Caoimhe is autistic and any time we go to hmv which is a lot the staff are always so good and patient with her I wish more shops had staff like that
A empresa respondeu
Unit 15, Fremlin Walk, Maidstone, ME14 1QG Maidstone, GB
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Caoimhe is autistic and any time we go to hmv which is a lot the staff are always so good and patient with her I wish more shops had staff like that
A empresa respondeu
The availability of the range of products on sale through HMV. The shop staff have always been helpful and if an item hasn't been in stock in store, they have ordered it on my behalf and arranged a... Ver mais
A empresa respondeu
I had a great experience with HMV Maidstone. The staff were polite, helpful, and made the process of ordering and collecting an item super easy. They asked for ID when I collected my order, which made... Ver mais
A empresa respondeu
I wanted the Ballerina (2025) 4K steelbook HMV exclusive design. I went in to my local branch on a Friday, they didn't have it in stock but the very helpful staff ordered it for me and it was deli... Ver mais
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Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito pela empresa

Unit 15, Fremlin Walk, Maidstone, ME14 1QG, Maidstone, Reino Unido
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Despite the delays, HMV once again have done an awesome job on delivering Gundam Seed Freedom Collector’s Edition Blu-ray to my house, the collector’s edition comes with a Key Animation booklet with scenes that were featured in the film & the artwork booklet that featured every character including the main characters Kira Yamato & Lacus Clyne themselves & each mecha that were also featured as well, Gundam Seed Freedom is an awesome film for Valentine’s Day & HMV should get an award for good services once again.

Resposta da hmv (UK) - Maidstone
Great services always delivers on time i always get my dvds delivered

Resposta da hmv (UK) - Maidstone
Was very satisfied with all the service i was given even though I was not e mailed that my record had arrived at the store the cashier bonnie was very apologetic so I give top mark's

Resposta da hmv (UK) - Maidstone
Caoimhe is autistic and any time we go to hmv which is a lot the staff are always so good and patient with her I wish more shops had staff like that

Resposta da hmv (UK) - Maidstone
Very friendly and helpful staff. Excellent service

Resposta da hmv (UK) - Maidstone

Resposta da hmv (UK) - Maidstone
Website easy to use and ordering was straightforward. Received notifications for each stage. Collection was easy. Would use again

Resposta da hmv (UK) - Maidstone
great friendly helpful customer service from Charlotte at Maidstone Branch on Friday Morning of the 12th June 2026

Resposta da hmv (UK) - Maidstone
Great contact. Arrived on time and young man who served me was very efficient.

Resposta da hmv (UK) - Maidstone
Staff are always friendly and helpful and there is a good range of products

Resposta da hmv (UK) - Maidstone
Excellent service. good priced cd that is difficult to get hold of & friendly hmv staff at the local store. Can’t fault

Resposta da hmv (UK) - Maidstone

Resposta da hmv (UK) - Maidstone
Good communication when item available to collect from store, this was well packaged and staff were very polite.

Resposta da hmv (UK) - Maidstone
Staff member checked shelves to ensure I hadn't missed my reqired purchase checked stock "ok I'll order one do you want to have it delivered or collect " my preference notified when ready for collection.

Resposta da hmv (UK) - Maidstone
Was able to find what I want and the staff were friendly.

Resposta da hmv (UK) - Maidstone
My order was ready quickly and I was notified quickly

Resposta da hmv (UK) - Maidstone
Easy to pick up c&c item . Colleague who helped me (Jay) remembered me from a previous transaction; and I am fairly nondescript...Good price for my CD, and unlike some other retailers, c&c was foc.

Resposta da hmv (UK) - Maidstone

Resposta da hmv (UK) - Maidstone
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