Hollywood Mirrors Avaliações 

232
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great price, fast delivery and perfect mirror looks gorgeous. Thought it would be a bit too small for the dressing table as ours was bigger than the recommended size for the mirror but it was perfect.... Ver mais

Avaliado com 5 de um total de 5 estrelas

I got the Mila LED mirror and it's favourite purchase ever, the adjustable settings and brightness is great, it literally fixed all the issues i had with doing my make up before. I love this mirror in... Ver mais

Avaliado com 5 de um total de 5 estrelas

Outstanding customer service. Shout out to Justine🤩who went above and beyond with her personable customer service skills. Prompt delivery, well packaged, good quality mirror (The Jessica). I would hi... Ver mais

Avaliado com 1 de um total de 5 estrelas

Not a legit company I don’t think. Ordered a mirror through Klarna for protection, the website states next day delivery but this is false as nearly a week later they contact me to say my mirror has be... Ver mais

Detalhes da empresa

  1. Beleza e bem-estar

Informação fornecida por fontes externas variadas

In stock (27% OFF SALE ENDS SOON) Hollywood Mirror with light bulbs, Official #1 supplier of the original vanity makeup mirror as used by A-list movie stars and celebrities. Look On fleek and glam every day with the ultimate makeup mirror we have a lar...


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

232 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 16% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(232)

60 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Purchase of 2 Hollywood mirrors

Purchased two Hollywood mirrors for my teenage daughter’s bedroom, and we absolutely love them. Arrived promptly, exactly as described, very high quality and superbly packaged! Well worth the money

18 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

purchased hepburn hollywood mirror…

purchased hepburn hollywood mirror direct from the website. unfortunately the pictures didn’t match the description it was very misleading from the pictures looks like the bulbs are screw in but are intact not. emailed the company who pointed me in the directions of the return process only to find out it would cost £69 to return! Either way i’ve lost a lot of money.

update:
they had emailed me a day later after this review asking me to remove it as it may affect their business. i informed them that my review was an honest opinion of my experience and that the focus should be more about finding a solution rather than about their reputation. to say i was so disappointed is an instatement i’m still paying off instalments on a mirror i don’t want. i send receipts of the return quote and after back and forth emails they offered to help sort the mirror being returned after me accepting this offer i’ve heard nothing back.
again customer service is flawed with little to no concern over resolving an issue. even more appalled to be asked to remove my review!

27 de maio de 2025
Avaliado com 5 de um total de 5 estrelas

The very best

We are absolutely over the moon with our Hollywood mirrors, the quality of the mirrors is outstanding. It is so easy to set the mirror up, all you have to do is plug it in! They are so well made and so sturdy.
The fact that they can be wall hung or floor standing gives endless options.
The lighting is fabulous for anyone creating natural to glamorous make up looks. The brightness can be adjusted as well as the warmth of the light. We thoroughly recommend to all!

20 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful, glamorous mirror

After spending a lot of time and effort revamping my bedroom, a new Hollywood mirror was the finishing touch. It's stunning! I chose the Houston mirror with Bluetooth audio, which not only gives me a choice of 3 light settings, it allows me to listen to music while I'm getting ready, which I love. Delivery was swift and hassle free. I'm delighted with my purchase.

15 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing quality mirrors

I bought my daughter the Hollywood mirror after trying some cheaper versions first - and my goodness what a difference! Great quality products that really change the way the light looks.
Had an issue which was resolved very professionally by the team - I emailed late at night and they responded straight away ( lovely advisor named Justine )
This goes a long way in this day and age and I’ve recommended this company to all my friends💕

24 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have the Hepburn mirror and I just…

I have the Hepburn mirror and I just can't get enough of how flawless I look in it. It has made me feel like a queen. It has truly enhanced my boudoir experience. The mirror is such good quality and the tri-colour bulbs are dimmable. There is also a USB port for charging. Gorgeous old Hollywood classic with a modern twist!

2 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I'm currently waiting on a replacement…

I'm currently waiting on a replacement mirror as mine was faulty but I appreciate the level of service from Justine who helped sort out a replacement, tried other avenues to see what was wrong, etc. Once they organised the collection of the faulty mirror and had a check, they quickly sent out another which i'm excited to receive, as the mirrors are beautiful and such a lovely addition to a vanity!

8 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid ordering from this company - unless you want a whole load of admin stress...

I ordered an Alicia mirror in 2022 which I have been very happy with. I wanted an upgrade to fit a new bedroom so I ordered the Hepburn mirror. Once I received this product I noticed very quickly that it was nowhere near as bright as my current Alicia version and I put this down to the new non replacement LED bulbs that are used (my Alicia mirror has very bright bulbs that are replaceable). On further inspection there was also a mark on the mirror, 2 black dots which looked like damage to the mirror.
Unfortunately I have experienced nothing but awful customer service from this company. At first, they told me the marks were probably just ink that should rub off (which they didn't). The customer service team then tried to make me organise return of the faulty mirror at a cost to myself which would then be refunded if they couldn't get the marks off. I spent days trying to make the point that I had been sent a faulty mirror and I have consumer rights to a refund. I also pointed out this mirror was nowhere near as bright as my current one. After long discussions the company finally organised collection of the item and then emailed me to say "I got the mark of straightaway and the reason the mirror wasn't bright was because it had a 2 amp plug - sorry". So not only had I been sent a damaged mirror (because I don't believe the marks were removed) but I was also sent a wrong amp plug but in my conversations with customer service all they kept saying was "the hepburn is our bestseller and we have had no complaints".
I am glad to say I have finally received my refund however, I had to push for basic customer service and the way they have spoken to me is extremely unprofessional and rude. I would not recommend this company to anyone, they send you a faulty product and make it very hard work to get a refund.

**UPDATE 15/04**
Company sent me a small gift for an apology of my experience.

*update 17/04, I tried to find my review of the Hepburn mirror on the company website but it seems they have deleted my review*

1 de abril de 2025
Avaliação não solicitada
logotipo da Hollywood Mirrors

Resposta da Hollywood Mirrors

Hi Rianna,

Thank you for sharing your feedback, and we're sorry to hear that your recent experience didn’t match your previous one with the Alicia mirror.

We did receive your Hepburn mirror back and found that the minor marks were surface-level and came off easily with a cloth — they were not permanent damage to the mirror. We also noticed that your mirror had a 2-amp plug, which can slightly reduce brightness, and we're sorry for the confusion this caused.

Although we were initially advised the marks may be ink, once you raised your concerns further, we arranged for the mirror to be collected at no cost and issued a full refund promptly after inspection. We’re also glad you received the small gift we sent as a goodwill gesture.

We always aim to offer helpful and responsive service, and we're sorry if any part of the communication felt unprofessional — that’s certainly not how we want any customer to feel.

Thanks again for your previous purchase, and we hope we can restore your confidence in us in the future.

— The Hollywood Mirrors Team

Avaliado com 5 de um total de 5 estrelas

Mirror looks lovely

Mirror looks lovely, moving at the moment so haven’t set it up, but checked everything out and I can’t wait to have in my new room xx

26 de março de 2025
Avaliado com 5 de um total de 5 estrelas

Hollywood mirrors sent out a replacement cable which has resolved the problem and have since provided a contact email and phone number. The mirror is stunning now that it’s working.

Mirror doesn’t work after 2 weeks and no response to emails requesting replacement or refund. After paying £400 for a mirror I would expect it to last longer than a couple of weeks and not responding to emails or via web chat is unacceptable. I am seeking a charge back via my credit card company due to getting no response from Hollywood Mirrors. AVOID.

7 de fevereiro de 2025

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