Why pay for postage or a Prime subscription when you can get an order sent double-quick to a local store? The Poole branch has a big enough stock to ensure pleasant browsing, with plenty of collecta... Ver mais
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Localização
Trocar localização73 / 75 Dolphin Centre, BH15 1SY Poole, GB
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Veja o que dizem as avaliações
While visiting the HMV Poole store, my husband stepped in front of a lady in an aisle to pass by — just as she went to reach for an item. It was a simple human error, and he immediately apologised... Ver mais
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purchased what I needed. Staff were knowledgable when I asked a specific question
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Item arrived at store on time. No issues collecting package. Staff very helpful and pleasant at the Poole branch. Item itself was very well packed and in pristine condition. Always a good experience s... Ver mais
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Detalhes da empresa
Sobre hmv (UK) - Poole
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
73 / 75 Dolphin Centre, BH15 1SY, Poole, Reino Unido
4,7
Excelente
149 avaliações
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Staff very helpful and cheerful.
Staff very helpful and cheerful.
Delivery to store was really quick.
6 de dezembro de 2025
Resposta da hmv (UK) - Poole
Hi Wendy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The sales assistant was very polite and…
The sales assistant was very polite and friendly
2 de dezembro de 2025
Resposta da hmv (UK) - Poole
Hi Debbie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They ordered my DVD in the store
They ordered my DVD in the store, and it was delivered to the store 4 days later.
The staff were really helpful as is always the case when I go to HMV.
21 de novembro de 2025
Resposta da hmv (UK) - Poole
Hi Mrs Bissell,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon
Easy order of vinyl record in store.
Ordered a vinyl record from my local HMV store. Staff were knowledgeable and helpful. Order took only a couple of days. Had email and picked up easily and conveniently in store.
12 de novembro de 2025
Resposta da hmv (UK) - Poole
Hi Jennifer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast service and always good value
Fast service and always good value, a recognised brand in this world of uncertainty.
4 de novembro de 2025
Resposta da hmv (UK) - Poole
Hi Rosalie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were helpful and polite
Staff were helpful and polite, I got exactly what i ordered
29 de outubro de 2025
Resposta da hmv (UK) - Poole
Hi Dale
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good price and whole procedure of…
Good price and whole procedure of ordering and collecting was straightforward.
26 de outubro de 2025
Resposta da hmv (UK) - Poole
Hi Brian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Poole
Hi Daniel
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great staff – handled a tricky moment really well
While visiting the HMV Poole store, my husband stepped in front of a lady in an aisle to pass by — just as she went to reach for an item. It was a simple human error, and he immediately apologised. Unfortunately, the lady became quite upset, but the staff behind the till noticed straight away and kindly checked we were okay, offering to help if needed.
They stayed calm, professional, and considerate, which really helped ease the situation. Please pass on our thanks to those staff members for their kindness — they turned an awkward moment into a positive one.
Everyone has off days — hopefully the other customer’s day improved after that! 😊
9 de outubro de 2025
Avaliação não solicitada
Resposta da hmv (UK) - Poole
Hi Bethani
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
You ordered exactly what I needed
You ordered exactly what I needed, and it arrived before it was due. Thanks.
4 de outubro de 2025
Resposta da hmv (UK) - Poole
Hi MSHAZELMASTERS
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great place
4 de outubro de 2025
Resposta da hmv (UK) - Poole
Hello Monika
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Poole
Hi Shaun
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
It's been nearly 2 weeks and hasn't…
It's been nearly 2 weeks and hasn't arrived at hmv yet
6 de agosto de 2025
Resposta da hmv (UK) - Poole
Hi Joshua
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Ordering online just wouldn't work
Unfortunately, I tried to order a couple of items in July at different times from the website, one a reservation in store and the other a delivery to Chester for my son and I couldn't do either. I went into the shop in Poole to order the items and one was in stock and the other a preorder that the assistant managed to complete on line for delivery to me. Both times I had a very enjoyable experience in the shop, both members of staff were awesome. I'll not bother online again, I'll just pop in instead.
17 de julho de 2025
Resposta da hmv (UK) - Poole
Hello Ruth
Thanks so much for taking the time to leave us a review. We’re pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Online shopping with great instore service.
Ordering online is very easy and the staff at the Poole store are always helpful and cheerful.
2 de julho de 2025
Resposta da hmv (UK) - Poole
Hi Martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff were very helpful & made…
The staff were very helpful & made ordering the record easy
15 de junho de 2025
Resposta da hmv (UK) - Poole
Hi Barbara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I knew I could buy the Signora Volpe…
I knew I could buy the Signora Volpe Series 2 dvd easily prior to release date, with the very efficient and friendly staff at HMV in Poole Dorset, it arrived on time and was ready for me to pick up at the store.
8 de maio de 2025
Resposta da hmv (UK) - Poole
Hi JC
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful young man helped find exactly what I was looking for
Young man who served me was so polite and helpful.
He found exactly the cd’s I was looking for and arranged to send them to me.
They arrived quickly and we were very happy with them.
3 de abril de 2025
Resposta da hmv (UK) - Poole
Hi Donald
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent, helpful and friendly customer service
Excellent, helpful and friendly customer service.
Thank you
29 de março de 2025
Resposta da hmv (UK) - Poole
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Super Fast and Super Friendly
My click and collect arrived within days of being ordered, and the staff that served me were friendly as always.
12 de março de 2025
Resposta da hmv (UK) - Poole
Hi Chloe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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