hmv (UK) - Southend Avaliações 223

O TrustScore é 4.5 de um total de 5

4,6

134 - 146 High Street, SS1 1JX Southend-on-Sea, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered item arrived to Southend branch very quickly & left treating myself with another.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I always return to HMV Southend,as the staff are very knowledgeable about their stock,I visited about a week ago, enquiring about a mature “Country and Western” artist for 38years named Alan J... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Beth was very helpful, friendly and nothing was too much trouble. My item wasn't in and it was for my nephew's birthday and she ensured that this would be delivered before his birthday.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The ladies and gents of HMV Southend have always been very helpful and they have impressive knowledge of their range of dvds, blu rays and music. A female member of staff searched the stock ro... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de música
  2. Loja de CDs
  3. Loja de DVDs
  4. Loja de discos
  5. Loja de aparelhos de som
  6. Loja de camisetas

Sobre hmv (UK) - Southend

Escrito pela empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito pela empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Informações de contato

  • 134 - 146 High Street, SS1 1JX, Southend-on-Sea, Reino Unido

4,6

Excelente

O TrustScore é 4.5 de um total de 5

223 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

It was really nice to know how…

It was really nice to know how knowledgeable they were and helped me order.

18 de maio de 2026
logotipo da hmv (UK) - Southend

Resposta da hmv (UK) - Southend

Hi Andrew, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Avaliado com 5 de um total de 5 estrelas

Ordered item arrived to Southend branch…

Ordered item arrived to Southend branch very quickly & left treating myself with another.

10 de maio de 2026
logotipo da hmv (UK) - Southend

Resposta da hmv (UK) - Southend

Hi Shane

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Avaliado com 5 de um total de 5 estrelas
logotipo da hmv (UK) - Southend

Resposta da hmv (UK) - Southend

Hi Lee, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Avaliado com 5 de um total de 5 estrelas

Very simply to use and great staff at…

Very simply to use and great staff at Southend HMV

8 de maio de 2026
logotipo da hmv (UK) - Southend

Resposta da hmv (UK) - Southend

Hi Adam

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Avaliado com 1 de um total de 5 estrelas

Still waiting on my order arriving

Still waiting on my order arriving. Ordered on the 23rd April for instore collection. Dispatched next day (supposedly) . 3rd May still waiting for email saying I can pick it up.

1 de maio de 2026
logotipo da hmv (UK) - Southend

Resposta da hmv (UK) - Southend

Hi Paul

Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.

Avaliado com 1 de um total de 5 estrelas

The albums I ordered weren’t ready to…

The albums I ordered weren’t ready to collect until 4 days after the release day even though they were in stock in store.

1 de maio de 2026
logotipo da hmv (UK) - Southend

Resposta da hmv (UK) - Southend

Hello Bradley

Thanks for your review, 

We are sorry to hear that your hmv.com order did not reach our store ready for collection in time for the items' intended release date. Please be advised that although we do dispatch our pre-orders with the aim of a release date delivery, we are regrettably unable to guarantee this. It is, however, unusual that an order is not received by the release date, and for this, we offer our apologies.

Avaliado com 5 de um total de 5 estrelas

Beth was very helpful

Beth was very helpful, friendly and nothing was too much trouble. My item wasn't in and it was for my nephew's birthday and she ensured that this would be delivered before his birthday.

19 de abril de 2026
logotipo da hmv (UK) - Southend

Resposta da hmv (UK) - Southend

Hi Caz

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Avaliado com 5 de um total de 5 estrelas

Great and easy ordering system

I ordered a blu ray to be delivered to the Southend on sea store.
The girl was very helpful and friendly.
After only 3 days I was notified via email that my order was ready for collection. Very happy, will use again.

6 de abril de 2026
logotipo da hmv (UK) - Southend

Resposta da hmv (UK) - Southend

Hi Steve, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Avaliado com 5 de um total de 5 estrelas

Customer service excellent

Customer service excellent

2 de abril de 2026
logotipo da hmv (UK) - Southend

Resposta da hmv (UK) - Southend

Hi Vivien

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Avaliado com 5 de um total de 5 estrelas

Refunds executed precisely-thank you.

Refunds executed precisely-thank you.
Good service

29 de março de 2026
logotipo da hmv (UK) - Southend

Resposta da hmv (UK) - Southend

Hi ANDREW

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Avaliado com 5 de um total de 5 estrelas

Prompt delivery notice and easy pick…

Prompt delivery notice and easy pick up. All good.

12 de março de 2026
logotipo da hmv (UK) - Southend

Resposta da hmv (UK) - Southend

Hi Sean

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Avaliado com 5 de um total de 5 estrelas

Excellent

Easy and quick order placement and collection.

25 de fevereiro de 2026
logotipo da hmv (UK) - Southend

Resposta da hmv (UK) - Southend

Hi Dave & Christine, 

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Avaliado com 5 de um total de 5 estrelas

Easy to order and collect

Easy to order and collect. Friendly staff. Competitive price.

18 de fevereiro de 2026
logotipo da hmv (UK) - Southend

Resposta da hmv (UK) - Southend

Hi Cyth

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Avaliado com 5 de um total de 5 estrelas

Really helpful and friendly staff

16 de fevereiro de 2026
logotipo da hmv (UK) - Southend

Resposta da hmv (UK) - Southend

Hello Valerie

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Super easy

Super easy , quick ,no problem when pick up my parcel ,

6 de fevereiro de 2026
logotipo da hmv (UK) - Southend

Resposta da hmv (UK) - Southend

Hi customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Avaliado com 5 de um total de 5 estrelas

Got my record very quickly

14 de janeiro de 2026
logotipo da hmv (UK) - Southend

Resposta da hmv (UK) - Southend

Hi Tyler

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Avaliado com 5 de um total de 5 estrelas

Very quick service

Only took two days for my dvd to come to store very impressive

13 de janeiro de 2026
logotipo da hmv (UK) - Southend

Resposta da hmv (UK) - Southend

Hi Pauline

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Avaliado com 5 de um total de 5 estrelas

I ordered online for collection at…

I ordered online for collection at store. It arrived within a few days and I was notified when it was ready to collect. The staff in store were polite and friendly

3 de janeiro de 2026
logotipo da hmv (UK) - Southend

Resposta da hmv (UK) - Southend

Hi Donna

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Avaliado com 5 de um total de 5 estrelas

No problems

Order ready and waiting when expected. Pleasant and helpful staff. Record was well packaged.

4 de janeiro de 2026
logotipo da hmv (UK) - Southend

Resposta da hmv (UK) - Southend

Hi Philip

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Avaliado com 5 de um total de 5 estrelas

The staff in store proffesional…

The staff in store proffesional knowledgable. Great service

30 de dezembro de 2025
logotipo da hmv (UK) - Southend

Resposta da hmv (UK) - Southend

Hi Lee

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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