Pre ordered Jenius by Paul Heaton via HMV to collect in-store. Received email a couple of days prior to release, that my CD was on its way. Further email to confirm pickup day. Quick and easy to order... Ver mais
A empresa respondeu
Localização
Trocar localização51 Whitefriargate, HU1 2HT Hull, GB
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Veja o que dizem as avaliações
The only store I got to get my films on blu ray I prefer it's on disc as I know it's my own to keep but if it's a digital we don't own it the company owns digital and they can take it of at anytime s... Ver mais
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Shopped in HMV for more years than I care to remember, always an enjoyable experience, particularly now as I return to vinyl, very therapeutic leafing through rows of vinyl. Album I wanted not in stoc... Ver mais
A empresa respondeu
I ordered a CD online for click and collect. I was informed when the CD was ready for collection behind the main counter. Great service!
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Hull
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
51 Whitefriargate, HU1 2HT, Hull, Reino Unido
4,8
Excelente
258 avaliações
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Recieved my order promptly and staff…
Recieved my order promptly and staff member was polite and d helpful
21 de dezembro de 2024
Resposta da hmv (UK) - Hull
Hello Christopher
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Quick and efficient + friendly
19 de dezembro de 2024
Resposta da hmv (UK) - Hull
Hello ghtheartworks
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order came quick nice staff
14 de dezembro de 2024
Resposta da hmv (UK) - Hull
Hi Yana
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Available on your high street
Still available on your high street. Variety & available stock is very good. I had an order delivered to the shop, convenience for me!
10 de dezembro de 2024
Resposta da hmv (UK) - Hull
Hi Tosh
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fantastic service as ever
Fantastic service as ever. They know me by name now. Goods always arrive in a timely fashion and undamaged. Awesome service.
14 de dezembro de 2024
Resposta da hmv (UK) - Hull
Hi Jason
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff in store
Very helpful staff in store, leading to my order. Prompt delivery.
5 de dezembro de 2024
Resposta da hmv (UK) - Hull
Hi Clive
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Original packaging
Fast delivery to the store for click and collect and the 4k blu rays I ordered are still in there original packaging which is how they should be but if you buy them off the self in store they are more often than not already opened and the discs are kept behind the counter
1 de dezembro de 2024
Resposta da hmv (UK) - Hull
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Hull
Hi Dave
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Hull
Hi Lee
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordering music CD.
Ordering music CD.
Easy order at the till in the Hull store, a few days later was emailed that it was ready to collect in store.
Smooth purchase.
23 de novembro de 2024
Resposta da hmv (UK) - Hull
Hi Gef,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
CD arrived within 48 hours and the…
CD arrived within 48 hours and the communication was good throughout the process. My only gripe is that when I visited the store a week previous to this the item was not on their system but yet I could order it online?
24 de novembro de 2024
Resposta da hmv (UK) - Hull
Hi Sarah,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Package damaged and record player box…
Package damaged and record player box ripped and damaged
25 de novembro de 2024
Resposta da hmv (UK) - Hull
Hi Catherine
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Easy and helpful exchange experience
Had to return an item since its partially damaged but the staff was sweet and helpful to put in another online order for an exchange (wasnt available instore). Thank you!
20 de novembro de 2024
Resposta da hmv (UK) - Hull
Hi Customer
Thanks so much for leaving us a 5 star review - we are sorry to hear about the damage to your item, but pleased to hera you were able to sort this issue in store.
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering and picking up a DVD
It was very easy to order the DVD, and I received emails telling me about the status of my order. Picking up from the shop was easy too and the young man who served me was very polite and professional. All in all a everything was perfect thankyou. 😊
22 de novembro de 2024
Resposta da hmv (UK) - Hull
Hi LYNNE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered 2 vinyls online
Ordered 2 vinyls online, both were in stock and arrived quickly. Great service stress free.
6 de novembro de 2024
Resposta da hmv (UK) - Hull
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Hull
Hi Lee
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Record came on time and very well…
Record came on time and very well packaged.
I ordered on line because the local store (Hull) didn't have a copy of the record and this seems to be a regular thing. I prefer to shop at the store so it would be better if more records were sent when a big seller is released.
27 de outubro de 2024
Resposta da hmv (UK) - Hull
Hi Alan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Everything
25 de outubro de 2024
Resposta da hmv (UK) - Hull
Hi gail
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great staff help
Got my vinyl ordered as soon as I returned it after it was warped upon opening.
Very happy!
22 de outubro de 2024
Resposta da hmv (UK) - Hull
Hi Fraser
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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