Always have a positive experience with HMV, whether that's online, or in the shop itself :) I have been shopping there for many, many years, and will continue to do for many years to come. Hastings... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit TS4, Town Square, Priory Meadow, TN34 1PH Hastings, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Your staff in your Hastings branch were very helpful and personable as they always are It's always nice to visit HMV when we are in town.Is there any news to the reopening of your Eastbourne store bec... Ver mais
A empresa respondeu
The ear buds I purchased didn’t work, they didn’t connect so I had to go back to store - to be fair the staff did then reorder them for me which is good but I’ll need to return again and I live forty... Ver mais
A empresa respondeu
Knowledge of the product and it's content, be it current or further back in time is excellent. It displays an interest in both music and film which, in some cases, goes well beyond the age of th... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Hastings
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Unit TS4, Town Square, Priory Meadow, TN34 1PH, Hastings, Reino Unido
4,7
Excelente
207 avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
5*!! Always have a positive experience!
Always have a positive experience with HMV, whether that's online, or in the shop itself :)
I have been shopping there for many, many years, and will continue to do for many years to come.
Hastings HMV is my local store, and the staff in there are terrific! You couldn't ask for more fantastic people. The service has always been impeccable, and shopping there is always a real pleasure.
1 de dezembro de 2025
Resposta da hmv (UK) - Hastings
Hi Ellie
Thank you for leaving such a positive 5-star review! We really appreciate all of your comments! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
We hope to see you soon :-)
The ear buds I purchased didn’t work
The ear buds I purchased didn’t work, they didn’t connect so I had to go back to store - to be fair the staff did then reorder them for me which is good but I’ll need to return again and I live forty minutes away
5 de maio de 2026
Resposta da hmv (UK) - Hastings
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Great service
Great service. Everyone very polite and willing to go out their way to help and find what you want. Ordering specific items to store was a breeze too and only took a day or two.
Eve and Luisa are lovely and very helpful.
5 de maio de 2026
Resposta da hmv (UK) - Hastings
Hi Jack
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores, and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much, and we hope to see you again soon :-)
Prompt service
2 de maio de 2026
Resposta da hmv (UK) - Hastings
Hi Steven
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Your staff in your Hastings branch were…
Your staff in your Hastings branch were very helpful and personable as they always are It's always nice to visit HMV when we are in town.Is there any news to the reopening of your Eastbourne store because there is nowhere else over there to buy new music?
29 de abril de 2026
Resposta da hmv (UK) - Hastings
Hi Stephen
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores, and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
We are always looking at new locations for our stores, especially in places where there is high customer demand. We appreciate you taking the time to contact us, and we will pass your thoughts on to the relevant people within the company.
While we understand that not all customers wish to shop online, our website www.hmv.com offers a wide range of products at competitive prices with free delivery if you spend over £20, which we hope will be an alternative whilst there is no hmv or FOPP store in your area.
Thanks so much and we hope to see you again soon :-)
Resposta da hmv (UK) - Hastings
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Love shopping at hmv love the dvds and…
Love shopping at hmv love the dvds and records which some shop don’t do no more. We’ll recommended
12 de abril de 2025
Resposta da hmv (UK) - Hastings
Hi Paul
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Consistently Good
Knowledge of the product and it's content, be it current or further back in time is excellent.
It displays an interest in both music and film which, in some cases, goes well beyond the age of the staff member.
10 de abril de 2026
Resposta da hmv (UK) - Hastings
Hi Raymond
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
yes at myn age i need all the …
yes at myn age i need all the help i can get thanks for good service
25 de março de 2026
Resposta da hmv (UK) - Hastings
Hi alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered an item it was a few days…
I ordered an item it was a few days later than what they said it would be unlike some companies who will say they have something in stock and suddenly changes to a 3 month wait. On the down side a few years back I wouldn't have had to order this as the shop would have had it in stock
2 de abril de 2026
Resposta da hmv (UK) - Hastings
Hi Colin,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great job . Thanks
I found the staff at Hastings hmv branch very helpful , and polite . Especially Lucy who was kind enough to help me in the first place. When I entered the shop last week and could not find the albums I was looking for . So she ordered them for me and I was able to collect from the store on 3/4/26.
Your staff deserve 10-10 for their store and customer relations . Well Done
3 de abril de 2026
Resposta da hmv (UK) - Hastings
Hello Jason
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Hastings store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Resposta da hmv (UK) - Hastings
Hi Amanda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great helpful service with a smile
22 de março de 2026
Resposta da hmv (UK) - Hastings
Hi Jacqui
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was very easy to buy my item and arrange click and collect
It was so easy to look at what I wanted to buy on the website It was also very easy to buy the item and arrange click and collect. I was also kept up to date with emails informing me that my item had been dispatched and when it had arrived at my local HMV shop and was ready to collect. I will definitely be using HMV in the future.
21 de março de 2026
Resposta da hmv (UK) - Hastings
Hi Kate
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Hastings
Hi Colin,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Hastings
Hi Matthew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Service with a smile
Helpful answers to all questions and everything done with a happy smile. Dottie was excellent.
13 de março de 2026
Resposta da hmv (UK) - Hastings
Hello MARK
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Hastings store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Staff very helpful and knowledgeable…
Staff very helpful and knowledgeable making ordering a breeze
8 de março de 2026
Resposta da hmv (UK) - Hastings
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Store order
I ordered a blu ray film and it arrived fast and I collected instore with no issues.
22 de fevereiro de 2026
Resposta da hmv (UK) - Hastings
Hi Tim,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to pre-order online
Easy to pre-order online, good communication with regular updates. Great customer service when collecting in store, very happy with purchase.
21 de fevereiro de 2026
Resposta da hmv (UK) - Hastings
Hi Suzanne,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.