Was really good they ordered into store the cd I wanted and were really helpful it arrived very quickly and it was easy to collect from the store when it came in
A empresa respondeu
Localização
Trocar localizaçãoUnit 20-21, Sailmakers Shopping Centre, Tavern St, IP1 3BB Ipswich, GB
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Veja o que dizem as avaliações
Such a great experience we had at the Ipswich HMV, very knowledgeable and friendly staff helped us find all the albums we were looking for, including CDs old horror films from their brilliant selectio... Ver mais
A empresa respondeu
Always order my vinyl online. Pick it up from the shop in town. Good quick shipping. Good customer service when picking up vinyl from shop. Staff are friendly.
A empresa respondeu
HMV has become my go-to online and physical vinyl record store. Only if I cannot find a record that I want on their site, I'll look elsewhere. FAST shipping and super reasonable prices. I even bought... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Ipswich
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Unit 20-21, Sailmakers Shopping Centre, Tavern St, IP1 3BB, Ipswich, Reino Unido
4,8
Excelente
307 avaliações
Pede aos clientes que avaliem
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Resposta da hmv (UK) - Ipswich
Hi peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Ipswich
Hi Denise
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great customer service in store.
Great customer service in store.
Ordered and received within a couple
Of days
31 de março de 2024
Resposta da hmv (UK) - Ipswich
Hi Kelly
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was all very easy.
The person who served me knew what I wanted and explained the email procedure clearly.
20 de março de 2024
Resposta da hmv (UK) - Ipswich
Hi Stephen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Mail order fine but didn't originally…
Mail order fine but didn't originally have product in store.
18 de março de 2024
Resposta da hmv (UK) - Ipswich
Hi John
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Resposta da hmv (UK) - Ipswich
Hi Betty
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and easy
Quick and easy, Click and collect
All items as expected, packaged well. Friendly and courteous service upon arrival in store.
All round happy customer
Thank you HMV staff
10 de março de 2024
Resposta da hmv (UK) - Ipswich
Hi Caroline
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
We received the item we ordered on…
We received the item we ordered on time, before we left the UK.
10 de março de 2024
Resposta da hmv (UK) - Ipswich
Hi Ron
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful colleagues
Helpful colleagues
Shop layout easy to follow. I was looking lost a very helpful member of staff told me I could order through them, could get item delivered to the shop or to my address.
8 de março de 2024
Resposta da hmv (UK) - Ipswich
Hi gillian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I am still waiting for a DVD I ordered…
I am still waiting for a DVD I ordered and paid for on Sunday 3rd March.
I have received all the relevant emails re dispatch etc and have called in to my local branch of HMV 3 times.
So where is it?????????????
11 de março de 2024
Resposta da hmv (UK) - Ipswich
Hello Maggie
Thanks for taking the time to bring your recent experience to our attention. We are sorry to hear that your click-and-collect order has not yet arrived at the store. We do advise 2-5 working days for delivery but sometimes delays in the postal system can occur.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with details of your order and they’ll take a look into this asap for you.
Thanks
Resposta da hmv (UK) - Ipswich
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Ipswich
Hello Rosie
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Resposta da hmv (UK) - Ipswich
Hi Russell
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Ipswich
Hello Martin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Click and collected very easy and nice…
Click and collected very easy and nice polite service when I picked it up. 👍
23 de fevereiro de 2024
Resposta da hmv (UK) - Ipswich
Hello Phil
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Really happy with HMV
Go two DVDS that we didn't see on the ciama and the other one that we watch on the ciama and really enjoyed watching on at the ciama
22 de fevereiro de 2024
Resposta da hmv (UK) - Ipswich
Hi Sarah,
Thank you so much for your 5 star review - we’re always really pleased to see this and we're very glad you enjoyed your purchase.
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent customer service
Went to buy a cd they was out of stock. The guy behind the till said no problem we can order it for you and can either send it to you or you can pick up in store. See less process and received the item within 2 days
9 de fevereiro de 2024
Resposta da hmv (UK) - Ipswich
Hi Fashion
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Ipswich
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff were brilliant.Told me that…
The staff were brilliant.Told me that my request wasn’t in stock but that they could get it in really quickly.And they did.Could have got it slightly quicker online but not cheaper and I wasn’t in that much of a hurry.
28 de janeiro de 2024
Resposta da hmv (UK) - Ipswich
Hi glenn
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service
The assistant know exactly where to find what I was looking for, unfortunately it was out of stock but he ordered it for me which came in a few days.xx
26 de janeiro de 2024
Resposta da hmv (UK) - Ipswich
Hi Gwendoline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off. We are glad that our colleague in the Ipswich store was able to assist you with an out-of-stock item which was sourced just for you!
See you soon :-)
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