I couldn’t thank Paul enough from the Kitchen department at the Bodmin branch. Nothing was too much trouble for him. I had some concerns over the kitchen I had ordered and he very kindly sorted the pr... Ver mais
Localização
Trocar localizaçãoBodmin Retail Park, Launceston Road, PL31 2AP Bodmin, Cornwall, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Went to the Bodmin store yesterday and they had some lovely garden furniture on clearance. We were helped by Aiden who is an asset to the company. He gave us a brilliant price and was so helpfull and... Ver mais
Adrain and Bryn went above and beyond with the customer service they gave us today in store. Helpful with a refund and helped us with information to choose different stock, nothing was to much effort... Ver mais
After ordering on line to do a click & collect i traveled 40 mins drive to come to collect my items from Bodmin homebase. When i approached customer service desk the lady who was on the desk didn't ev... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de artigos para reforma residencial
- Loja de Acessórios para Banheiros
- Loja "Faça Você Mesmo"
- Loja de Móveis
- Centro de Jardinagem
- Loja de móveis para cozinha
Sobre Homebase - Bodmin
Escrito pela empresa
Homebase
Escrito pela empresa
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informações de contato
Bodmin Retail Park, Launceston Road, PL31 2AP, Bodmin, Cornwall, Reino Unido
- 0345 640 7856
4,6
Excelente
143 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 44% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful and friendly staff
Very helpful and friendly staff. Answered all my questions about my purchase.
10 de abril de 2024
Extremely efficient service
Extremely efficient service with professional staff thank you
12 de abril de 2024
Avaliação não solicitada
Great store for all DIY needs
8 de abril de 2024
Avaliação não solicitada
Krista
Krista, the assistant I asked for help was extremely polite, friendly and helpful.
4 de abril de 2024
Avaliação não solicitada
From 3rd to 1st choice - very pleased
We were very pleasantly surprised by the professionalism and friendliness displayed by the Homebase staff, particularly, kitchen designer Paul Kelsey. We visited and had quotes from 3 separate kitchen companies. Paul’s genuine enthusiasm for the quality and value of product actually convinced us to go with Homebase when it had been our 3rd choice!
We are very happy with the Whitstable shaker with vanilla noir worktops and even happier with our choice of supplier.
Well done Homebase!
26 de março de 2024
Avaliação não solicitada
Staff made my visit so easy
Staff made my visit so easy , found Aaron to be especially helpful, and also reminded me the clocks go forward 😀
30 de março de 2024
Avaliação não solicitada
It was easy to order and had quick…
It was easy to order and had quick delivery and and delivery service was excellent too
24 de março de 2024
Great service . Great bargain occasional chair
Great service when collected from Bodmin branch. Item ready & staff member was very polite.
29 de março de 2024
Avaliação não solicitada
No one was staffing the collect till
No one was staffing the collect till. So I had to queue with the purchasers to get served making the click and collect a waist of time.
27 de março de 2024
Avaliação não solicitada
Resposta da Homebase - Bodmin
Hi Andrew,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Good service
25 de março de 2024
Avaliação não solicitada
Excellent Service
Not on display but a very good member of staff called Jenny spent time to check that there many in stock and sorted out our need.
16 de março de 2024
Avaliação não solicitada
Not happy with my experience
Having asked for - and paid for - a home delivery I eventually found out that my lawn mower had been delivered to the branch when it didn't turn up at my home. So, not only did I then have to pick it up from the branch, I had to struggle in pain to get it out of my car and into my garage. The reason I wanted a home delivery was to avoid making an existing back injury worse (which I did!). I did contact the on-line delivery team regarding this situation (it wasn't the fault of the branch) but their attitude was far from helpful. As it turned out, I might as well have asked for (free!) 'click and collect' - not happy.
2 de março de 2024
Resposta da Homebase - Bodmin
Hi Amanda,
Thanks for your feedback. We’re sorry for any disappointment caused - We can see your review is related to an online order so we'd be grateful if you could update your review and remove the location from this by selecting 'no specific location'. So we can look into your issues further please could you reach out to us here - (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)
Thanks,
Team Homebase
No issues
No issues, item ready for swift collection. Friendly staff
9 de março de 2024
Avaliação não solicitada
Very prompt
Very prompt, helpful and reasonable price. The clothesline I bought is already operational! Really pleased
5 de março de 2024
Avaliação não solicitada
Jo the team leader maid my experance…
Jo the team leader maid my experance she moved tbe bigest pile of wood to get to the peice we wanted a d was so polite
5 de março de 2024
Avaliação não solicitada
Very quick click and collect
Very quick click and collect! Friendly staff all good
27 de fevereiro de 2024
Avaliação não solicitada
Great customer service from Mandy
Great customer service from Mandy, polite, helpful and obliging
21 de fevereiro de 2024
Avaliação não solicitada
Very helpful staff
25 de janeiro de 2024
Avaliação não solicitada
4 Pots of paint with brilliant deals.
Easy ordering,colours i wanted with a good deal to keep the prices low,delivery was quick and well packed.
All round brilliant experience.
18 de janeiro de 2024
The paint ordered was available without…
The paint ordered was available without delay.
24 de janeiro de 2024
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.