I was served by Ewan in the Woking store they were so lovely when i was checking out. Packed my stuff for me, very kind and great experience the store was well laid out with a variety of blind boxes t... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnits 46/47, Peacocks Shopping Centre, GU21 6GD Woking, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The fact I was able to get this as a late Christmas present, however your store I collected from had stock, so Why did it have to be sent & not reserved direct with them?
A empresa respondeu
This review concerns the HMV store in Woking, Surrey. I think that the store is very good and the staff are knowledgeable friendly and professional. So far, (6/12/25) have been assisted by Lily, Ewa... Ver mais
A empresa respondeu
My favourite shop by far, I'm always in HMV, whether that's to actually buy something or to browse what I'll buy next. Staff are always so helpful and friendly, people I can really have a conversatio... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Woking
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Units 46/47, Peacocks Shopping Centre, GU21 6GD, Woking, Reino Unido
4,8
Excelente
126 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good delivery top notch
16 de agosto de 2026
Resposta da hmv (UK) - Woking
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Served by Ewan at Woking
I was served by Ewan in the Woking store they were so lovely when i was checking out. Packed my stuff for me, very kind and great experience the store was well laid out with a variety of blind boxes to figurines to t-shirts. Truly amazing.
17 de agosto de 2026
Avaliação não solicitada
Resposta da hmv (UK) - Woking
Hello karen
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Woking store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Resposta da hmv (UK) - Woking
Hi Fiona
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly customer service and expedient…
Friendly customer service and expedient delivery
23 de julho de 2026
Resposta da hmv (UK) - Woking
Hello Zeno
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Resposta da hmv (UK) - Woking
Hello GW
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order and dispatched with speed
14 de julho de 2026
Resposta da hmv (UK) - Woking
Hi Francis,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Good helpful staff both when ordering…
Good helpful staff both when ordering and upon collection.
16 de julho de 2026
Resposta da hmv (UK) - Woking
Hi John
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly staff, Ewan was my server, he was friendly and efficent.In the main shopping centre
Found everything I wanted
30 de junho de 2026
Avaliação não solicitada
Resposta da hmv (UK) - Woking
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
THE WOKING HMV STAFF WERE VERY FRIENDLY…
THE WOKING HMV STAFF WERE VERY FRIENDLY AND EFFICIENT AND MY ORDER ARRIVED SAFELY AND QUICKLY. THE PACKAGING WAS GOOD QUALITY AND THE PRODUCTS WERE IN PERFECT CONDITION. GOOD PRICES TOO, SO ALWAYS HAPPY TO SHOP WITH HMV.
30 de junho de 2026
Resposta da hmv (UK) - Woking
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Woking
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful, friendly and efficient
The staff are EXREMELY helpful friendly and efficient. The shelves are well stocked and if they havent got what I want they can get it for me.
15 de junho de 2026
Resposta da hmv (UK) - Woking
Hi Mr
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Woking store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Came quickly
Came quickly, undamaged due to be packaged securely, everything i ordered came at the same time so didn’t have to wait longer for other parts of my order even when i ordered everything at the same time. Good, quick delivery.
12 de junho de 2026
Resposta da hmv (UK) - Woking
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The young man was very polite and very…
The young man was very polite and very helpful I tried to put do the survey but couldn't work out receipt number etc
18 de maio de 2026
Resposta da hmv (UK) - Woking
Hi Kevin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service, helpful staff
Unfortunately the album I wanted on vinyl had been discontinued. But the excellent staff in there were able to order me another album by the same band and also highlighted an up and coming release of the band. The order was delivered to my home within a couple of days at no additional cost. Great service. Wonderful staff. I believe the staff member was called Ewan, they were a great help.
15 de maio de 2026
Resposta da hmv (UK) - Woking
Hi Peter,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I am enjoying my 4 CD-pack of 80 hits…
I am enjoying my 4 CD-pack of 80 hits from 1972.
11 de maio de 2026
Resposta da hmv (UK) - Woking
Hi Jeffrey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really helpful great team lots of…
Really helpful great team lots of knowledge - delivery really good
9 de maio de 2026
Excellent service
Excellent service, saw the manager very polite and helpful. The item l require had to be ordered in and was there a day before that suggested by the manager - excellent!! Thank you
3 de maio de 2026
Resposta da hmv (UK) - Woking
Hi Dennis
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores, and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much, and we hope to see you again soon :-)
The store representative was helpful in…
The store representative was helpful in finding the DVD's that I ordered.
The service was quick and without fault.
I was kept up to date with my order which was Book Club - The Next Chapter.
25 de abril de 2026
Resposta da hmv (UK) - Woking
Hi Nabil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered and the young Lady who took…
I ordered and the young Lady who took my order was friendly, polite and efficient. I had no problems with my order, and when it arrived in the shop I was notified.
21 de abril de 2026
Resposta da hmv (UK) - Woking
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff and Store manager too👍🏼
Helpful staff.. and Store manager too. I use this store regularly. They know their stuff!
17 de novembro de 2025
Resposta da hmv (UK) - Woking
Hi ElmerFudd
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Woking store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.