Ordered CD online for launch date, no notification, went to store only be told even though they had many CD’s in I had to wait till HO sent mine Joke
A empresa respondeu
Localização
Trocar localização112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR Preston, GB
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Veja o que dizem as avaliações
i went to the preston store ordered the items i wanted the member of staff was very friendly and helpful the items came very quickly and i was informed of their arrival so a very good service
A empresa respondeu
Large selection of DVD's Blue Rays CD's and Vinyl, helpful staff and pleasant surroundings. The shop is well laid out. Great that you can still browse these items and purchase them at a specialist hi... Ver mais
A empresa respondeu
Fast,reliable service from ordering online too picking up in store. Great friendly staff always happy to help. My faith in HMV after a bad experience has been restored,well done everyone and Merry Chr... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Preston
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR, Preston, Reino Unido
4,7
Excelente
171 avaliações
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Resposta da hmv (UK) - Preston
Hi Mr Brown
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I'm very happy that I got my order and…
I'm very happy that I got my order and it was delivered on time. Thank you.
14 de julho de 2023
Resposta da hmv (UK) - Preston
Hi CHRISTINE
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Products arrived on time and kept upto…
Products arrived on time and kept upto date with progress of delivery
5 de julho de 2023
Resposta da hmv (UK) - Preston
Hello Julianne
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff are brilliant friendly 🙂 the…
The staff are brilliant friendly 🙂 the guy went out if his way to find what I was looking for 👍👍👍
28 de junho de 2023
Resposta da hmv (UK) - Preston
Hi Andrew
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick service & friendly staff members
26 de junho de 2023
Resposta da hmv (UK) - Preston
Hi Alexandra
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Bad management
Bad management
My 11 yo daughter had found an opened album and straight away she was judged of stealing a stuff. She is a very good and honest kid and even informed her dad someone had stolen it. My husband explained to the manager that she had been informed by our daughter that someone had stolen it and advised her to put it back. My daughter was very upset and myself didn’t feel very well they way they treated us. Security arrived.I was really shocked how they treated us .The staff asked my husband to give the item back . My husband was really shocked . My husband explained to the manager that the album was already left open by someone else not by my daughter. Staff are not polite . Im glad my husband demanded to check the CCTV footage and nothing had been found .
I don’t recommend this shop.BEWARE you dont like anyone of you or your children experience this kind of horrible situation.
They have to be taught how to handle a situation like this better . Staff are very judgmental . Mismanaged by the staff . They wont even bother to check the CCTV unless it has been demanded.
18 de junho de 2023
Avaliação não solicitada
Resposta da hmv (UK) - Preston
Hi Melodie
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Order in store, deliver to home
I was looking for a specific DVD Title. It was not on display, one of the members of staff offered to check if it was in stock, it wasn't but he said it could be ordered and delivered to the store or my home. I requested home delivery. It was delivered promptly.
I prefer to use the High street, (use it or loose it), this method was the next best thing.
The staff are always very pleasant and helpful.
2 de junho de 2023
Resposta da hmv (UK) - Preston
Hi Barry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff were excellent
Staff were excellent. We're knowledgeable and ordered for delivery what wasn't in-store. I hope this places never closes
7 de maio de 2023
Resposta da hmv (UK) - Preston
Hi HASSAN
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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