Helpful service at the Grimsby store and delivery service spot on. Think being able to contact the store by phone would be an improvement. Had to travel by car for over half an hour to reach the st... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit J, Freshney Place, DN31 1QL Grimsby, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Recently ordered Daft Punk 10th anniversary edition for my Son. Thankfully being a tad “old school” I ordered it online but to be collected from HMV Grimsby. I received an email when it arrived in... Ver mais
A empresa respondeu
My adult brother has cognitive problems and watching tv box sets and movies is his main pastime. The staff in Grimsby HMV are very patient and helpful and go the extra mile to find or order films he i... Ver mais
A empresa respondeu
The experience of visiting the HMV store in Grimsby and puchasing CDs and DVDs in store and also placing an order in store for a separate DVD was excellent. The staff were helpful and polite and... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Grimsby
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Unit J, Freshney Place, DN31 1QL, Grimsby, Reino Unido
4,6
Excelente
191 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Vinyls severely broken
Bought three vinyls from here, all on separate occasions. Yet every single one had to be returned as they would not play properly, either lyrics were skipping or the vinyl was severely warped, which is not what I would expect from such a usually reputable business
27 de agosto de 2026
Resposta da hmv (UK) - Grimsby
Hi Lola
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Helpful service at the Grimsby store…
Helpful service at the Grimsby store and delivery service spot on.
Think being able to contact the store by phone would be an improvement. Had to travel by car for over half an hour to reach the store. To get to the store using public transport very difficult from our village Bonby Brigg.
10 de agosto de 2026
Resposta da hmv (UK) - Grimsby
Hi Ray
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Grimsby store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
DVDS
Really helpful. Sorted my request. Got the order sent to my home saved me time with them doing it for me many thanks
7 de agosto de 2026
Resposta da hmv (UK) - Grimsby
Hi Sue
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Love HMV Grimsby store all the staff…
Love HMV Grimsby store all the staff beyond friendly always great service
6 de agosto de 2026
Resposta da hmv (UK) - Grimsby
Hi Lji
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Grimsby store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Resposta da hmv (UK) - Grimsby
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent staff especially Libby who…
Excellent staff especially Libby who was very helpful and knowledgeable and gave good advice
19 de julho de 2026
Resposta da hmv (UK) - Grimsby
Hello Chris
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Grimsby store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Resposta da hmv (UK) - Grimsby
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I didnt know the album l purchased was…
I didnt know the album l purchased was a 45 play and not the usual 33..l dont like moving the belt on my deck.
12 de julho de 2026
Resposta da hmv (UK) - Grimsby
Hi Robert
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Great Grimsby
It’s always great to go into the Grimsby store- I couldn’t see what I wanted but with the help of the staff I was able to order the DVD – I was sent an e-mail when it was ready to collect from the store – thank you.
10 de julho de 2026
Resposta da hmv (UK) - Grimsby
Hi Graham
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Grimsby
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I purchased a dvd and the case was…
I purchased a dvd and the case was smashed on delivery, the outer package was fine just the plastic case the dvd’s were in
8 de julho de 2026
Resposta da hmv (UK) - Grimsby
Hi Tina
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Resposta da hmv (UK) - Grimsby
Hi Emma
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fantastic customer service.package received in excellent condition
Fantastic customer service
26 de junho de 2026
Resposta da hmv (UK) - Grimsby
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very easy ordering and system and quick…
Very easy ordering and system and quick delivery. Very pleased with the whole process. Staff were very helpful and polite. Thanks again
25 de junho de 2026
Resposta da hmv (UK) - Grimsby
Hello Alison
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV GREAT FOR VINYL RECORDS
Having purchased a record player this year how wonderful it is to be able to play records again ,Hmv have a fantastic selection of LPs especially the 3 for £66
I regularly check the website for new albums to buy
So I checked my local store on line to see if they had the 3 albums I wanted on the 3 for £66 "yes all in stock in store '
However last week I went into store to purchase
The new bruno mars album ,also the motown collection album and UB40 red wine album all of which are on the 3 £66 offer .
I found the 3 albums took them to the counter to pay for them only to be told the bruno mars one was not on offer in the store only on line offer
but that I had to order it from the shop and have it delivered to either my home address or the store
I said but I have the albums here in my hand I want to purchase them from store which will in turn save you that is HMV the cost of handerling transporting and packaging .
So I was unable to take away any of the 3 albums and I did order them from store to have delivered
How is that financially logical surely it has cost hmv more money.
Hopefully hmv may explain the logic
Hmv stores are great to be able to look and rummage through the LPs and other things
Far more enjoyable shopping experience than the press and click experience and wait in all day for the delivery driver who then just throws you Items over a gate in the pouring rain or worse still damaged or delivered to god knows where .
18 de junho de 2026
Resposta da hmv (UK) - Grimsby
Hello Terence,
Thanks for taking the time to leave a review.
We greatly appreciate you taking the time to let us know your suggestions. We’ve forwarded your email to the relevant Head Office department for their attention. We pride ourselves on the service that we offer but we rely on customer feedback in order to move forward and keep improving. We would therefore like to thank you for taking the time to make us aware of your thoughts.
The shop assistant was extremely…
The shop assistant was extremely helpful and diligent whilst ordering the CD and when sorting delivery.
10 de junho de 2026
Resposta da hmv (UK) - Grimsby
Hi Michelle
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Grimsby
Hi CHAZ
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Brilliant quick and easy purchase
Brilliant quick and easy purchase, and the guy at the counter was lovely xx
4 de maio de 2026
Resposta da hmv (UK) - Grimsby
Hi Tracy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Grimsby
Hi Gary,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I got everything I wanted with great…
I got everything I wanted with great support from Alfie
8 de abril de 2026
Resposta da hmv (UK) - Grimsby
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.