HMV are my go-to for all my DVD’s and Box-sets. The stock is massive and diverse, the staff are always knowledgeable, friendly and supportive; the postage and delivery are excellent and fast. Can’t... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ Newcastle, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I ordered 3 classic albums for my son's 17th birthday. Two came immediately, the 3rd - Beastie Boys I'll Communications arrived a day or so later with a hand written note saying 'Best band ever' and a... Ver mais
A empresa respondeu
Not bought a CD from a shop for years! Are they even called CDs now? Anyway, a knowledgeable young guy guided me through the process of ordering an out of stock, ‘niche’ CD without making me feel patr... Ver mais
A empresa respondeu
I pre-ordered a funko pop figure, PERFECT BUYING EXPERIENCE.No money was taken until the item was in stock. The delivery was spot on and well packaged. I wouldnt hesitate to purchase from HMV again. I... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Newcastle
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Unit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ, Newcastle, Reino Unido
4,8
Excelente
616 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Everything happened just as promised
Everything happened just as promised, dvd ordered and collected as stated and staff were helpful and pleasant when serving me
2 de junho de 2026
Resposta da hmv (UK) - Newcastle
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Newcastle
Hi Anthony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Not much to say just got really good…
Not much to say just got really good service as usual.
28 de maio de 2026
Resposta da hmv (UK) - Newcastle
Hi Marcus
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Came spot on husband loves the cd tyvm
31 de maio de 2026
Resposta da hmv (UK) - Newcastle
Hi denise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff at HMV are always ready to…
The staff at HMV are always ready to help, they are very friendly and professional. If you need to order a dvd, they will do it for you. 100% great customer service.
25 de maio de 2026
Resposta da hmv (UK) - Newcastle
Hi Jacqueline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Newcastle
Hi Ruth
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very easy to collect parcel from store…
Very easy to collect parcel from store and very friendly store assistant.
26 de maio de 2026
Resposta da hmv (UK) - Newcastle
Hi Vicki
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always the best service brilliant…
Always the best service brilliant choice of records
30 de maio de 2026
Resposta da hmv (UK) - Newcastle
Hello Maureen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I have used HMV for years for their…
I have used HMV for years for their vinyl. Mainly the 3 for £66 deal.
However last 3 batches of this offer. One the sleeve has always been bent, damaged or indented. The self adhesive plastic hides these defects. Unless you open in store then no way to find out.
I have returned a vinyl today for this reason and the replacement is even worse. Top left corner 4 indented lines, middle a massive strike across like its been folded.
I will be returning this one again. That's two vinyls returned in 2 days and will continue until the stock is looked after better and more care used.
23 de maio de 2026
Avaliação não solicitada
Resposta da hmv (UK) - Newcastle
Hi Gary
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
From professional and clear advice and…
From professional and clear advice and support in store to delivery of my goods in timescale given.
Staff are superb in Newcastle Eldon Sq branch.
18 de maio de 2026
Resposta da hmv (UK) - Newcastle
Hello Gary,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Newcastle
Hi!
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered online
Ordered online. Quick and easy process. Picked up from the store....again quick and easy.
13 de maio de 2026
Resposta da hmv (UK) - Newcastle
Hi Ray,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast and efficient service
13 de maio de 2026
Resposta da hmv (UK) - Newcastle
Hi Roger,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Newcastle
Hi Terry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great order
Ordered from HMV, parcel arrived quickly, packaged well and all items in perfect condition. Thankyou
6 de maio de 2026
Resposta da hmv (UK) - Newcastle
Hi Jo,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy transaction as usual no problems…
Easy transaction as usual no problems at all
6 de maio de 2026
Resposta da hmv (UK) - Newcastle
Hi Paul,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I’ve ordered from HMV quite a few times…
I’ve ordered from HMV quite a few times & never had any problems, always reliable & fast delivery to either the store or home address..
29 de abril de 2026
Resposta da hmv (UK) - Newcastle
Hi Carl,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered a dvd at Newcastle store and…
I ordered a dvd at Newcastle store and the girl was lovely! Collected at Merrocentre store 2 days later and the guy was really pleasant and helpfull!
25 de abril de 2026
Resposta da hmv (UK) - Newcastle
Hi Noreen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The support of the staff in the store
The support of the staff in the store, was, as ever excellent!
Gordon and Merlin were particularly outstanding (over different purchase questions) with a wide base of knowledge, willingness to share their own experiences and warm yet professional aid...... Well Done HMV !!
9 de abril de 2026
Resposta da hmv (UK) - Newcastle
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The dvd "the long walk" arrived on time
24 de abril de 2026
Resposta da hmv (UK) - Newcastle
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.