Hollins & Hollinshead Avaliações 

1.796
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had been searching for a long time for a particular type of ring and finally found one on this website, I know it’s always a risk (from previous experience with other vendors) purchasing such an exp... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My third purchase from this company. A reversible blue john pendant for my wife's birthday. Lovely item, very fast delivery and securely packaged. I've said before the thing I like is what you see on... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I went into your winsford branch on Wednesday with some gold I wanted to sell. The staff could not have been more friendly and helpful. They sent the gold away on Wednesday, rang me on Thursday with a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Hollins & Hollinshead are simply a great company to deal with. They are super efficient, with speedy response time and obviously know their product range thoroughly. Bought my second Seiko Prospex... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Relojoaria
  2. Negociante de Diamantes
  3. Joalheiro
  4. Joalheria

Informação fornecida por fontes externas variadas

Hollins & Hollinshead is a family run jewellers with six stores in Cheshire. Established since 1978, we offer a wide range of charming jewellery and watches from a selection of prestigious and designer brands. With competitively priced products and a professional and helpful service both in-store and on our website, we aim to help our customers find the perfect piece, to be treasured for many years.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.796)

59 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great Accurist watch

I chose this Accurist watch, because i have been pleased with my present similar model, which is still ok after many years, but looks a bit tired.
Hollins and Hollinshead offered a very competitive price, and I wanted to buy from a watch specialist. I had a minor query, so I gave heir office a call, and a very nice and friendly lady did her best to help. Delivery was faster the expected, and I would buy from them again.

2 de julho de 2024
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Resposta da Hollins & Hollinshead

Many thanks Mr Finkleston for your 5 star review. We appreciate you taking the time to let us know you are happy with your new Accurist watch and also with the service that you received.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Superb buying experience.

Superb buying experience.
They kindly price matched a watch for me and delivered it next day.
Nice packaging and guarantee card stamped and filled in.
Highly recommend.

28 de junho de 2024
Avaliação não solicitada
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Resposta da Hollins & Hollinshead

Many thanks Jim for your 5 star review. We appreciate you taking the time to let us know you were happy with the product and service that you received.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Spotted a limited Edition Seiko Willard…

Spotted a limited Edition Seiko Willard on their site at a very good price. Easily ordered and next day shipping. Watch arrived, well packaged and no issues. Good company and easily to navigate website.

18 de junho de 2024
Avaliação não solicitada
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Resposta da Hollins & Hollinshead

Many thanks Mr Stevenson for taking the time to leave your positive feedback. It is very much appreciated and we hope you enjoy wearing your new Seiko watch.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Great experience

Easy to order watch on line.
Took 3 days to deliver the watch as stated
Received watch in exceptional order

28 de maio de 2024
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Resposta da Hollins & Hollinshead

Many thanks Rakesh for your 5 star review. We appreciate you taking the time to let us know you were happy with the product and service that you received.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Incredible customer service and very helpful. Good online shopping experience.

Good value for money and great product. Really pleased with my watch.

28 de maio de 2024
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Resposta da Hollins & Hollinshead

Many thanks Julie for taking the time to leave your positive feedback, it is much appreciated.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish

Excellent service from start to finish. Bought a neon Superdry watch.

Good price, as described & quick delivery!

18 de maio de 2024
Avaliação não solicitada
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Resposta da Hollins & Hollinshead

Many thanks Archie for your 5 star review. It is much appreciated.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Good, reliable company

Had the item that I wanted at a good price. Decent delivery time and item nicely packaged. Would certainly use again!

7 de maio de 2024
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Resposta da Hollins & Hollinshead

Many thanks Andrew for taking the time to leave your positive feedback, it is much appreciated.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Emporio Armani Watch

I ordered emporio armani ceramic watch from H&H online and very happy with the purchase. Got the watch for a good price and it arrived safely with all the packaging. Had to wait for 3 days though due to Bank holiday weekend. Overall nice experience and would buy from them again.

7 de maio de 2024
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Resposta da Hollins & Hollinshead

Many thanks Sudesh for your 5 star review. We appreciate you taking the time to let us know you were happy with the product and service that you received.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Blue John pendant

Found the delivery good and the blue John pendant top class many thanks for a nice item M Brook.

4 de abril de 2024
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Resposta da Hollins & Hollinshead

Many thanks Malcolm for your 5 star review. We appreciate you taking the time to let us know you were happy with the product and service that you received.
Best regards.

Avaliado com 5 de um total de 5 estrelas

Ordered online

Ordered online, delivery came two days earlier than stated, excellent service.

28 de fevereiro de 2024
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Resposta da Hollins & Hollinshead

Many thanks Nicola for your 5 star review. It is very much appreciated.

Best regards.

Avaliado com 5 de um total de 5 estrelas

I have just received my beautiful…

I have just received my beautiful mother of pearl necklace. It is absolutely stunning, so well made and looks far more expensive than it is . The stones are inlaid on both sides too . I am going to order the matching bracelet, I’m certain I won’t be disappointed ! Great purchase

22 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Hollins & Hollinshead

Many thanks Carol for taking the time to leave your 5 star review. It is lovely to hear you are so pleased with your purchase and we are sure you'll be just as pleased when you receive your matching bracelet too.
Your custom and kind words are much appreciated.

Best regards.

Avaliado com 5 de um total de 5 estrelas

All good

All good, lovely watch delivered in good time thank you

26 de janeiro de 2024
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Resposta da Hollins & Hollinshead

Many thanks Joe for your 5 star review. It is very much appreciated.

Best regards.

Avaliado com 1 de um total de 5 estrelas

Avoid buying from here

Writing another review because the other I was advised to remove… dodgy in itself. I bought a bracelet for my partners birthday there was a manufacturing fault this caused us to loose the bracelet as the clasp didn’t work. It took weeks complaining but eventually they offered us another bracelet, further complaining to get it for free as it was their fault, they then gave us a bracelet too short, so we had to swap it again, when he opened it on Christmas Day we realised the fault and you could not wear it without it falling off so we complained again as this was a clear manufacturing error, someone organised a replacement so we went to the store, the store manager was so rude thought she was above all the customers refusing to make eye contact, and saying it was our fault and they wouldn’t give us the bracelet in that condition, when we had 3 with the same issue…. Eventually we got another replacement from another manufacturer without the fault which was then too long! We couldn’t be bothered with the hassle of talking to people that didn’t want to help, and were just rude. The lack of care to order the correct size was unacceptable it was a Christmas present that wasn’t sorted until mid-late January. I’ll likely get a call again asking for this to be removed but I want all customers to be aware of this! For expensive jewellery go to higher quality places, for diamonds I thoroughly recommend Austen and Blake

Edit for the response they just gave me:

Read the review you will see I stated that the manager was hostile and didn’t make eye contact refused to take responsibility after you had already said it was a manufacturing issue. The manager said she called the owner and she denied ever talking to me so thank you for clarifying that the owner lied and she did talk to me :)

18 de janeiro de 2024
Avaliação não solicitada
logotipo da Hollins & Hollinshead

Resposta da Hollins & Hollinshead

Hi Jess,
We are sorry to read that after arranging replacement bracelets for you, corresponding to your messages, arranging for you to speak to the owner of the business, and having communications with 2 shop managers and our senior online manager, that you are so dissatisfied with the products and the service you received.
With over 40 years trading on our local high streets around Cheshire, we take pride in the service that we offer our customers and we apologise that your experience did not match your expectations.

Best regards.

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