I bought Wharfedale DX-2 speaker package from Home AV Direct. Although this package came with a three-year manufacturer's warranty, the subwoofer failed and stopped powering on as soon as the warrant... Ver mais
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Veja o que dizem as avaliações
Phoned for advice on which home theatre system to purchase. Received good personal advice and ordered home theatre system and speakers. Arrived 8 o'clock next morning. Couldn't have been more pleased.... Ver mais
I needed a new AV receiver and wanted to hear my short list in action before i decided Home AV Directs store has several AV dem rooms from start up to top end where i could listen to the sound sys... Ver mais
I have placed half a dozen or so orders over the course of two or three years with this company. The service I have received has been genuinely exemplary. Nothing is too much trouble and commitments... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Shop online now for all your Home Audio and Visual needs Fantastic savings on LCD & Plasma TVs, plus a huge range of Blue Ray & DVD players, DAB radios, headphones and much more
Informações de contato
Unit 6a-6b Bilton Way, UB3 3NF, Hayes, Reino Unido
- 0208 813 7666
- support@homeavdirect.com
- www.homeavdirect.co.uk
Sem histórico recente de pedidos de avaliações
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Had an issue with product set up
Had an issue with product, not damaged or not working just a basic set up issue which Viraj took time to contact the manufacturer and get the information to correct the issue. Would not hesitate to use again, very pleased.
Unacceptable attitude and lack of customer service
I ordered a Bose Bass Module 700. On opening the box, I found the glass top of the unit to be damaged. I contacted the company, but instead of agreeing to replace the unit, I was accused of damaging it myself. I ended up having to contact Bose directly, who arranged pick-up and replacement of the product themselves. Unacceptable customer service and in particular accusatory behaviour by their employees.
Great customer service
Great customer service. I was shipped the wrong colour product, they quickly arranged for a pickup of the wrongly shipped device and a right coloured replacement. Thank you!
Ordered Sonos Beam and Sub on Saturday…
Ordered Sonos Beam and Sub on Saturday afternoon. Arrived Monday evening. Great products and great service. Delighted.
Would recommend!
Very quick service considering the circumstances, no issues at all with the product and communication was very prompt throughout, thanks!
Great company amazingly fast…
Great company amazingly fast shipping.Very quick replies to email.
Excellent Service
Excellent Service. Ordered mid-afternoon, delivered the next day.
Great service speedy delivery 👍
Superb service and competitively…
Superb service and competitively priced!
Cheaper than Amazon and personal service. Vee was so helpful and efficient.
There was an issue with part of the order, which was rectified with no quibble within 24 hours.
If you want any form of AV equipment these are the people to use!
Great advice
Great advice, prompt delivery! Wouldn't hesitate ordering again..
Easy ordering process and prompt…
Easy ordering process and prompt delivery. Got a great deal on some Mission LX-1 speakers. Overall an excellent purchasing experience. Highly recommended.
Excellent service and a great price
Excellent service and a great price. Very pleased with product.
great stands
very fast delivery and was kept informed regular,would use again and the q acoustic stands where as expected,very smart and packaging was ok but not great all in all good service.
Bit of a delay, but quickly resolved
There was a week delay after ordering from Home AV Direct, so i called them. they said they were waiting for stock or the colour item i ordered. they said they had other colours in stock if i didnt want to wait. I changed to the stock coloured item and it was delived the next day!
Very happy, totally trouble free.
Good website, smooth ordering, item in stock (how about that?!), prompt dispatch, excellent packaging. What would there be not to like?
Great communication and dispatched…
Great communication and dispatched items straightaway.
Satisfied customer
After an initial minor hiccup, the pair of white speaker stands for my Concept 20 speakers were delivered 15 min into the 1-h delivery slot. I was most impressed by the delivery information sent to me by DPD. The stands are superb, and were easy to assemble.
Speedy service
Speedy service, good price. No issues so far so recommend this company.
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