Very nice young man helped me order a CD I wanted. He was very efficient and I was kept up-to-date about the delivery process. The CD was easy to collect and the whole experience from order to deliv... Ver mais
A empresa respondeu
Localização
Trocar localização2 / 6 Princes Walk, Grosvenor Centre, NN1 2EL Northampton, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The order process was easy apart from the fact the app wouldn't let me order till after 9.00am. The pick-up was easy and I was kept informed of process of my order
A empresa respondeu
Went to purchase a DVD. Item had not yet been released, but store assistant suggested that we might like to order it instore and have it posted to our home address. Accepted offer and left details o... Ver mais
A empresa respondeu
Great helpful staff at Northampton branch especially Joe who was polite, friendly and efficient. Joe went out of his way to help me order a film I'd been trying to order on line..with no luck. Many Th... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Northampton
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
2 / 6 Princes Walk, Grosvenor Centre, NN1 2EL, Northampton, Reino Unido
4,7
Excelente
173 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have the best possible experience…due to the help from the store and the quick delivery of the parcel.
I have the best possible experience with purchasing a film online. Thank you for your professionalism and quick delivery of the film that I picked up at the store. Thank you.
30 de novembro de 2024
Resposta da hmv (UK) - Northampton
Hi Szymon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Northampton
Hi Maria
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Agent was knowledgeable
Agent was knowledgeable. Gave me choices of which model to choose. Choice of collect or home delivery.
14 de novembro de 2024
Resposta da hmv (UK) - Northampton
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great Shopping experience
Helpful and friendly staff always happy to locate music media for me.
17 de novembro de 2024
Resposta da hmv (UK) - Northampton
Hi Joseph,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Dr WHO Bluray sets packaged properly
used to buy my box sets from Amazon, but a collectors edition in a brown paper bag is not sufficient packing for £50+ item and were damaged quite a lot. HMV well packaged and i can collect in store at a time of my choosing.
1 de novembro de 2024
Resposta da hmv (UK) - Northampton
Hi iain
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really good website.
Really good website.
Very friendly staff at the Northampton branch when I collected my order 🙂
16 de outubro de 2024
Resposta da hmv (UK) - Northampton
Hello Elaine
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Resposta da hmv (UK) - Northampton
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Super & Great Service Would Highly…
Super & Great Service Would Highly Recommend To All
27 de setembro de 2024
Resposta da hmv (UK) - Northampton
Hi Craig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Is there away to check the stock of…
Is there away to check the stock of stores???
21 de setembro de 2024
Avaliação não solicitada
Resposta da hmv (UK) - Northampton
Hi Robbie
Thank you for taking the time to leave us a review. We do have a Ring & Reserve Service who can be contacted on 03333 230 667 they can check stock in stores and reserve items for you to collect.
Have a great day!
Great store
Great service in store.
Great selection of items.
Please keep Northampton town store open
18 de setembro de 2024
Resposta da hmv (UK) - Northampton
Hi Paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Northampton
Hi Bob
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click & Collect Perfection
Easy to use website, brilliant selection of films, good value. Click & collect perfection.
3 de setembro de 2024
Resposta da hmv (UK) - Northampton
Hi michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly staff and quick service.
29 de agosto de 2024
Resposta da hmv (UK) - Northampton
Hi Daniella
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
⭐️ Pecking Order ⭐️
HMV did not have the CD that I wanted in stock, so the guy behind the till ordered it in for me.
I chose to collect it in store when I was notified of when they recieved it.
The notifications of the progress of my order was second to none and the arrival in less than a week.
Upon collection the assistant remarked about the CD, and had I heard the singers latest ( Orville Peck - Stampede ) and I said that I had bought that recently from that HMV.
This interraction I felt was good as it was highlighting an interest in what I was buying and made me feel that the in store experience really is the best compared to online shopping,,
I certainly recommend HMV Northampton ⭐️⭐️⭐️⭐️⭐️
* I couldn't understand why there was no section in A-Z or the Country music section for Orville Peck *
28 de agosto de 2024
Resposta da hmv (UK) - Northampton
Hi Austin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good communication and well packed items
21 de agosto de 2024
Resposta da hmv (UK) - Northampton
Hi Mr Ainsworth
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Northampton
Hi Chloe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Surprised me by being able to source…
Surprised me by being able to source what I wanted and get it delivered in a good time frame.
20 de julho de 2024
Resposta da hmv (UK) - Northampton
Hi William
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
5 star service.
As is usual with HMV, first class service. Ordered on line, kept fully up to date with delivery/click&collect. Staff in Northampton always very helpful and professional. Excellent from start to finish.
15 de julho de 2024
Resposta da hmv (UK) - Northampton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Amazing company
Amazing company! Did click and collect, and it was delivered to store quickly, the staff were helpful too! Will defo order online again!
8 de julho de 2024
Resposta da hmv (UK) - Northampton
Hi Jemma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant customer service was very…
Brilliant customer service was very friendly and Kev was very helpful
2 de julho de 2024
Resposta da hmv (UK) - Northampton
Hi Charlotte
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.