Holiday Genie Avaliações 

251
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Terrible service, our holiday was cancelled due to Easy Jet under staffed flights. Holiday Genie did nothing to help get refund back. They just said refund had gone into my account which it hadn’t, ab... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I requested that an agent call after 4pm as my Husband works nights and I know he's about then. The agent Charlotte was extremely helpful , making suggestions , offering advice and even saving us a f... Ver mais

Avaliado com 5 de um total de 5 estrelas

Booked a last minute honeymoon today and the experience was brilliant. Darren made sure we got the best deal talking me through the range of options available and giving advice based on his own experi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have just returned from a fortnight in Florida. I cannot fault holiday Genie in any way. Darren Fletcher was our first and last point of contact. Nothing was a problem for him and dealt with all... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Site de busca de vôos
  2. também em
  3. Agência de Viagens
  4. Operador de turismo

Informação fornecida por fontes externas variadas

When booking with Holdaygenie.com, you can let one of our travel consultants take care of the details and be guaranteed the best holiday package at the most competitive price.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

251 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(251)

15 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Maldives Trip - great company & Beth is the go to

We booked a holiday in the Maldives (Nautica Paradise Island) for our honeymoon and used holiday-genie as a recommendation from my friend who used their services the year before and they did not disappoint. Beth was the agent who offered a five star service, from selecting the resort that met our requirements and even offered support when there with issues with our flights due to the airspace closing. We will definitely be using holiday-genie again as their after-care service is excellent, they custom make the holiday package to both your needs and budget and they're more affordable than other large companies such as TUI, where the price would have been nearly double.

25 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding Service from Charlotte – A Holiday Dream Come True!

I recently booked a holiday through Charlotte, and I can honestly say the experience was exceptional from start to finish. Charlotte was incredibly knowledgeable, patient, and truly went above and beyond to find the perfect getaway for me. She listened carefully to what I wanted, offered fantastic recommendations, and tailored everything to suit my needs and budget.

What stood out most was her friendly, down-to-earth attitude and the genuine care she showed in making sure every detail was just right. It felt like I was planning a trip with a friend rather than just an agent. Thanks to her hard work, I’m heading off on a holiday I’m genuinely excited about – stress-free and confident everything is sorted.

Highly recommend Charlotte if you want a seamless and personal holiday booking experience. She’s an absolute star!

12 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfect Orlando holiday

We had a 3 week Orlando holiday flights,hotel and car arranged by Beth. Everything was perfect start to finish. We have already spoken to Ranul to book for next year. Can't praise holiday genie enough. They go above and beyond to get the prices and do the best deals

29 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Maldives Holiday

Ranul Bhandari, Sales Consultant provided a great service. He listened carefully to our holiday requirements and provided several fully costed alternatives for us to consider. He responded to our queries quickly and made the holiday booking for the package we selected without any delay.
I would recommend Holiday Genie for your holiday requirements.
They provided a great service, thank you.

27 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ranul sorted out our holiday and…

Ranul sorted out our holiday and couldn’t do enough to help. We couldn’t find a suitable holiday for our dates and Ranul went above and beyond to find an alternative within budget and to my requirements. I cannot recommend this company enough.

16 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

fantastic

ive used holiday genie on 2 occasions first time was 2018 and most recently august 2024 both times we booked orlando we cant fault them at all my sales consultant lauren was fantastic explaining everything in great detail always there at the end of the phone to answer any niggling questions i had. we can honestly say we have had a fantastic expeirence with HG so much so were looking to book our orlando 2026 with them

26 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quick and easy booking process…

Quick and easy booking process supported by the very help Ranul. He was quick to respond to emails, called me to clarify details and even stayed late to finish the process. Would book again.

22 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Have been booking with holiday genie…

Have been booking with holiday genie since 2017. Very reliable and they always make time to look for the exact type of holiday you want. I just recently booked again and dealt with a guy called Ranul who was very helpful and had great communication.
Would absolutely recommend booking with this company.

10 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Service

Beth dealt with my enquiry straight away, gave further holiday availability and costs for comparison which was really helpful, no cold calling, gave you time to think, once confirmed i wanted to book it was very easy to do and confirmed right away by email, very pleased with the service, would definately book via Holiday Genie next time

27 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Service

Cannot fault Holiday Genie as a company. Their company delivered on every level.

Ranul who I dealt with was absolutely first class in delivering a first rate service.

I would have no hesitation in recommending him and his company in future.

24 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

I thought I’d write a review as I found these reviews super helpful when looking to go with Holiday Genie, as I’d never heard of them before. Charlotte helped us sort out holiday to Bali this summer. She was very accommodating, answering a million questions and got us a good deal (we compared how much it would cost us to sort all the individual components ourselves). Super happy with them and wouldn’t hesitate to use them again

16 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend

I have only ever used holiday genie in all the years i have been going to florida always had fantastic comunication always met my needs in the things that i have requested ranul as kept me upto date since i booked i carnt praise this company enough

19 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very Happy Customer

Ranul was very helpful and answered a number of questions I had before I made my booking. Very friendly and the communication was top notch.

Happy customer

20 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, great communication, after 10 minutes on the phone my 2 weeks inThailand was booked and all the relevant paperwork emailed across. Would highly recommend Holiday Genie 👍🏼

24 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have been with Holiday Genie for 10…

I have been with Holiday Genie for 10 years on 2025. Every holiday we've had has been almost perfect. I have been ragging Ranul who has the patience of a saint btw ( C.S Agent ) for a while now trying to get the perfect holiday he found the perfect price for the dates needed. Today again I put my deposit down and we are off. You want a perfect price? Go on roll the dice. With HOLIDAY GENIE! 💯

13 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 star experience for booking and holiday

Lots of companies get bad reviews. I booked with this company for 7 nights in Vegas at Caesars Palace. They got me a great price, much cheaper than anywhere else and worked with me constantly when there was the odd issue to rectify problems. Lufthansa changed flights on original booking and made it awkward. Lauren and team worked to get us different flights using BA and honoured original price as well. If you are patient and trust that people are working hard for you give this company a go, they will not let you down

6 de maio de 2024
Avaliação não solicitada

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