Homebase - Basildon Avaliações 224

Always a great service

There was 1 person serving and a que that kept getting bigger,I know the company is closing down but only having one person serving in a big store like Pitsea is a bit much

It was easy to order and easy to collect

Amazing as ever love customer service at homebase click and collect brilliant

Collection was straightforward but would of appreciated if asked (do you need any help loading your car) As it was 2 large bags of compost.
It's just good customer service to be asked.

Able to view furniture items in a local store, good price, ordering and booking delivery easy to arrange and all items arrived on time. Good quality too.

Sheila at homebase Basildon customer service was great especially now in the heigh of Christmas. I was after a tree skirt that wasnt on the store front, with her system she located the item from the back and was able to give me one to purchase. Thank you!

Lady on till went out her way to get us our Christmas tree which was out of stock in store and online. She went above and beyond. Lady's name was Dee from Basildon store.

Shelia was extremely helpful and smiley.
Great service thank you very much.
A smile goes a long way.

Great experience , really helpful and friendly , needed some advice on paint and simon was really helpful

Click and collect - one of four handles was damaged so I had to go to another store - the one they had in stock was a different colour so I’ll have to go to another store at some point. Staff very friendly and helpful though - not their fault

The Australian Lady called Irene was so helpful yesterday advising me on my winter plants, she always keeps the garden centre looking so nice even in the winter months she is always happy to help and full of advice. Thank you Irene

Great advice from Sandra at the Basildon store, she advised on the correct paint to use for our bedroom, ended up having a paint mixed at the paint station, great service

Click and collect order ready first thing in the morning. Correct items, polite staff. Great online value.

Rob was very helpful and friendly

Lovely friendly staff, very easy process and like that I had 5 days incase I couldn’t make it 👍🏼

Had purchased online on different occasions but had bought the same thing twice in error. Dee at Basildon helped sort out the problem with ease and expertise. Great service

Really privileged to shop in Homebase Basildon
Served by Selge and Calaire the Store Managers what a marvellous service, I managed to get all my shopping with the Help of them, They were very patient yet professional in dealing with me.

Definitely I will recommend everyone

Hafiz

Sheila was very helpful as didn’t know what I was getting

Great customer service with a unique paint colour (blue note) Sandra went above and beyond to ensure I had the perfect paint mixture!

Thank you.