

Resposta da hmv (UK) - Glasgow Braehead
We had purchased a cheap record player with speakers from the HMV store in Livingston whilst on a mini break, my partner looked up reviews which were a bit disparaging, we decided to return this and looked to upgrade to something better, we returned it at the Braehead branch and purchased an absolutely spectacular Lenco unit for 3 times the price but I can honestly say you get what you pay for, it's absolutely brilliant 🤘
I really want to take the time to give plaudits to Andreea, absolutely fantastic customer service, someone who really loves music and also delivers the most fantastic customer service, we had been at the store a couple of months back purchasing vinyl LP's, I was wearing one of my many Depeche Mode t-shirts and she took the time to discuss music with us, I just have to say that Andreea is an absolute credit to HMV, in these incredibly difficult times it's absolutely refreshing to interact with someone that has passion, knowledge and a connection to the customer, I hope that this is passed on to her from the both of us 🙂

Resposta da hmv (UK) - Glasgow Braehead
The great customer service I received went above and beyond, the young assistant was very polite and friendly,Chatting with
me about who and what item was for, she checked all over for the item I wanted for a present, she was then able to order the product to be delivered to my home, thanked me for shopping with them and wished me a lovely day

Resposta da hmv (UK) - Glasgow Braehead
Ordered a click and collect item which was delayed a little but got updates of the delay so was not a problem. Item got delivered and picked up. Glasgow Braehead staff always nice.

Resposta da hmv (UK) - Glasgow Braehead
I bought this product as a Christmas present, for my daughter who grow up with SpongeBob SquarePants's. I was kept updated regularly regarding when product was being delivered. The product was delivered on time and well packaged and most of all my daughter was extremely pleased with Patrick Starr wedgy keyring
which sits proudly on her car keys.

Resposta da hmv (UK) - Glasgow Braehead
Being kept informed both for the order, and cancellation foollowed
by a quick review of the orderafe a huge difference and then the order arrived as per email. Thanks. Also staff at Braehead could not have been more helpful

Resposta da hmv (UK) - Glasgow Braehead
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.