Good friendly pleasant and efficient staff in the Reading branch. Seem to be doing fine if the amount of people in store on the day is anything to go by. Not many options to purchase music on the hig... Ver mais
A empresa respondeu
Localização
Trocar localização13 Holy Brook Walk, The Oracle, RG1 2AQ Reading, GB
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Veja o que dizem as avaliações
Only one person at till. Who appeared to be doing both purchases as well as enquiries / Customer Services. 4 people including me waiting Could not see many staff around. Tho appreciate probably sig... Ver mais
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I would recommend HMV for ordering films on DVD or Blu Ray - prefer ordering from HMV than from Amazon or other online retailers. The order for box sets went fine. I collected them in store (in the... Ver mais
A empresa respondeu
The salesperson at HMV Reading, Phil K, was very helpful. He ordered the CD album for me, and the whole process was smooth and easy. I was pleasantly surprised that it was dispatched in just three day... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Reading
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
13 Holy Brook Walk, The Oracle, RG1 2AQ, Reading, Reino Unido
4,7
Excelente
248 avaliações
Pede aos clientes que avaliem
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Friendly service, no fuss ordering process
I bought some vinyl for my son to congratulate him on his A level results. The gentleman who helped me in the Reading store was very friendly and helpful and ordered the album I was looking for that wasn't in stock. The process after that was very straightforward - I got a notification when the record arrived in Reading and collected it from there.
22 de agosto de 2024
Resposta da hmv (UK) - Reading
Hi Maz
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordering a, t shirt that wasn't in the shop.
The order came quicker than I was told. The order was correct and in the right size as I ordered it.
13 de agosto de 2024
Resposta da hmv (UK) - Reading
Hi Ellen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The member of staff was amazing
The member of staff was amazing. Took his time to find the item i wanted and gave advice on collection or home delivery. Something i didn't know hmv did.
Thank you.
5 de agosto de 2024
Resposta da hmv (UK) - Reading
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent customer service website easy…
Excellent customer service website easy to order from
19 de julho de 2024
Resposta da hmv (UK) - Reading
Hi Garry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV Helpful and friendly service always
HMV get me old films for my parent birthdays I always get them an old film. HMV are always helpful in looking for titles and if they cannot get a film suggest where I might get the film. The staff at my Romford store are always helpful and friendly.
Stephen Johnson
14 de julho de 2024
Resposta da hmv (UK) - Reading
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Reading
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A valued store
A valued store. Staff are always friendly instore, good selection of music and film and online you can buy what you want. I've had a good experience with HMV.
1 de julho de 2024
Avaliação não solicitada
Resposta da hmv (UK) - Reading
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
great staff
19 de junho de 2024
Resposta da hmv (UK) - Reading
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Kept informed at all times and easy to…
Kept informed at all times and easy to pick up!
6 de junho de 2024
Resposta da hmv (UK) - Reading
Hi Martin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent shopping experience as ever
19 de maio de 2024
Resposta da hmv (UK) - Reading
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Variety, friendly, support hmv shops etc
I checked online first for vinyl storage to curb dust & dust mites. I decided to go to the store as lovely sunny day & not been far for ages also support shops. I found what wanted but then bought other things which regret now as need another storage so may take vinyl cleaning kit back & get more storage. The first guy was friendly chatty. The second guy also friendly & chatty but I could not pay so will go monthly. Kindly gave me a bag as well. Please support hmv shops we don’t want them to shut & make people redundant do we? No!! Reading already a bit of a ghost town & lots of shops restaurants shutting.
15 de maio de 2024
Avaliação não solicitada
Resposta da hmv (UK) - Reading
Hello Nathalie
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Superb counter staff :)
Excellent service from the knowledgeable and enthusiastic staff, decent deals and always nice to browse physical media!
4 de maio de 2024
Resposta da hmv (UK) - Reading
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff in store
Great staff in store, easy process to order and collect, staff very helpful. Great all round
1 de maio de 2024
Resposta da hmv (UK) - Reading
Hi Loz
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I loved HMV's instore pre-ordering…
I loved HMV's instore pre-ordering service and would definitely recommend it. The staff took my order in cash and took the time to fully explain the process to me at the time of ordering. I then received 2 emails telling me my order was being dispatched and was ready to collect. It arrived on the day of release. The collection in the store was very easy and took only a few minutes. A very smooth service that makes pre-ordering an enjoyable and stress-free experience.
2 de abril de 2024
Resposta da hmv (UK) - Reading
Hi Julie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Customer Service
They didn't have the cd we (my daughter and I) were looking for but the guy who served us Jre was very helpful and ordered it for us to be delivered in branch.
20 de abril de 2024
Resposta da hmv (UK) - Reading
Hi Lisa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Reading
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Reading
Hello Bridget
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Resposta da hmv (UK) - Reading
Hi Matt
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Reading
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Reading
Hi Robert
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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