Collected my CD from Wakefield trinity shop, it was well packaged and I didn't have to wait long for my order to arrive. Will definitely order again from hmv next time.
A empresa respondeu
Localização
Trocar localizaçãoUnit G18, Trinity Walk, WF1 1QS Wakefield, GB
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Veja o que dizem as avaliações
Easy ordering process, order progress updates. Sent out to local branch for collection on day of release. Available to collect a couple of days later. Pick up easy. CD Box set very well packaged. Effi... Ver mais
A empresa respondeu
I visited the HMV Wakefield store and place a click and collect order for a vinyl. The staff were really friendly and helpful throughout the click and collect process and the delivery itself to the st... Ver mais
A empresa respondeu
Ordered a cactuar mug from final fantasy only to find out its plastic not ceramic which wasnt stated anywhere on the page so wasnt really impressed service was good though
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Wakefield
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Unit G18, Trinity Walk, WF1 1QS, Wakefield, Reino Unido
4,8
Excelente
191 avaliações
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The first more mature lady that ordered…
The first more mature lady that ordered my goods was very efficient and polite.
The delivery was on time thank you and young gentleman on phone service was most helpful.
My 2nd visit to the store for collection of my order was dealt with profociently but no pleasantness, was just asked my name, no further conversation ensued
27 de dezembro de 2024
Resposta da hmv (UK) - Wakefield
Hello Customer
Thanks for taking the time to leave us a 3 star review!
We hope to earn those last stars from you soon ;-)
I don’t even know if my order is here!?
Never received an email that my order had been sent to store and was ready for collection, tried contacting the branch to check as I didn’t want to go and it still not be there.. therefore ended up being 1 Christmas present down and still no sign of my order!!! So disappointed.
24 de dezembro de 2024
Resposta da hmv (UK) - Wakefield
Hi Sheila
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Great friendly customer advice and…
Great friendly customer advice and service 👍🏼
27 de dezembro de 2024
Resposta da hmv (UK) - Wakefield
Hi Rachel
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Easy to order and collect
24 de dezembro de 2024
Resposta da hmv (UK) - Wakefield
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
value for money and came in good time…
value for money and came in good time well before the due date
21 de dezembro de 2024
Resposta da hmv (UK) - Wakefield
Hello Carol
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Simple to order simple to pick up
Simple to order simple to pick up. Only downside is I didn't know that click and collect meant waiting for delivery to store when said item was in stock but nevertheless an easy experience
18 de dezembro de 2024
Resposta da hmv (UK) - Wakefield
Hi Matthew
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
My order was delivered to the store on…
My order was delivered to the store on time.
Friendly helpful staff when I was ordering
18 de dezembro de 2024
Resposta da hmv (UK) - Wakefield
Hi Vickie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
would recommend
The staff are always so kind and quick to help and as is the online customer service. Would recommend!!
19 de dezembro de 2024
Resposta da hmv (UK) - Wakefield
Hello Fizza
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great job
Great communication with regard progress of order. item delivered on time and was well packaged.
18 de dezembro de 2024
Resposta da hmv (UK) - Wakefield
Hi Gary
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very fast at sending out orders.
I gave you a 5 because I ordered at dvd and it was fast to be delivered.
16 de dezembro de 2024
Resposta da hmv (UK) - Wakefield
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy collection from friendly staff
13 de dezembro de 2024
Resposta da hmv (UK) - Wakefield
Hi Alison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very easy to order and picked up the…
Very easy to order and picked up the item with ease
12 de dezembro de 2024
Resposta da hmv (UK) - Wakefield
Hi Assunda
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Wakefield
Exactly how it should be, so thank you for the 5 stars and merry christmas from us at hmv!
Excellent service
Ordered a Christmas item to be delivered to the Wakefield branch. The staff were very welcoming and friendly, the store was clean and the overall process simple.
7 de dezembro de 2024
Resposta da hmv (UK) - Wakefield
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dealt with very quickly.
5 de dezembro de 2024
Resposta da hmv (UK) - Wakefield
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Wakefield
Hi sherell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Item not in stock but quick and helpful…
Item not in stock but quick and helpful to get it for me thankyou.
1 de dezembro de 2024
Resposta da hmv (UK) - Wakefield
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service all round
1st time ordering through website as product was a pre-order. Easy to order, with great communication regarding collection. Store staff (Wakefield store) very friendly and collection done with ease. Would have no hesitation in ordering online again and recommended HMV to others.
19 de novembro de 2024
Resposta da hmv (UK) - Wakefield
Hi Jonathan,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
HMV staff were very helpful when looking for a particular cd, it was easy and quick to have it delivered to store.easy…
HMV staff were very helpful when I was trying to find a particular artist in store and upon having no luck the member of staff looked the item up on the system and offered to get the item delivered to the store for me. It was very straight forward and was kept up to date via email and it only took a few days to come in. Really good service.
19 de novembro de 2024
Resposta da hmv (UK) - Wakefield
Hi Karen,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful staff,ordered what I…
Very helpful staff,ordered what I wanted,very organised
31 de outubro de 2024
Resposta da hmv (UK) - Wakefield
Hi Kerri,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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