Lovely service absolutely adore the staff in HMV Shrewsbury. Always super happy and helpful, and always have the best suggestion's on things to be able to watch. Ordering DVDs in store super simple.
A empresa respondeu
Localização
Trocar localizaçãoUnit SU20, Darwin Shopping Centre, Pride Hill, SY1 1BN Shrewsbury, GB
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Veja o que dizem as avaliações
Well pleased with HMV went in to their Shrewsbury Branch as soon as I knew there was a new LP for release and the young assistant Archie was most helpful and arranged for the LP to sent to us on the... Ver mais
A empresa respondeu
Reviewing postal order: Ordered an item to receive on its release date and it arrived the day after, even though it advised it was in transit on the day. Reviewing local store: Had an unexpected da... Ver mais
A empresa respondeu
I was highly stressed going into the shop in Shrewsbury with a 15-year-old and a 5-year-old, both of whom are hyperactive and neurodiverse. My 15-year-old wanted a record player along with his new gui... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Shrewsbury
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Unit SU20, Darwin Shopping Centre, Pride Hill, SY1 1BN, Shrewsbury, Reino Unido
4,9
Excelente
208 avaliações
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Came into the shop on a whim …
Came into the shop on a whim to buy my better half some punk albums. There was a lovely helpful assistant, who then looked on her computer to tell me, that they didn't have what I wanted in store but could order it online. Which she did and then the music came very quickly to my house in 3 days. Pleased and will shop here again.
16 de novembro de 2023
Resposta da hmv (UK) - Shrewsbury
Hi Naomi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great shop
Great shop, fab merch. My kids love it, so do I. Staff are helpful. They always try to up sell at the till but they're not pushy. Always pop in when at the Darwin Centre.
14 de novembro de 2023
Resposta da hmv (UK) - Shrewsbury
Hi Kate
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Everything was good and I got my cd
Everything was good and I got my cd. Happy days. TD 👍
17 de novembro de 2023
Resposta da hmv (UK) - Shrewsbury
Hi Anthony
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Missing
I live in Shropshire. order was online
Ordered two Call of Duty one on ps5 one on Xbox as do YouTube videos as the normal supply couldn't get here sooner, The parcels arrived with easy access to the packaging, should have videoed them being opened and both boxes were tampered with and both had empty cases.
Enjoy they games you thieving B******s
And HMV said no they sent the games. They can say this with out any proof. I run a successful channel and will not recommend know one gets games from there or check check check before opening
11 de novembro de 2023
Avaliação não solicitada
Resposta da hmv (UK) - Shrewsbury
Hello,
Please note that we have completed full correspondence regarding your complaint. We have determined that the evidence submitted by yourself did not determine tampering and therefore have given you the information required should you wish to raise this externally.
very swift click and collect and…
very swift click and collect and courteous staff
8 de novembro de 2023
Resposta da hmv (UK) - Shrewsbury
Hi Mrs Brookes
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
A little help from my friends
Excellent support from Rich. Very helpful very patient with an old git trying to get sounds out of an ipod.
3 de novembro de 2023
Resposta da hmv (UK) - Shrewsbury
Hi Tim
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service
No problems, staff knew all info about my order, they were friendly and order was ready on the day I was told so happy😁
27 de outubro de 2023
Resposta da hmv (UK) - Shrewsbury
Hi james
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpfull staff !
24 de outubro de 2023
Resposta da hmv (UK) - Shrewsbury
Hi Brett
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Young man who served me was very polite…
Young man who served me was very polite and efficient. No trouble picking up my order from Shrewsbury hmv store good price quick delivery, will use again thank-you 👍
26 de outubro de 2023
Resposta da hmv (UK) - Shrewsbury
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Buying LP's
We had good service in your store and the LP came when you said it would, so we are happy with your service.
Only one thing - you would have scored 5 if you had delivered it to us instead of us having to come and collect it.
25 de outubro de 2023
Resposta da hmv (UK) - Shrewsbury
Hi DP
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Quick delivery of item ordered in store. Very happy.
25 de outubro de 2023
Resposta da hmv (UK) - Shrewsbury
Hello Glenn
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service when ordering and…
Excellent service when ordering and fully updated to the delivery date
25 de outubro de 2023
Resposta da hmv (UK) - Shrewsbury
Hi Allan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great shop good service
Great shop good service, and a live band playing.
A quick visit to buy a vinyl took 30 minutes due to listening to the band.
11 de outubro de 2023
Resposta da hmv (UK) - Shrewsbury
Hi Cliff
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Shrewsbury
Hello Harry
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Stephen Sanchez cd pre order
I was kept informed throughout the process & delivery was prompt
28 de setembro de 2023
Resposta da hmv (UK) - Shrewsbury
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Extremely helpful and professional
Extremely helpful and professional. Nothing too much trouble
22 de setembro de 2023
Resposta da hmv (UK) - Shrewsbury
Hi Mrs Devon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A Great Experience.
The staff were informative and very helpful.
Delivery was far quicker than expected!
HMV went the extra mile!
21 de setembro de 2023
Resposta da hmv (UK) - Shrewsbury
Hi Paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Knowledgeable and friendly team were…
Knowledgeable and friendly team were extremely helpful and convincing. Lol. Took their time to explain, research and offer options.
21 de setembro de 2023
Resposta da hmv (UK) - Shrewsbury
Hi Benjamin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Shrewsbury
Hi Gillian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff were very helpful and we had a…
Staff were very helpful and we had a great chat about the kind of music we liked and even suggested se other bands we may like and gigs that we had recently seen.
11 de setembro de 2023
Resposta da hmv (UK) - Shrewsbury
Hi DARREN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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