Fabulous customer service. We were looking for a couple of DVDs and a member of staff overheard our conversation and asked what we wanted. He then ordered both items for us and arranged for them to be... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 24, Four Seasons Shopping Centre, NG18 1SU Mansfield, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Myles served me with my order of a blue ray dvd, and I also bought some fantastic JBL HEADPHONES BLUETOOTH. Myles was very helpful & efficient and explained things to me because I suffer from anxiety... Ver mais
A empresa respondeu
I always enjoy browsing in store for CDs and DVDs. I particularly like to check out the new releases at the weekend. I also find that the staff are always helpful regarding items that I may not... Ver mais
A empresa respondeu
The website doesn’t always work , so although it showed the products, I couldn’t order on line. Staff in store are always helpful & knowledgeable. I was able to place an order in store, & received e... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Mansfield
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Unit 24, Four Seasons Shopping Centre, NG18 1SU, Mansfield, Reino Unido
4,8
Excelente
186 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great prompt service
Great prompt service, easy to use site, polite staff on collection.
27 de julho de 2024
Resposta da hmv (UK) - Mansfield
Hi Mrs Hallam-Rudd
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Mansfield
Hi Sean
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
23 de junho de 2024
Resposta da hmv (UK) - Mansfield
Hi hunter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful service in Mansfield Store
When I went in your Mansfield store, I was looking for The Girl with the Dragon tattoo Trilogy DVD set. Looked for a while because I could'nt find the right section. I asked a member of staff, who was very helpful and he said it would be under the Millenium series. After looking for a While it was not in stock. He said he could order it for me and have it delivered to my house, which I did. I recieved the DVD a few days later.
30 de abril de 2024
Resposta da hmv (UK) - Mansfield
Hi old rocker
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great vinyl quite rare and 20% discount
4 de maio de 2024
Resposta da hmv (UK) - Mansfield
Hi Laurenc
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to use no problem well informed…
Easy to use no problem well informed staff good
29 de abril de 2024
Resposta da hmv (UK) - Mansfield
Hi Reg
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Mansfield
Hi Brian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great price and customer service.
Great price. Friendly helpful staff. Easy to order for in-store delivery.
26 de abril de 2024
Resposta da hmv (UK) - Mansfield
Hello Samuel
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I pre ordered the new CD by Linkin…
I pre ordered the new CD by Linkin Park, it was a click and collect at the store in Mansfield. I was greeted with a smile and my order was collected in minutes. A very polite member of staff sorted it all out for me. 5 star service all round.
17 de abril de 2024
Resposta da hmv (UK) - Mansfield
Hi Steven
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
Picked up a collection order and also some vinyl from sale section. Very helpful staff removed packaging from collection order
15 de abril de 2024
Resposta da hmv (UK) - Mansfield
Hi Lee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I visit my local hmv store nearly…
I visit my local hmv store nearly everyday as i don't want to miss any flash sales they might have been going to the shop since 1998..on first name terms with all the staff and always have a chinwag with them and I'm always treated with respect..
13 de abril de 2024
Resposta da hmv (UK) - Mansfield
Hi FARON
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service
Good service, quick with safe packaging. Happy to see HMV still going strong.
10 de abril de 2024
Resposta da hmv (UK) - Mansfield
Hi Mr Herring
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered a cd from my local store
I ordered a cd from my local store, staff very pleasant and helpful.
23 de março de 2024
Resposta da hmv (UK) - Mansfield
Hello Mr Buchan
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Resposta da hmv (UK) - Mansfield
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good helpful staff
14 de março de 2024
Resposta da hmv (UK) - Mansfield
Hello Ryan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Lovely staff verry friendly and helpful…
Lovely staff verry friendly and helpful nice to chat with
14 de março de 2024
Resposta da hmv (UK) - Mansfield
Hi Lillie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
A well laid out shop was easy to get…
A well laid out shop was easy to get round the staff were very knowledgeable in the goods that they sold asked one assistant about something they did not have it in stock he ordered it he was so helpful his name was Ben a vey helpful assistant
7 de março de 2024
Resposta da hmv (UK) - Mansfield
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick service,helpful,and quick…
Quick service,helpful,and quick delivery.gteat staff.x
26 de fevereiro de 2024
Resposta da hmv (UK) - Mansfield
Hi Barbel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good customer service
20 de fevereiro de 2024
Resposta da hmv (UK) - Mansfield
Hi C
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Cheap and very speedy
Cheap and very speedy. Brilliant service while in store collecting.
18 de fevereiro de 2024
Resposta da hmv (UK) - Mansfield
Hi melanie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.