hmv (UK) - Uxbridge Avaliações 

Should have been 5 stars for customers are updated in time for the delivery and smooth online shopping experience if no poster giveaway available at the Uxbridge shop when pick up the vinyl. The giveaway posters are available at London shops....

I ordered a DVD Sunday, it arrived Tuesday

Wonderful helpful staff in youre Uxbridge Branch, so helpful in ordering a previously out of stock Vinyl

Staff at uxbridge hmv are very helpful,friendly, knowledgeable and very approachable . A very good experince .

It came faster than I thought it would’ve. My vinyls were in great condition!!

I had to order an item as it wasn't available in store and the cashier who served me, did so promptly and efficiently. It was so easy. He was really lovely, I didn't get his name.

Ordering and collection good, but found that item had been posted to the store for the same postage cost as would have been added if it had been ordered for posting to home. If HMV can send an item (a DVD) to one of their stores post inclusive, why add extra postage for sending the same item direct to the customer's home?

Customer Service excellent

Great service ordered a item on line and picked up from store. Staff was very friendly and helpful.

So easy to order the DAB Radio in store, James was really helpful and didn’t rush me at all, I was left to look through all the alternatives that they had to offer, which was a vast range, the price was reasonable too and I had the choice of delivery to my house or to my local store which was Uxbridge in this case, overall the service received was excellent. Thanks James

The staff within the Uxbridge HMV store were very kind and helpful.

Honestly my experience in the Uxbridge branch of HMV was a pleasant one, up until being processed at the tills. I'd like to emphasise that the lady who served me was nothing but courteous and polite, but her manager rather less so. I was purchasing a magic the gathering bundle as I am a rather avid collector and player of MTG. When I entered I noticed a deal being advertised for a free tote bag themed around the product when purchasing the £28.99 beginner box of the avatar the last airbender MTG set - of course being a long time collector of MTG cards I had no interest in the beginner box, but the bundle, at more than twice the price, did interest me. I decided to purchase it and the very polite lady at the tills began to pull a tote bag out for me; however she, understandably checked with her manager (a long haired gentleman at the tills, Adam I believe?) to make sure it was okay - he explained that the tote bag came with the beginner box exclusively, so despite spending more than twice the amount on the bundle I asked if I could purchase the tote bag as it matched the set and I was quite keen on it. He bizarrely, and rather rudely, refused this request and unfortunately I left the interaction with a bitter taste in my mouth. I'd like to stress again that the lady who served me on the till was nothing but polite, but perhaps the management team should have a look in to learning how to not come across as a total jobsworth and instead offer good customer service. It is unfortunate that this was my experience as I typically have good experiences in HMV, but unfortunately this one employee did not leave a good impression on me. I will likely avoid the Uxbridge branch in the future due to poor management.

Ordering and collecting was quick and easy

Excellent service always

Every time i go to HMV, its always a very nice experience. Your staff is very helpful. You are setting an example to our stores and thank you for this. Keep on doing good work!

Helpful , efficient and prompt.

Great friendly and knowledgeable staff, speedy delivery of the item to the store! Thank you!

The item came very well packaged and delivered within time. The staff in the store were very helpful and pleasant.

The time it took to get to the shop was too long otherwise good and friendly service at hmv Uxbridge