The staff are lovely and helpful. The shop is well presented it has a huge selection of music I love. I feel comfortable here and I would certainly be lost without my music from here. My 5 stars are w... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 43/44, The Bridges Shopping Centre, SR1 3LE Sunderland, GB
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Veja o que dizem as avaliações
Went into the store to collect my order & the lady behind the counter gave me someone else's order despite me giving them MY order number. She clearly didnt read the name that was written on the box.... Ver mais
A empresa respondeu
Purchase of this item was fine. Staff very helpful. Order placed and given options for delivery which was also efficiently dispatched My only negative observation is that other than ordering on lin... Ver mais
A empresa respondeu
Did a click and collect for a preorder item, got the message a few days later to say it was there and was in and out within minutes, quick service and hassle free.
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Sunderland
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Unit 43/44, The Bridges Shopping Centre, SR1 3LE, Sunderland, Reino Unido
4,7
Excelente
238 avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The service that was provided at the…
The service that was provided at the till was spot on. The young girl on the till was very helpful. I ordered The Rolling Stones Hackney Diamonds CD about a fortnight ago and everything went smoothly, delivery etc.
22 de outubro de 2023
Resposta da hmv (UK) - Sunderland
Hi Mr Bonallie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent product and service thank you!
14 de outubro de 2023
Resposta da hmv (UK) - Sunderland
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great help to find cd
19 de outubro de 2023
Resposta da hmv (UK) - Sunderland
Hi C
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Amazing package arrived when expected…
Amazing package arrived when expected and with no damage- yes so gorgeous (misfits red dress)
16 de outubro de 2023
Resposta da hmv (UK) - Sunderland
Hi Tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great experience
Pre-orderded the dvd online well before release date. Payment wasn't taken until the dvd was despatched. Dvd arrived on release date. Over the moon. Great service.
6 de outubro de 2023
Resposta da hmv (UK) - Sunderland
Hello Trish
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
No 765
No 765
Called into the store in Sunderland, the young guy was really helpful, couldn’t find what I was looking for, he went out the back and checked then ordered product online for me.
Nothing was too much trouble for him, friendly, helpful went out if his way. Excellent service from him.
8 de outubro de 2023
Resposta da hmv (UK) - Sunderland
Hi Claire
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Sunderland
Hi Gordon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Just be friendly and work well with…
Just be friendly and work well with customers
4 de outubro de 2023
Resposta da hmv (UK) - Sunderland
Hello Trevor
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service
Delivered promptly for click and collect. The staff in store were friendly and efficient.
30 de setembro de 2023
Resposta da hmv (UK) - Sunderland
Hi JACKIE
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Looked around for a dvd for my hubby…
Looked around for a dvd for my hubby but unable to find it, asked assistant but was not in stock but was told he would order it for me, and in the next few days had email to say dvd was there excellent service Davey thank you.
26 de setembro de 2023
Resposta da hmv (UK) - Sunderland
Hi Kelly
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Perfect
Went in store instantly and helpfully assisted with search for vinyl which needed to be ordered I choose to pick up in store delivered 48 hrs later
Staff very polite friendly helpful and knowledgeable couldn’t ask for more
20 de setembro de 2023
Resposta da hmv (UK) - Sunderland
Hello Sue
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I love HMV ALWAYS HAVE DONE X
26 de setembro de 2023
Resposta da hmv (UK) - Sunderland
Hi ronnie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
quick service with a smile
4 de setembro de 2023
Resposta da hmv (UK) - Sunderland
Hello Ken
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff in the store were great.
5 de setembro de 2023
Resposta da hmv (UK) - Sunderland
Hello HML
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The member of staff that served me was excellent …
The member of staff that served me was really helpful, very polite. I'm in a wheelchair and get very anxious and the staff are always patient and happy to help. They have excellent customer service
30 de agosto de 2023
Resposta da hmv (UK) - Sunderland
Hi Trusted
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and efficient
Quick and efficient. Kept me up-to-date with delivery date and times.
16 de agosto de 2023
Resposta da hmv (UK) - Sunderland
Hi E
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff member in till wa very friendly…
Staff member in till wa very friendly asking about my purchase .Great customer service
13 de agosto de 2023
Resposta da hmv (UK) - Sunderland
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great CS. Fantastic store.
Good selection of Records , the staff are very friendly and approachable. Always go in to HMV Sunderland in my dinner break. Amazing
12 de agosto de 2023
Resposta da hmv (UK) - Sunderland
Hi Ryan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were very helpful and did a great…
Staff were very helpful and did a great job always order there
5 de agosto de 2023
Resposta da hmv (UK) - Sunderland
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Sunderland
Hello Customer
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
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