Good friendly pleasant and efficient staff in the Reading branch. Seem to be doing fine if the amount of people in store on the day is anything to go by. Not many options to purchase music on the hig... Ver mais
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Localização
Trocar localização13 Holy Brook Walk, The Oracle, RG1 2AQ Reading, GB
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Veja o que dizem as avaliações
Only one person at till. Who appeared to be doing both purchases as well as enquiries / Customer Services. 4 people including me waiting Could not see many staff around. Tho appreciate probably sig... Ver mais
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I would recommend HMV for ordering films on DVD or Blu Ray - prefer ordering from HMV than from Amazon or other online retailers. The order for box sets went fine. I collected them in store (in the... Ver mais
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The salesperson at HMV Reading, Phil K, was very helpful. He ordered the CD album for me, and the whole process was smooth and easy. I was pleasantly surprised that it was dispatched in just three day... Ver mais
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Detalhes da empresa
Sobre hmv (UK) - Reading
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
13 Holy Brook Walk, The Oracle, RG1 2AQ, Reading, Reino Unido
4,7
Excelente
248 avaliações
Pede aos clientes que avaliem
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Resposta da hmv (UK) - Reading
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Reading
Hi Nicholas
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly and helpful
Bought some vinyl as a xmas present and the server was friendly. But the record turned out to be warped and jumped so took it back to the store, they didn't have any in stock so they ordered a new one and had it delivered with no hassle. Was a lovely young lady who served us.
15 de janeiro de 2026
Resposta da hmv (UK) - Reading
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful
Your staff both in the Reading store and the online chat assistance on your website were excellent. They rectified our issue with no problems whatsoever and were a pleasure to deal with. Positive feedback and thanks to all of them please.
15 de janeiro de 2026
Resposta da hmv (UK) - Reading
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good,quick and cheap
Very quick service, kind and patient staff who insured I had good experience
26 de dezembro de 2025
Resposta da hmv (UK) - Reading
Hi Matteo
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Reading
Hi Thomas
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Love the shop and very friendly staff…
Love the shop and very friendly staff and helpful my son and daughter spends a lot of time this and always buys things
30 de dezembro de 2025
Resposta da hmv (UK) - Reading
Hi Josie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly staff who ordered DVDs not in…
Friendly staff who ordered DVDs not in the store, which arrived for the following week as promised.
25 de dezembro de 2025
Resposta da hmv (UK) - Reading
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff in Reading HMV Nothing is…
Great staff in Reading HMV Nothing is ever too much trouble. They’re always so kind & helpful .. & patient when assisting me ! 😊👍
24 de dezembro de 2025
Resposta da hmv (UK) - Reading
Hi Marion
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Reading store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Great service
Website easy to navigate. I found the item I required, easy to purchase and use the click and collect service. Friendly staff in store who found my item very quickly. Will definitely use HMV and the click and collect again.
21 de dezembro de 2025
Resposta da hmv (UK) - Reading
Hi Steven
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good communication, great selection.
Great range of titles. Good communication. Quick delivery.
13 de dezembro de 2025
Resposta da hmv (UK) - Reading
Hi Happy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy and friendly collection
Ordered 3 vinyls online, 2 were out of stock. Kept updated and they arrived at different times at the store. Quick and easy collection, charming staff.
12 de dezembro de 2025
Resposta da hmv (UK) - Reading
Hi LJones
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Staff are always friendly and helpful
11 de dezembro de 2025
Resposta da hmv (UK) - Reading
Hi Oli
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Reading store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
First class customer service
After entering the shop rather than searching for what I was looking for I asked one of the assistants called Simon who took me straight to the customer department and looked on the system for what I was after. After looking Simon was able to order the CD and said that I would receive a email when it's despatched to the hmv shop at the Oracle shopping centre in Reading. I collected the item on Friday when I was doing shopping and only had to mention my name and what I had ordered.
12 de dezembro de 2025
Resposta da hmv (UK) - Reading
Hello Malcolm
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Reading store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Caring Service
Excellent service as on asking a cashier where/if a mobile accessory might be , she took me to it as unsure herself. She then said that SHE would know in future herself. I was using a walking aid,
This is not unusual as previously I have found staff there are always pieasant and professional but Never patronising. This is whether I’m using a walking aid or not.
6 de dezembro de 2025
Resposta da hmv (UK) - Reading
Hi Robin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Reading
Hi Ann
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
great value
easy to order newly released blu ray title at a great price and collect from local store
4 de dezembro de 2025
Resposta da hmv (UK) - Reading
Hello Graham
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Staff complete attentiveness
Even though the shop was busy the staff member we enquired about the DVD was Immediately attentive and focused on our enquiry. Throughout the progress to receiving the order by post we were given full attention with a smile.
22 de novembro de 2025
Resposta da hmv (UK) - Reading
Hi Laurence,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Reading
Hi Elis
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Resposta da hmv (UK) - Reading
Hi Ives
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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