Notification of order ready at the collection point was quick. Contact by the collection store was welcomed the staff member was very polite both on the phone and instore
A empresa respondeu
Localização
Trocar localizaçãoUnit S12, Washington Square, CA14 3BD Workington, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The young man I ordered from in store (Workington) was both friendly and extremely knowledgeable.
A empresa respondeu
I have visited a lot of hmv stores but this one leads the example, The staff are friendly, helpful from the moment you enter the store till the time you leave and go to Great lengths to ensure that yo... Ver mais
A empresa respondeu
Good customer service inn store and delivered by post on time when they didn't have any stock inn.
A empresa respondeu
Detalhes da empresa
Sobre hmv (UK) - Workington
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contato
Unit S12, Washington Square, CA14 3BD, Workington, Reino Unido
4,9
Excelente
117 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ordered item on line prompt dellivery
Ordered item on line prompt dellivery, and the young woman who served me tue 19th in workington, polite, friendly, and knew where her stock is on shop floor
20 de dezembro de 2023
Resposta da hmv (UK) - Workington
Thanks for leaving us a great review for hmv Workington.
Our colleagues work hard to offer our customers the best shopping experience in our stores and we hope to see you again soon :-)
Awesome staff.
16 de dezembro de 2023
Resposta da hmv (UK) - Workington
Thank you Robert, you're awesome and have a very merry christmas from us at hmv!
Resposta da hmv (UK) - Workington
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very very helpful staff
15 de dezembro de 2023
Resposta da hmv (UK) - Workington
Hi Carol
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent
I'm not much of a reviewer type of person but the customer service I had at hmv workington today was exceptional and feel like the man deserves some recognition from it, unfortunately I didn't get his name I was in too much of a christmas panic to remember to get it, but he had long hair and was incredibly helpful, I needed to get a few things "anime" for my niece, and had absolutely no idea on where to start, all looks the same to me and I don't have a clue what's what, he went above and beyond to help me, he was really friendly, informative. Genuinely just really great customer service. Thanks
14 de dezembro de 2023
Avaliação não solicitada
Resposta da hmv (UK) - Workington
Hi Rachael,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Lovely staff very helpful asked about…
Lovely staff very helpful asked about item not on display went out of way to get for me.
23 de novembro de 2023
Resposta da hmv (UK) - Workington
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
store review
Good customer service inn store and delivered by post on time when they didn't have any stock inn.
10 de novembro de 2023
Resposta da hmv (UK) - Workington
Hello Dan
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Workington HMV Rocks!!
Efficient service and delivery, simple to order, excellent customer service in the shop for all enquiries, amazing product knowledge asking any staff member, a great team here in Workington, we're so lucky!
30 de outubro de 2023
Resposta da hmv (UK) - Workington
Hi Clare
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Workington is a brilliant shop
The staff are amazing . The store is always well stocked and very well organised.
24 de outubro de 2023
Resposta da hmv (UK) - Workington
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Buy online collect in store
Very easy, I was emailed that the purchase was ready to collect, went to store same day and picked up the order. Simple.
25 de outubro de 2023
Resposta da hmv (UK) - Workington
Hi Mr Baker
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Rolling stones
Bring service ordered the new Stones album before release date got email saying it was in on day of release great service thanks.
24 de outubro de 2023
Resposta da hmv (UK) - Workington
Hi Graham
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Lee was helpful and attentive
Lee was helpful and attentive. Excellent customer service.
24 de outubro de 2023
Resposta da hmv (UK) - Workington
Hi Mr Birtwistle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Workington
Hi Sheena
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really nice staff very knowledgeable…
Really nice staff very knowledgeable and weren’t condescending or made me feel stupid when I wasn’t sure of what exactly I was looking for
24 de setembro de 2023
Resposta da hmv (UK) - Workington
Hi Karen
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
CD purchase
They didnt have the CD i wanted in stock but ordered it in for me. Came very quickly
8 de setembro de 2023
Resposta da hmv (UK) - Workington
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful in the shop when placing…
Very helpful in the shop when placing my order. Order arrived in excellent time. Great service, great shop. Thanks.
17 de agosto de 2023
Resposta da hmv (UK) - Workington
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Love the site
Love the site, lots to find and always what I am looking for. Also very fast delivery, do I am enjoying dvd order.
17 de junho de 2023
Resposta da hmv (UK) - Workington
Hi Patricia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Awesome customer service
Awesome customer service from start to finish from all staff members. Super helpful and friendly
26 de maio de 2023
Resposta da hmv (UK) - Workington
Hi Jodie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.