Holocene Motor Group Avaliações 

216
•
O TrustScore é 2.5 de um total de 5

2,6

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I went to Holocene for a simple window replacement (the existing one had been broken) and they agreed to use OEM parts for the window. The fitting of the new window was obviously not accurate owing to... Ver mais

Avaliado com 1 de um total de 5 estrelas

I’ve been driving for 30 years and using lots of garages throughout this time. This is hands down the worst one I have ever had the misfortune to use. Big talk of great work from the man VJ but... Ver mais

Avaliado com 5 de um total de 5 estrelas

Louis, my favourite car fixer works here now, I've followed him around for years because I know he's trustworthy and does his best to save me ££s when he can. Holocene has added a whole new dimension... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

I found more things going wrong with my car after it went into this garage for repairs!! Pretty high labour charges that don't add up and they tell me they didn't charge for diagnostics etc, but they... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Motorista
  2. também em
  3. Manutenção de Ar Condicionado para Carros
  4. Martelinho de Ouro
  5. Mecânica de Carros
  6. Oficina de Inspeção Veicular
  7. Serviço de troca de óleo

Informação fornecida por fontes externas variadas

Independent Car Specialist Here at Holocene we offer many different services such as: Accident Repair, MOT services, Full services, Bodywork repair and much more. Pop by or give us a call and we will be more than happy to help you.


Informações de contato

2,6

Ruim

O TrustScore é 2.5 de um total de 5

216 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,6

Todas as avaliações

(216)

2 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I have used Holocene over a number of …

I have used Holocene over a number of years and can honestly say that this business has given me a totally honest service. This service has been enjoyed by my friends and associates as well.
They listen to what my problem is and recommended appropriate action at a very reasonable cost.
They manage their customers with empathy and honesty and which is a rare thing in any business today.
They are the total opposite to the reputation of most garages
.I recommend Holocene for their honesty,integrity and service.

12 de setembro de 2017
Avaliação não solicitada
logotipo da Holocene Motor Group

Resposta da Holocene Motor Group

Hi, Martyn, thank you very much for your honest & kind words about our garage and team. We appreciate every customer at Holocene and are very pleased you took the time to write us such a nice review. Thank you and we will see you again soon.

Avaliado com 5 de um total de 5 estrelas

Very Good

Friendly, professional and competent. Problem was diagnosed and fixed in a few hours. No reservations. Have used before, will use again.

1 de setembro de 2017
Avaliação não solicitada
logotipo da Holocene Motor Group

Resposta da Holocene Motor Group

Hello Mark,

Thank you for leaving us a review. It is extremely gratifying to hear when one of our customers is satisfied with our service. I'll be sure to share your review the Holocene team. We look forward to seeing you again.

Avaliado com 5 de um total de 5 estrelas

Repairs appear to be well done

Repairs appear to be well done, and they kept within the original quote.

I will employ them again.

16 de agosto de 2017
Avaliação não solicitada
logotipo da Holocene Motor Group

Resposta da Holocene Motor Group

Thank you kindly for leaving a review Mr Willami. We enjoyed working on such a timeless classic. Thank you for your business we hope to see you again.

Avaliado com 5 de um total de 5 estrelas

Good honest and fast service

Good honest and fast service. Will be back for a service in a year!

3 de agosto de 2017
Avaliação não solicitada
logotipo da Holocene Motor Group

Resposta da Holocene Motor Group

Thank you for leaving us a review Mr Anderson Munoz Gonzalez. We hope to see you again in a years time.

Avaliado com 5 de um total de 5 estrelas

Amazing service, fast quality repair work

Amazing service, my car failed a MOT on the other side of London, I was able to book the car in for repairs the same day and get the repairs completed at Hoocene the same day. Absolutely awesome service!

31 de julho de 2017
Avaliação não solicitada
logotipo da Holocene Motor Group

Resposta da Holocene Motor Group

Thank you very much for leaving us a review! We are very pleased that you are happy with the service you received with us. We hope to see you again soon.

