Connie has been very helpful quite a few time's now I luv vampire and horror movies 🎬 Connie tells me what's out or coming out also l really wanted to see the movie Bullitt with Steve McQueen ordered... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnits 2 & 3, Lower Mall, Atria Watford Shopping Centre,, WD17 2TB Watford, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The salesperson at the Harlequin Centre Watford was very helpful. The CDs that I wanted was in store and another she offered to order and either collect at store or have it posted to. I chose to hav... Ver mais
A empresa respondeu
Arrived to pick up a pre ordered LP. No staff at the checkout or visibly present, waited several minutes for staff to appear after I rang the bell which I nearly missed because of the clutter surround... Ver mais
A empresa respondeu
Usually order online, but occasionally use their shop in Watford now. As staff there very helpful as recently purchased 2 4k films 🎥 Awaiting minions 4 now as undecided if visiting or online purchas... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Watford
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Units 2 & 3, Lower Mall, Atria Watford Shopping Centre,, WD17 2TB, Watford, Reino Unido
4,7
Excelente
182 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Smooth and Pleasant In-Store Experience
The staff at HMV were very friendly and helpful. She answered my questions clearly, and I was able to pick up my item smoothly. Thank you very much!
I would be happy if there were a few more BTS vinyl records available in the store.
26 de março de 2026
Resposta da hmv (UK) - Watford
Hi Nao
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Helpful Customer Service agent on the…
Helpful Customer Service agent on the phone and online ordering was easy to navigate. Instore staff very helpful as well.
16 de março de 2026
Resposta da hmv (UK) - Watford
Hi MN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great vibe
The staff at the watford hmv store were all super friendly and chatty! It was cool they were smiling and chilled. Great bunch of people to talk to about films and music etc
12 de março de 2026
Resposta da hmv (UK) - Watford
Hi Gianni,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service
Great service, friendly staff & quick simple collection service, always have a great experience when shopping here
4 de março de 2026
Resposta da hmv (UK) - Watford
Hi BSAJ
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Simple and easy process
Very helpful and friendly staff who advised ordering the product and provided advice during my visit. Prompt delivery to store and easy process to collect
8 de fevereiro de 2026
Resposta da hmv (UK) - Watford
Hello Michelle
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great customer service
Great customer service. Friendly, helpful staff. I ordered, paid and received my product within 5 days, as a pickup in store.
3 de fevereiro de 2026
Resposta da hmv (UK) - Watford
Hi Cynthia,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything went smoothly and lovely…
Everything went smoothly and lovely customer service at pick up
20 de janeiro de 2026
Resposta da hmv (UK) - Watford
Hi Anthony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly Young Staff
I like the staff in your Watford store - young, smiley and very helpful. Also, the store usually has the CDs I'm looking for - less popular new releases.
12 de janeiro de 2026
Resposta da hmv (UK) - Watford
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Watford
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service
3 de janeiro de 2026
Resposta da hmv (UK) - Watford
Hi paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Having to bring a form of id that…
Having to bring a form of id that wasn't on my phone a bit inconvenient when I had evidence I bought it
23 de dezembro de 2025
Resposta da hmv (UK) - Watford
Hi Daniel,
Thanks for leaving us a review. Please be advised that we do require a form of identification when collecting orders in-store - this is to ensure that all customers receive their intended items and reduces the risk of orders being incorrectly given.
Apologies for any inconvenience caused - If you require any further assistance, please do contact us at support.hmv.com and provide us with as much info about your experience as possible.
Order paid for but not available to collect
I ordered a calendar to the Watford store on 23rd Nov. Didn’t receive an email to let me know whether it had arrived. Went back on 12th Dec and was told the calendar has already been sent back because I didn’t collect within 2 weeks. I have checked and have not been reimbursed.
3 de dezembro de 2025
Resposta da hmv (UK) - Watford
Hi Kate
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Helpful staff
20 de novembro de 2025
Resposta da hmv (UK) - Watford
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Review of HMV online order service
quick and easy process of order and collection; helpful and friendly staff in store
26 de novembro de 2025
Resposta da hmv (UK) - Watford
Hi Joanne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Watford
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent Sales Assistant and customer service
Sales assistant was excellent, very helpful, found everything I needed and placed order for me. Great shop, haven't been in an HMV for years and was really pleased with the service and the range of music available.
13 de novembro de 2025
Resposta da hmv (UK) - Watford
Hi Elaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service from start to finish
Great service from start to finish , easy to order and arrived on time.
6 de novembro de 2025
Resposta da hmv (UK) - Watford
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Watford
Hi Simon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Service !
They kept me informed about the dispatch and delivery of my item.
29 de outubro de 2025
Resposta da hmv (UK) - Watford
Hi Claude,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Watford
Hi Douglas,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.