Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive ex... Ver mais
A empresa respondeu
Localização
Trocar localização176-178 High St, SO14 2BY Southampton, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I've been buying kpop albums(cds) from Hmv for a while now. Until recently it has been easy to find in store as well as new releases. My last 2 visits have been frustrating as it has moved within the... Ver mais
A empresa respondeu
I had purchased 'Unforgotten' series 1 to 4, but neither I nor the assistant realised that the case did not contain any discs and was merely a display case. Fortunately I had kept the receipt and Harr... Ver mais
A empresa respondeu
From the moment I asked the sales assistant about my enquiry, he was so helpful. Very informative. Friendly. My daughter has learning difficulties and said sales assistant was so gentle and helpful. H... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Southampton
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
176-178 High St, SO14 2BY, Southampton, Reino Unido
4,7
Excelente
280 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
helpful staff member ordered for me
went into my local hmv looking for a specific pokemon squishmallow they carry. a very lovely employee searched the online inventory then placed an order for me, offering delivery or pick up. arrived swiftly and in great condition.
26 de fevereiro de 2025
Resposta da hmv (UK) - Southampton
Hello Mylo
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Southampton store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
From the moment I asked the sales…
From the moment I asked the sales assistant about my enquiry, he was so helpful. Very informative. Friendly. My daughter has learning difficulties and said sales assistant was so gentle and helpful. He made my little girl extremely happy. Dvd came thru post within 5 days
27 de fevereiro de 2025
Resposta da hmv (UK) - Southampton
Hi Samantha
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Amazing pepole in the southampton store.
26 de fevereiro de 2025
Resposta da hmv (UK) - Southampton
Hi Elise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff so helpful would go back…
The staff so helpful would go back again thank you 😊
16 de fevereiro de 2025
Resposta da hmv (UK) - Southampton
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very polite-cheerful and chatty young…
Very polite-cheerful and chatty young man 👨
15 de fevereiro de 2025
Resposta da hmv (UK) - Southampton
Hello Shelley
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Southampton
Hi Mrs.
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast and easy collect at store service
29 de janeiro de 2025
Resposta da hmv (UK) - Southampton
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service.
17 de janeiro de 2025
Resposta da hmv (UK) - Southampton
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Southampton
Hi Kev
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Southampton
Hi Tim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Southampton
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear you have not received your dispatched order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Always loved hmv and the great fast…
Always loved hmv and the great fast service. My son picked his own choice of dvds and I ordered mine they all arrived really quickly. In store the staff are really friendly and helpful too.
13 de janeiro de 2025
Resposta da hmv (UK) - Southampton
Hi Tara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
People that work at HMV are always…helpful and nice
People that work at HMV are always helpful and when I order something it always gets delivered very fast. HMV has lots of metal CDs and records I’m interested in having in my collection
10 de janeiro de 2025
Resposta da hmv (UK) - Southampton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very convenient shopping experience
Very convenient shopping experience. DVDs were ready to collect a few days after ordering. Collection at the store all went smoothly. Saved me having to search for the DVDs in the store.
26 de dezembro de 2024
Resposta da hmv (UK) - Southampton
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Southampton
Hi Patty
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff member was polite and my item…
The staff member was polite and my item i ordered was found and given to me in packaging. Very impressed with service.
20 de dezembro de 2024
Resposta da hmv (UK) - Southampton
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Southampton
Hi VL
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service…
Great service & quick delivery well done, we'll definitely use you again. Merry Christmas to you all at HMV.
20 de dezembro de 2024
Resposta da hmv (UK) - Southampton
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Everything as planned no complaints at…
Everything as planned no complaints at all
15 de dezembro de 2024
Resposta da hmv (UK) - Southampton
Hi Simon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service
12 de dezembro de 2024
Resposta da hmv (UK) - Southampton
Thank you Sara and have a merry Christmas!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.