On the 14/07/2026 I ordered a planter from Homebase on line as they don’t have any stores that I know of. They’re both owned by the same company. CDS Superstores, owners of The Range and Wilko, acquir... Ver mais
Localização
Trocar localização75 Chester Road, New Oscott, Sutton Coldfield, B73 5BA Birmingham, West Midlands, GB
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Veja o que dizem as avaliações
It was easy to. But on collection there was only I person on customer service desk. She was trying to sort out another person order then the printer played up then the lady behind me started to compla... Ver mais
I brought a (Powerbase) 1400w lawnmower whilst on sale from £90 down to £70, was a little skeptical of buying a non branded mower however surprisingly it is very good quality, seems to be built well a... Ver mais
I had an appointment with Deborah to design my new kitchen. Deborah gave expert advice and listened to all my needs. She helped with the design, budget, styling and finishing touches. My kitchen arriv... Ver mais
Detalhes da empresa
- Loja de artigos para reforma residencial
- Loja de Acessórios para Banheiros
- Loja "Faça Você Mesmo"
- Loja de Móveis
- Centro de Jardinagem
- Loja de móveis para cozinha
Sobre Homebase - Birmingham Sutton Coldfield
Escrito pela empresa
Homebase
Escrito pela empresa

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informações de contato
75 Chester Road, New Oscott, Sutton Coldfield, B73 5BA, Birmingham, West Midlands, Reino Unido
- 0345 640 7214
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 47% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Cheerful staff make a difference…
Everything in the store is well laid out and clearly priced....including discounts.
We made our choice quite quickly and went to Customer service desk as we wanted to arrange delivery.
We were greeted by Teresa with a smile, She was really helpful and answered the few queries that we had. Both items were in stock and we agreed on a delivery date. Teresa was very cheerful and polite throughout.
Superb customer service!
Superb customer service!! Angela went above & beyond today it was a real pleasure to shop there.
Everyone very helpful
I would really like to say how helpful…
I would really like to say how helpful Emerson was in your Sutton Coldfield store. He went out of his way to help me and when the store didn’t stock what I needed he actually found somewhere that did. So friendly and super helpful.
Angela at Homebase Sutton Coldfield was…
Angela at Homebase Sutton Coldfield was so lovely and helpful! Great customer service! Thank you!
We bought 2 bedside cupboards and found…
We bought 2 bedside cupboards and found 1 part was incorrect. We live a very long way to a store that had the part we needed so we drilled the holes in ourselves. Very dissapointed with our order and would like someone to look into it.

Resposta da Homebase - Birmingham Sutton Coldfield
Wow Sir Dave you embody a special kind of energy ⚜️
Wow! I have not been more impressed with the way I received any type of service, support, quality of customer service since the 80’s. DAVE was one in a million. Thank you kind sir. I will be returning all summer. I wish you all the best your smile and energy is golden. Thanks Homebase. Kind regards xxx
Punctuality was awful
Was sent a text saying my order is ready for collection, arrived at the store out of 7 items only one item was picked and had to wait over 20mins to receive the items. I’m pretty sure would’ve been lot sooner if I hadn’t gone through the trouble of click and collect and picked the items up myself

Resposta da Homebase - Birmingham Sutton Coldfield
Friendly and helpful service from…
Friendly and helpful service from checkout to car - thank you
Friendly efficient service
Friendly efficient service. Liz has always been on hand to assist. Never too much trouble whatever I need
Great customer service!
Dave in New Oscott was really helpful and friendly- great customer service!
Dave on the till was very cheerful and…
Dave on the till was very cheerful and friendly, brightened our day.
Egija was very helpful today
Egija was very helpful today, helping me find tiles and bathroom paint and recommend other things needed for my bathroom renovation. Thanks Egija
We were served by liz she was kind and…
We were served by liz she was kind and very professional
Callum and Teresa were very helpful to arrange home delivery
Very helpful to arrange home delivery
Brilliant very patient and…
Brilliant very patient and accommodating. Thanks teresa!
Excellent customer service
Excellent customer service
Homebase has some great products at a reasonable price. I love their garden section spoiled for choice on flowers and pots, would highly recommend.
Massive thanks to Rod
Massive thanks to Rod, who kindly helped me select and carry two massive terracotta pots to my car. Very friendly, cheerful and helpful gentleman
Says 25% off plant pots and plants but…
Says 25% off plant pots and plants but when I got to the till there was no 25% off when I asked the guy on the till he said it’s already taken off. S o why bother putting signs up saying 25% off no need for the signs it’s false advertising to me . The plant pots I bought 2 each were £16.50 each , my sister bought the same one a few months ago she paid £16.50 there were no signs saying 25% off then ???

Resposta da Homebase - Birmingham Sutton Coldfield
Brought my 90 year old Dad to the…
Brought my 90 year old Dad to the Garden Section of Homebase. Angela helped us with Dad's purchases. She was professional, helpful, friendly and very patient with my Dad. Thank you Angela, we will definitely shop here again
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