It's good that I can wait a few days before collecting my purchase. Not always possible with certain other suppliers! Winchester shop is well stocked and the staff are very helpful. I also purchased t... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnits 38 - 40, The Brooks, SO23 8QY Winchester, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Assistants are always ready with a smile and a helpful attitude to assist with your query. They help locate items in store or look them up online. Personally I never experience an attitude to my age w... Ver mais
A empresa respondeu
Just totally satisfied with how HMV (UK) ARE CONDUCTING THEM SELVES top top company that I totally believe in when I have too purchase my steelbook dvds 4k, so far they have been very efficient that's... Ver mais
A empresa respondeu
Unfortunately I was not sent a ready to collect message until I had written to customer service and asked is my order ready. A day after customer service advised it was ready I had an email telling me... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Winchester
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Units 38 - 40, The Brooks, SO23 8QY, Winchester, Reino Unido
4,9
Excelente
151 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really easy to find on the hmv website
Really easy to find on the hmv website, and easy to order with all information on the order, and quick delivery, thank you 😊
25 de dezembro de 2023
Resposta da hmv (UK) - Winchester
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered a postal service from the Winchester store
Ordered a postal service from the Winchester store, staff member was very helpful. Package arrived by Royal Mail on the date advised. So very happy😊😊
24 de dezembro de 2023
Resposta da hmv (UK) - Winchester
Hi Graham
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really great service
Was kept updated throughout the whole process and the item was dispatched and received within 2 days! I would definitely buy from here again!
21 de dezembro de 2023
Resposta da hmv (UK) - Winchester
Hi Lily
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Winchester HMV
In store, the assistants (plural - there was a young lady and a gentleman who really helped) were amazing. They looked in store, looked in backup, looked online, made the order, arranged delivery (which was very prompt) and made the whole experience one of relaxed calm, and not the stressful encounter I feared it might be).
14 de dezembro de 2023
Resposta da hmv (UK) - Winchester
Hi Mark
Thank you for leaving a 5 star review!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off with your recent visit to hmv Winchester.
See you soon and merry christmas :-)
Great people working in the shop very…
Great people working in the shop very helpful and quick
21 de dezembro de 2023
Resposta da hmv (UK) - Winchester
Thanks for leaving us a great review for hmv Winchester!
Our colleagues work hard to offer our customers the best shopping experience in our stores and we hope to see you again soon :-)
Good range of music dvds
Good range of music dvds. Good pricing. Delivered on time.
19 de dezembro de 2023
Resposta da hmv (UK) - Winchester
That is what makes us top dog Leigh, so thanks for the review and merry christmas!
Even though the product was delayed it…
Even though the product was delayed it arrived in perfect condition
15 de dezembro de 2023
Resposta da hmv (UK) - Winchester
Hi David
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great Service
Great company to deal with and staff that know their stuff and are able and willing to help.
15 de dezembro de 2023
Resposta da hmv (UK) - Winchester
Hi R Stephens
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Winchester
Hi Anne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Simply the Best
It was a brilliant from star to finish. The guy behind the counter was great he knew what I wanted from my description and because he didn’t have it in stock he ordered for me and for a small postage fee sent it to my home address saved me all the messing about. HMV Winchester
Great service would definitely recommend.
12 de dezembro de 2023
Resposta da hmv (UK) - Winchester
Hi Phil
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Helpful staff
Helpful staff, ordered online for me as only one item I wanted was in store, the other only online.
2 de dezembro de 2023
Resposta da hmv (UK) - Winchester
Hello,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Problem free order helpful staff
28 de novembro de 2023
Resposta da hmv (UK) - Winchester
Hi ALAN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff finding product not…
Very helpful staff finding product not on display when I was in a hurry
17 de novembro de 2023
Resposta da hmv (UK) - Winchester
Hi Ian
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
It was great.
28 de outubro de 2023
Resposta da hmv (UK) - Winchester
Hi Vic
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great staff
Attention to detail ,good guidance , real professional & thoughtful staff !
26 de outubro de 2023
Resposta da hmv (UK) - Winchester
Hi James
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service and help from the staff in your Winchester branch.
My son is the one who does all the ordering from you I just pay for most of what he orders
15 de outubro de 2023
Resposta da hmv (UK) - Winchester
Hi Margaret
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very pleased with the service and…
Very pleased with the service and friendly staff
24 de outubro de 2023
Resposta da hmv (UK) - Winchester
Hi Ingrid
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Simply fantastic customer service from…
Simply fantastic customer service from the store manager and team once again.
22 de outubro de 2023
Resposta da hmv (UK) - Winchester
Hi Dr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff was very helpful and went…
The staff was very helpful and went above and beyond for me receiving my purchase, the new staff member that was helping me was fantastic!
19 de outubro de 2023
Resposta da hmv (UK) - Winchester
Hi naomi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Visited HMV Winchester
Visited HMV Winchester, the assistant couldn’t have been more helpful, and ordered a CD for me which came 2 days later with only £2 postage.Overall very satisfied.
16 de outubro de 2023
Resposta da hmv (UK) - Winchester
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.