Avaliado com 4 de um total de 5 estrelas

Car was booked in for MOT

Car was booked in for MOT. It took a little longer than the time suggested but passed no problem. Reception staff were efficient and welcoming. Recommended

25 de julho de 2017
Avaliação não solicitada
logotipo da Holocene Motor Group

Resposta da Holocene Motor Group

Thank you for taking the time to leave us a review Mr Cotter, we appreciate your business.

Avaliado com 5 de um total de 5 estrelas

Very efficient service

Very efficient service. Staff were pleasant and friendly

24 de julho de 2017
Avaliação não solicitada
logotipo da Holocene Motor Group

Resposta da Holocene Motor Group

Thank you for taking the time to leave us a review Keisha, we hope to see you again.

Avaliado com 5 de um total de 5 estrelas

This has to be the best garage in …

This has to be the best garage in London. Service is impeccable. Staff are knowledgeable and delightfully free from the normal sharp intake of breath often associated with so many other repair and service centres.

The amount of police cars and Addison Lee vehicles booked in is testament to the level of trust that public services and large corporations place in Holocene

When I move out of London, I will still be driving back to Holocene for any service.

I almost didn't want to place a good review here for fear of them being overwhelmed with bookings - I rather fancied keeping their excellent service to myself !

20 de julho de 2017
Avaliação não solicitada
logotipo da Holocene Motor Group

Resposta da Holocene Motor Group

Thank you so much for your kind words Duncan. We are glad to hear that you were satisfied with our service. Please keep the referrals coming! We really appreciate your business and try our best to keep our customers happy at all times. If you are happy we are happy! Thank you for your visit and we'll see you again soon.

Avaliado com 5 de um total de 5 estrelas

The service was brilliant

The service was brilliant! They were up front with me from the start and the work was done quicker than expected. Got the car back nice and clean. I would recommend them!

13 de julho de 2017
Avaliação não solicitada
logotipo da Holocene Motor Group

Resposta da Holocene Motor Group

Thank you Neil, we try our best to be as fast and officiant as we can. We are glad you are happy with our service at Holocene. See you again soon.

Avaliado com 2 de um total de 5 estrelas

I found more things going wrong with my …

I found more things going wrong with my car after it went into this garage for repairs!! Pretty high labour charges that don't add up and they tell me they didn't charge for diagnostics etc, but they charge for something else instead to make it up. The serious problem is that I took my car to another mechanic for a second opinion and I'm being told that there were things which were supposed to be fixed and were not fixed or replaced!! I was shocked to find out, like most people, I'm not a motor mechanics and it's already sad when you need had to ask a second opinion from another professional! Just be warned, before you go here, get a accurate costing or quote first and compare with other places, even the manufacturer dealership or garage might not be much more expensive than this place. They're not as honest as other reviews make them out to be!!

24 de junho de 2017
Avaliação não solicitada
logotipo da Holocene Motor Group

Resposta da Holocene Motor Group

We are very sorry to hear about your experience. We would like to have an understanding of exactly the known faults with your car or what the other mechanic found. This way we will have the opportunity to discuss the problem. Please let it be known it is never our goal to deceive a customer or charge for unnecessary work. We believe our positive reviews are evidence of this fact.

If you would like to discuss this further or have any additional information, please do not hesitate to contact us on service@holocenemotorgroup.com with your contact information and a member of our team will call you to resolve this issue or your concerns.

Avaliado com 4 de um total de 5 estrelas

Our experience has been excellent where …

Our experience has been excellent where our car in concerned. Holocene have looked after us for at least ten years and have always been friendly and efficient.

John R Murray – Islington

16 de junho de 2017
Avaliação não solicitada
logotipo da Holocene Motor Group

Resposta da Holocene Motor Group

Thank you so much for your kind words Mr Murray. You are a valued customer to us at Holocene. See you again.

Avaliado com 5 de um total de 5 estrelas

Fast and professional

Fast and professional. Waiting room very clean. Maybe a coffee machine vender?

2 de junho de 2017
Avaliação não solicitada
logotipo da Holocene Motor Group

Resposta da Holocene Motor Group

Thank you for taking the time out of your day to leave us a review Wesley Riberio, every review counts to us. We've taken note of your comment about installing a coffee machine that would be a nice touch. Thank you again -Holocene Motor Group

Avaliado com 5 de um total de 5 estrelas

Brilliant service, genuine people, a garage you can truly trust

After taking my car to Holocene for an MOT last month, I was incredibly impressed with them.
As the car was due a service, I decided to take it back this week. Once again, I have been incredibly impressed with their professionalism, expert knowledge and price.
They are genuine and accommodating, and really do go the extra mile to ensure the customer is happy.

