The staff member who served me was very helpful and friendly the item I wanted wasn’t in store so I had to order it delivery was really quick and item exactly what i wanted
A empresa respondeu
Localização
Trocar localização32B Newlands Centre, NN16 8JB Kettering, GB
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Veja o que dizem as avaliações
My experience of HMV during the past Twelve months is that they are an excellent company. I cannot fault the service that they have given me. Staff are very knowledgeable whether with buying or... Ver mais
A empresa respondeu
The product came quick and early. Well packaged, also came in excellent condition all my packages have come in great condition from ordering from HMV. Also the staff and customer support are really fr... Ver mais
A empresa respondeu
My first ever online purchase!! I ordered an album, it came within the week that I'd ordered it (very quick, 4 days-ish from when I ordered it) They gave me a code to put into the royal mail app... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Kettering
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
32B Newlands Centre, NN16 8JB, Kettering, Reino Unido
4,9
Excelente
128 avaliações
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The dvds were reasonably priced and…
The dvds were reasonably priced and available to collect a couple of days after I ordered them.The man who served me was very helpful and friendly.
2 de maio de 2024
Resposta da hmv (UK) - Kettering
Hi Tina
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The Dvds came very quickly to me
30 de abril de 2024
Resposta da hmv (UK) - Kettering
Hi MISS
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Kettering
Hello Eddie
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Great!!
My first ever online purchase!!
I ordered an album, it came within the week that I'd ordered it (very quick, 4 days-ish from when I ordered it)
They gave me a code to put into the royal mail app so I could see each process as my package went through it which was really comforting, especially as a first time buyer.
They also had multiple purchasing options (E.g. debit, paypal) which was good.
The album also came unscathed, it could've done with being packaged a bit more securely but it was fine.
I feel like it was great overall personally.
19 de abril de 2024
Resposta da hmv (UK) - Kettering
Hi Melissa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good prompt service in store
18 de abril de 2024
Resposta da hmv (UK) - Kettering
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent communication and customer service.
The staff in the store were very helpful. Excellent customer service.
23 de março de 2024
Resposta da hmv (UK) - Kettering
Hi Steffi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Nice and easy
Simple process and was good to collect from local shop and pay no extortionate delivery charges. Will definitely use again.
12 de março de 2024
Resposta da hmv (UK) - Kettering
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Kettering
Hi Mark,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Kettering
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
When I collected my online order from…
When I collected my online order from in store the assistant was really polite and helpful.
10 de fevereiro de 2024
Resposta da hmv (UK) - Kettering
Hello Darryl
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service
Such a cool store. The staff at HMV were very helpful and friendly. It's nice that they take an interest in the things we like, and are compassionate to make people feel welcome. Weather your someone who likes a certain tv series, or you love music and posters; it's a great atmosphere. Also, I love the pins they sell.
9 de fevereiro de 2024
Avaliação não solicitada
Resposta da hmv (UK) - Kettering
Hi Sophie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
Excellent service: I was looking for a particular book which I couldn't see out on display in the store. A member of staff asked me if I needed any help and went out of his way to check the stock-room, and returned with a copy of the book.
3 de fevereiro de 2024
Resposta da hmv (UK) - Kettering
Hi Miles
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Website is very poor wouldn’t let me…
Website is very poor wouldn’t let me pay so had to go to the store to order
3 de fevereiro de 2024
Resposta da hmv (UK) - Kettering
Hi David
Thank you for taking the time to leave us a review. We are sorry to hear about the issues you had placing an order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further if you have issues in the future.
Kind regards
The staff are very friendly and very…
The staff are very friendly and very helpfull
2 de fevereiro de 2024
Resposta da hmv (UK) - Kettering
Hi TERRY
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Matt.....The chap who works at the Kettering…
Matt....The chap who works at the Kettering branch is fantastic.
Brown hair and wears glasses.
Went and got the record I needed.
No hassle.
Very well spoken too.
A plus matt you are a star...
3 de fevereiro de 2024
Resposta da hmv (UK) - Kettering
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Kettering
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quickly delivered and the staff were…
Quickly delivered and the staff were incredibly friendly and helpful at pickup.
29 de janeiro de 2024
Resposta da hmv (UK) - Kettering
Hi Ellie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They were very helpful and informative…
They were very helpful and informative in keeping me informed about the order plus they let me know when it was ready for collection
29 de janeiro de 2024
Resposta da hmv (UK) - Kettering
Hi Stephen,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Kettering
Hi Nadezhda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent
On this occasion I ordered online and collected in store. My order was despatched very quickly and available in no time at all! The staff at the Kettering store are always very friendly and an exceptionally cool group of people!
10 de janeiro de 2024
Resposta da hmv (UK) - Kettering
Hi Will
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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