We were assisted by a wonderful young woman who helped both me and my mum who were clueless about vinyls. And not only had she assisted us in finding the vinyl in literal seconds but even went the ext... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 27-28, Harvey Centre, CM20 1XS Harlow, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I had a great experience at HMV. The staff were friendly and helpful, and the store had a wide range of music, films, and merchandise to choose from. Everything was well organised, which made it easy... Ver mais
A empresa respondeu
Being able to order in advance of release date. Your staff are extremely well informed about any questions that I ask about. It is also nice to talk to staff who are polite and helpful. The album/DVD... Ver mais
A empresa respondeu
Staff in store were impeccable and a credit to the company, outstanding knowledge of the product I wanted to purchase and the ordering was so easy. The two young ladies showed such a good attitude w... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Harlow
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Unit 27-28, Harvey Centre, CM20 1XS, Harlow, Reino Unido
4,7
Excelente
192 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful and knowledgeable staff
28 de agosto de 2026
Resposta da hmv (UK) - Harlow
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The prompt delivery on the item I…
The prompt delivery on the item I ordered.
The staff were very efficient and helpful.
Very happy with my shopping experience with HMV.
Tank you
10 de agosto de 2026
Resposta da hmv (UK) - Harlow
Hi Christine
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Harlow
Hi Xavier
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly staff and easy to find what I…
Friendly staff and easy to find what I was looking for
11 de agosto de 2026
Resposta da hmv (UK) - Harlow
Hi Arthur,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The members of staff were very…
The members of staff were very knowledgeable and keen to help and the interaction was first class regarding the film I wanted to purchase.
24 de julho de 2026
Resposta da hmv (UK) - Harlow
Hi Jay
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good enough for me….
13 de julho de 2026
Resposta da hmv (UK) - Harlow
Hello Minh
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
I placed my order with HMV in Harlow
I placed my order with HMV in Harlow, the staff are very friendly and extremely helpful. l would highly recommend them.
12 de julho de 2026
Resposta da hmv (UK) - Harlow
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Harlow
Hi Andrew
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I ordered a DVD film for my husband
I ordered a DVD film for my husband. Was advised the order would take upto 5 working days. I was updated throughout and the DVD arrived 3 days later. Delighted with the service. Quick and easy collection.
3 de julho de 2026
Resposta da hmv (UK) - Harlow
Hello Pauline
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Friendly
Friendly, helpful service at both ends of my experience, both ordering and collection. Great staff at this store.
20 de junho de 2026
Resposta da hmv (UK) - Harlow
Hi Martin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Harlow
Hi Lisa
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Forbidden planet
Easy to order from the shop and was notified when it arrived so I could collect it when next in town.
3 de junho de 2026
Resposta da hmv (UK) - Harlow
Hi Robin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
very helpful and happy to help
26 de maio de 2026
Resposta da hmv (UK) - Harlow
Hi Steve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff in store were impeccable and a…
Staff in store were impeccable and a credit to the company, outstanding knowledge of the product I wanted to purchase and the ordering was so easy.
The two young ladies showed such a good attitude with courtesy and knowledge.
Exemplary thank you.
14 de maio de 2026
Resposta da hmv (UK) - Harlow
Hi Terry
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Resposta da hmv (UK) - Harlow
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Recognisable staff who are always…
Recognisable staff who are always pleasant, polite and knowledgable.
24 de abril de 2026
Resposta da hmv (UK) - Harlow
Hi Micheal
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I’ve never had any problems with HMV…
I’ve never had any problems with HMV when I buy from either shop or eBay seller so it’s as usual - excellent packaging and excellent service from HMV
Thanks very much
24 de abril de 2026
Resposta da hmv (UK) - Harlow
Hi giallo
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good customer service and helpful and…
Good customer service and helpful and polite
21 de abril de 2026
Resposta da hmv (UK) - Harlow
Hello Vince
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Resposta da hmv (UK) - Harlow
Hi Mary
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Harlow store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Not reserved my parcel
Not reserved my parcel
Was delivered to wrong address
And can’t get my parcel back
13 de abril de 2026
Resposta da hmv (UK) - Harlow
Hi Karly
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.