Terrible customer service. I cancelled an order in accordance with their T&C’s but I’ve still been charged. Emails and WhatsApp are not being responded to and the phone number just rings out.
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Veja o que dizem as avaliações
My teenage daughter loves Hollywood Browzer products. The Smoother has given her the confidence to remove the hair on her legs independently, and she finds it so easy to use. I recently tried the Brow... Ver mais
Hollywood Browzer products are the best dermaplaning items on the market. Others have been known to cause some bleeding and the blades wear easily but not these products- my sensitive skin feels smoot... Ver mais
A empresa respondeu
The Hollywood Browzer have changed my life. No more pesky hairs or peach fuzz. For someone who regularly visits the salon (pre covid) I have seen how popular Dermaplanning is. Constantly booking yours... Ver mais
Detalhes da empresa
Escrito pela empresa
Hollywood Browzer Beauty is an award-winning beauty tools and accessories brand specialising in eyebrow shaping, hair removal & dermaplaning tools. The brand was founded in 2017 by former actress and producer, Amy Anzel, after discovering this beauty 'secret' aka dermaplaning, while living in LA. She felt that every woman should experience this same pain free hair removal, eyebrow shaping and glowing skin that celebrities and Hollywood A-Listers were experiencing.
Informações de contato
13 Whitchurch Lane, Edgware, HA8 6JZ, Middlesex, Reino Unido
- 0203 383 0109
- info@hollywoodbrowzer.com
- www.hollywoodbrowzer.com
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Face feels so sore
Just used this product today and my skin feels like it’s on fire and I have red lumps all over my face. Gutted really hope this effect doesn’t last too long?

Resposta da Hollywood Browzer
Amazing service!!
Amazing service!!! As once or my deliveries didn’t come I’ve emailed them about it and they where very friendly and nice so helpful amazing replies with some companies is get like 2/3 days replies with this honestly on hour or two would recommend 100%! Amazing customer service !
Hollywood Browser
I am really happy with the way my order was handled, customer service kept me informed from when they got my order, to when I received it. it arrived very quickly and was well packaged. The Hollywood browser is made really well, (before buying this I bought a cheaper version and it was falling apart the minute I opened it). This though is totally different, and I'm delighted with it. I will definitely order again from this company, the customer service is great. One happy customer. Thank you
Very helpful and kind thank you for my…
Very helpful and kind thank you for my order and for helping me

Resposta da Hollywood Browzer
Very happy with my result
Very happy with my result, skin feels like silk.. thank you
Great
This product is excellent - such a surprise and don’t know what I would now do without it!
Absolutely amazing customer service and…
Absolutely amazing customer service and communication. Super speedy replies and staff that clearly really care about the brand as well as their buyers. Very excited to receive my order- if the product is as good as the service- I’ll definitely be using again!
Thanks again, specifically Charlotte and Shanel ☺️
Wasn’t as happy with this product as I…
Wasn’t as happy with this product as I was expecting to be

Resposta da Hollywood Browzer
So easy to use and amazing results…
So easy to use and amazing results without needing to leave the house
11 days since I’ve ordered and still no…
11 days since I’ve ordered and still no sign of it. Keep getting excuses from customer services. I don’t even think they know where it is!

Resposta da Hollywood Browzer
Excellent customer service received a…
Excellent customer service received a reply within one day of contacting them regarding my order.
Very happy with my product. Will definitely order with Hollywood Browser again in the near future.
I’ve used similar products on my face…
I’ve used similar products on my face before and thought I would give this a go. I loved it my face was really smooth but I felt like the next day my hairs already started to grow back which never happened to me before but other than that it was good and I would recommend it
Product never arrives unless you hound them....
I have ordered twice from the company (6 months apart) as for me the product did work quite well me however both times I had to send many chase up emails as product never arrives if you don’t hound the online chat or email. The first time it took well over a month and this time it has been nearly a month and no sign. I definitely wouldn’t order again or recommend the service. For the price point it’s not worth the hassle. Try another brand as the service is truely terrible. There are a few other reviews which say the same- take note.

Resposta da Hollywood Browzer
Ruined my skin
Unfortunately this has ruined my skin. Made it extremely sensitive and broke out in tiny painful spots. I watched the videos re how to use it and followed them exactly but, while it got rid of the hair really well, the side effects were awful. Won’t be buying again.

Resposta da Hollywood Browzer
I would fully recommend this company
I would fully recommend this company. I bought the Hollywood Browser dual pack and tried for the first time yesterday. I've had laser hair removal for dark facial hairs but still had fair hair fuzz which was getting coarser with age :( ....the browser is great, very easy to use and with little effort the fuzz is gone. I had a little redness which is normal and is fine now as the browser also exfoliates. I did my eyebrows too, why have I only just discovered this brilliant product? Great and helpful customer service, five stars all the way.
Excellent
I ordered my 2nd Hollywood browzer a couple of weeks ago. It didnt arrive in post and i just sent an email to customer service who looked into my order. Unfortunately i say my order was lost in the post . And they sent me out another order . Very friendly customer service and professional. Love hollywood browzer.
Amazing customer service team
I ordered the Hollywood Browzer yesterday and realised after I should have ordered the puff too, I called Customer Service who answered straightaway and were the most helpful customer service team I have had the pleasure to speak to in a very long time. They cancelled my order straightaway and refunded my order, then proceeded to order again. Will definitely be buying from them again, what a team!
Awful
I just bought and use this device, the result is been terrible in my face and I have very red lumps and burning sensation on my skin, omg absolutely awful. I follow the instructions and watch the video but unfortunately I really don’t recommend this device if you have sensitive skin.

Resposta da Hollywood Browzer
Excellent product!!
I have been using my Hollywood Browser for a couple of months to remove my 'peach fuzz' on my face. It removes the hair effortlessly and leaves my skin feeling smooth. I have had to contact the customer service department a couple of times and they are extremely helpful and go out of their way to make sure that your problem is sorted. I will definately be buying this product again in the future and I wouldn't hesitate in recommending Hollywood Browzer to anyone.
Beautiful products
My HOLLYWOOD BROWZER DUO (Value Pack) and my HOLLYWOOD BROWZER Deluxe Microfibre Puff Duo are both excellent products to have.The quality of these products are immaculate the browzer leaves my skin feeling smooth and looking clean and clear within seconds.
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