The last major retailer that deals in new physical media like dvds and Blu-ray. Always helpful staff. Glad to see them return from nearly going under and hope they keep going long term. The stores hav... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 1, 18 - 20 St Mary's Square, SA1 5HR Swansea, GB
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Veja o que dizem as avaliações
All the staff were helpful and obliging. And made me feel confident to ask stuff that I wasn't sure about.
A empresa respondeu
Very good service , promp and exactly what I ordered from one store in Swansea to Cheltenham store
A empresa respondeu
Ewan sales advisor at HMV Swansea today was amazing, he made our shopping experience brilliant. Nothing was too much trouble, he was so welcoming and polite. Ewan has brilliant customer services s... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Swansea
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Unit 1, 18 - 20 St Mary's Square, SA1 5HR, Swansea, Reino Unido
4,8
Excelente
263 avaliações
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Very good service
Very good service , promp and exactly what I ordered from one store in Swansea to Cheltenham store
17 de maio de 2026
Resposta da hmv (UK) - Swansea
Hi Sarah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff
All the staff were helpful and obliging. And made me feel confident to ask stuff that I wasn't sure about.
18 de maio de 2026
Resposta da hmv (UK) - Swansea
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order huge choice of music etc
Easy to order huge choice of music etc. Just such a unique store
14 de maio de 2026
Resposta da hmv (UK) - Swansea
Hi Steven
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Bluray in great condition and on time
Bluray was delivered in perfect sealed condition and arrived quickly. It was well packed and posted with care.
7 de maio de 2026
Resposta da hmv (UK) - Swansea
Hi Mark,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Swansea
Hi Paul,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always great choice in store with…
Always great choice in store with knowledgeable and friendly staff who give great service
3 de maio de 2026
Resposta da hmv (UK) - Swansea
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Minimal wait to be served with friendly…
Minimal wait to be served with friendly and chatty staff
16 de abril de 2026
Resposta da hmv (UK) - Swansea
Hi Richard
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
When ever I buy music the only place…
When ever I buy music the only place for me is HMV, would like more music CDs from movie soundtracks other than that my fave place for music and accessories too. 😎👌🏻
17 de abril de 2026
Resposta da hmv (UK) - Swansea
Hi Emma,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
helpful service and went through at…
helpful service and went through at least seven different albums with me to differentiate between which one was the best.
9 de abril de 2026
Resposta da hmv (UK) - Swansea
Hi Carys
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Album return
On returning an album that was significantly damaged, I had to prove that I had a transaction number, had no issues with this, however, when couldn’t find this on the card, I had to show my personal accounts to the staff member, who was helpful and trying his best to be fair. The manager did come across rude and made me feel that I was lying and at one point even though the evidence was on my account. Did get sorted in the end though, just was made to feel like I was cheating the system.
4 de abril de 2026
Resposta da hmv (UK) - Swansea
Hello Marc
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
I pre-ordered a cd
I pre-ordered a cd, and I received it the day after the album came out, I didn't expect it to be so soon.
26 de março de 2026
Resposta da hmv (UK) - Swansea
Hi Bryan,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered and collected in store
I ordered and collected in store was really quick when I got the notification email and it was all free. Staff was great as always
14 de março de 2026
Resposta da hmv (UK) - Swansea
Hello Drew
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Swansea
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Pre order online to pick up in store
Pre order online to pick up in store , while there i picked up an extra 2 vinyl . Fantastic choice
26 de fevereiro de 2026
Resposta da hmv (UK) - Swansea
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and helpful service in Swansea
Friendly and helpful service in Swansea
21 de fevereiro de 2026
Resposta da hmv (UK) - Swansea
Hi jonathan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy use very friendly helpfully staff
16 de fevereiro de 2026
Resposta da hmv (UK) - Swansea
Hi Lucy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reliable delivery and quality of…
Reliable delivery and quality of product is consistently good so thanks guys
9 de fevereiro de 2026
Resposta da hmv (UK) - Swansea
Hi mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent
Excellent service fast delivery wouldn’t hesitate buying again infact all ready made another order
4 de fevereiro de 2026
Resposta da hmv (UK) - Swansea
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Purchasing and receiving parcel from HMV
I received my order on time. From ordering and delivery top marks. It was received in perfect condition. Just what I wanted.
4 de fevereiro de 2026
Resposta da hmv (UK) - Swansea
Hi Lynne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Swansea
Hi MR
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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