Once again, A+ service, I am an extremely happy customer!

28 de abril de 2017
Avaliação não solicitada
logotipo da Holocene Motor Group

Resposta da Holocene Motor Group

It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit. - Holocene Motor Group

Avaliado com 5 de um total de 5 estrelas

I searched for a garage I could trust

I searched for a garage I could trust. I found Holocene and read an abundance of good reviews. They didn't disappoint.

18 de abril de 2017
Avaliação não solicitada
logotipo da Holocene Motor Group

Resposta da Holocene Motor Group

It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit. - Holocene Motor Group

Avaliado com 5 de um total de 5 estrelas

Excellent Service

I received outstanding service from Holocene Motor Group. I took my 1993 Honda Civic in to them as a last resort. Having had the engine rebuilt (badly) by another company, I wasn't convinced that they would be able to sort the problems out. Miraculously, due to their rigorous testing and diagnosis of the issues they were able to get my much loved car, not only back on the road but purring along beautifully! Thanks you so much.

31 de março de 2017
Avaliação não solicitada
logotipo da Holocene Motor Group

Resposta da Holocene Motor Group

Thank you for your kind words, We always appreciate your business. - Holocene Motor Group.

Avaliado com 5 de um total de 5 estrelas

Great service!

30 de março de 2017
Avaliação não solicitada
logotipo da Holocene Motor Group

Resposta da Holocene Motor Group

Thank you very much for leaving a review for Holocene. Much appreciated. - Holocene Motor Group

Avaliado com 5 de um total de 5 estrelas

thorough and efficient job

Louis, my favourite car fixer works here now, I've followed him around for years because I know he's trustworthy and does his best to save me ££s when he can. Holocene has added a whole new dimension of professionalism to the job, like a nice comfortable reception, computerisation, and a shining bright clean car at the end of it. PLus they found my friends purse she's lost in my car, and returned it with the cash still inside. Gets my vote!

21 de março de 2017
Avaliação não solicitada
logotipo da Holocene Motor Group

Resposta da Holocene Motor Group

Thank you so much for your kind words. We are glad to hear that he did a great job and has been able to deliver First Class treatment to you as always. Please keep the referrals coming! We really appreciate your business. We try our best to keep our customers happy at all times. If you are happy we are happy! Thank you for your visit. - Holocene Motor Group

Avaliado com 5 de um total de 5 estrelas

Excellent service.

I found the staff here very helpful, knowledgeable, professional and trustworthy.

16 de fevereiro de 2017
Avaliação não solicitada
logotipo da Holocene Motor Group

Resposta da Holocene Motor Group

Thank you very much for leaving a review. We are glad for your visit and that you found the experience at Holocene a pleasant one.

Avaliado com 5 de um total de 5 estrelas

best garage I've been to

Potentially a little more expensive but we 100% think it's worthwhile. They are trustworthy, efficient and easy to work with.

14 de fevereiro de 2017
Avaliação não solicitada
logotipo da Holocene Motor Group

Resposta da Holocene Motor Group

Thank you very much for leaving a review for us we appreciate your business and kind words. We are looking forward to your next visit. - Holocene Motor Group

Avaliado com 5 de um total de 5 estrelas

professional, thorough and generous

Took the car in yesterday as it was juddering away like a good'un. Other garages muttered darkly about wishbones but Holocene found a cheaper problem. Very good communications and price and service. Despite being a very small job they valeted the car inside and out. Also it is very reassuring to deal with a small business that has all the details organised. The reception area is super clean and comfortable and the whole atmosphere is one of calm and efficiency. Will use more often.

7 de fevereiro de 2017
Avaliação não solicitada
logotipo da Holocene Motor Group

Resposta da Holocene Motor Group

Thank you for taking the time to leave us a review and your kind words Colin. We look forward to seeing you again. - Holocene Motor Group

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