Loved getting the email updates on tracking and impressed that it arrived faster than expected. Would order again. Cheers guys
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Veja o que dizem as avaliações
Avoid HOD Health at all costs. They are happy to take your money but do not send the items you paid for, and then take weeks to issue a refund. This behaviour shows a complete lack of professionalism... Ver mais
A empresa respondeu
They communicated with me very well and got my package to me safely, I am very happy with the overall experience and the product was perfect! Would shop with them again!
I purchased something on Crossroads from this store. Unfortunately. The item that arrived was completely different to what was described. Neither Crossroads nor this company will allow me to return... Ver mais
A empresa respondeu
2,8
Bom
31 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great product
Great product, really happy with the communication from the company about delivery
10 de dezembro de 2025
Avaliação não solicitada
Fantastic items.just love the rich…
Fantastic items.just love the rich colour. works well with piano cover.AAAtttt great communication too!
Great Purchase on Trade me
9 de agosto de 2025
Avaliação não solicitada
DO NOT BUY a EUROCHEF DOUGH MIXER from this company.
Poor quality eurochef dough mixer
Grinding noises
Banging noises
Stinks of hot oil smell
Company not interested in refund
Don't get sucked into the cheaper price.
After multiple emails and sending a very clear video of the mechanical issues and noises they say there's no issue and that's normal .
Hard to believe.
10 de agosto de 2025
Avaliação não solicitada
Resposta da hod
We do apologize; our customer service staff should have been better at explaining that we just needed a better video of the issue. Once we had that, we were able to offer you a replacement unit. The unit is a very costly item, so it was important to validate whether the fault was minor or major. Thankfully, we found a good solution for you.
Excellent Experience
I had a really great experience with this company! Shipping was super fast and the product was exactly what I was hoping for and really great quality. I also had a couple of questions before ordering, and their communication was excellent. Super friendly and quick to respond, which made the whole process even better.
All in all, very happy with everything and would definitely order again!
4 de julho de 2025
Very pleased!
They communicated with me very well and got my package to me safely, I am very happy with the overall experience and the product was perfect! Would shop with them again!
11 de junho de 2025
Avaliação não solicitada
Don't do it!!!
I purchased something on Crossroads from this store. Unfortunately. The item that arrived was completely different to what was described. Neither Crossroads nor this company will allow me to return the item for a refund. Just a series of long, drawn out emails waiting for me to give up. Both scams and both breaking consumer laws.
I will pursue until I am refunded.
Don't buy from these people!
They say they are an Australian company but the English in the correspondence suggests otherwise.
1 de junho de 2024
Avaliação não solicitada
Resposta da hod
Hi, Crossroads is in receivership as of the 28th of November.
Crossroads currently owes more than 250 million dollars to customers and suppliers. All transaction enquiries need to be directed towards KPMG as they are in charge of the voluntary administration process.
We are just the supplier of the product not the company you purchased this item from.
SCAM!! Beware
They took my money and told me my card is fraudulent; therefore they have to hold onto the payment and not send the product. Their instructions for me to be able to receive the item we're basically sent through lots of personal bank details which confirmed that this is definitely a scam.
I have asked politely twice by email for a refund and have had no reply.
Please stay safe and don't buy from these people no matter how enticing the price.
15 de outubro de 2024
Avaliação não solicitada
Resposta da hod
Hi Kim, I remember personally speaking to you on the phone as you were obviously very distraught over the fraudulent card warning .
As I explained to you, your credit card came up as fraudulent and we needed to verify your purchase. As you were not comfortable with this we refunded the card.
We NEVER asked or will ask for personal information and we absolutely refunded the card.
I also took time to explain you how you could call your bank to request a chargeback if you felt any online transaction was fraudulent.
I find it incredibly rude you would slander my business after I took the time to call you from Australia and explain this to you.
It is odd that you still think we are a scam even though you were refunded straight away.
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