We called into the Bridgend store with a view to purchasing a new kitchen. From the start Louise Walker was friendly and helpful. Louise called to measure and design our kitchen, she listened to all o... Ver mais
Localização
Trocar localizaçãoBridgend Retail Park, Picton Court, Cowbridge Road, CF31 3XX Bridgend, Mid Glamorgan, GB
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Veja o que dizem as avaliações
Just looked on your site and liked the wall tree.ive always been pleased with Homebase superstore, but this was my first online perchance and will do more in the future many thanks Margaret Edwards
Ed did an outstanding job of helping us with our new bathroom. He was very professional and patient with our choices of what type of shower enclosure etc we were considering. Even when we changed our... Ver mais
Visited the local Homebase in Bridgend to buy a specific pot of paint. It wasn't in stock. Customer Services very unhelpful. Ordered the paint myself online with Homebase. Paid delivery. Paint hasn't... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de artigos para reforma residencial
- Loja de Acessórios para Banheiros
- Loja "Faça Você Mesmo"
- Loja de Móveis
- Centro de Jardinagem
- Loja de móveis para cozinha
Sobre Homebase - Bridgend
Escrito pela empresa
Homebase
Escrito pela empresa

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informações de contato
Bridgend Retail Park, Picton Court, Cowbridge Road, CF31 3XX, Bridgend, Mid Glamorgan, Reino Unido
- 0345 640 7477
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 4% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Staff were pleasant
Staff were pleasant. Hassle free click n collect.
Broken bags
Ready with a smile
Full Marks Service
I found the member of staff who saw to my needs absolutely fantastic. I have a slight disability and Trish at the collection desk couldn't have been more insightful, kind and helpful.
Check orders thoroughly
Was given the wrong tin of paint with my order and opened it without looking at the label - looked exactly like the correct tin - they refused to exchange it for me and I was down £59 - partly my mistake for not looking but as a gesture they could have changed it for me as they are closing
Great products
Great products! My only complaint is their choice of using Yodel for deliveries.
Wall tree
Just looked on your site and liked the wall tree.ive always been pleased with Homebase superstore, but this was my first online perchance and will do more in the future many thanks Margaret Edwards
A damaged chair was delivered to me but…
A damaged chair was delivered to me but on speaking to Mayurmin Customer Service was very helpful and the matter resolved
Quick and efficient and helpful staff.
Ed did an outstanding job of helping us…
Ed did an outstanding job of helping us with our new bathroom. He was very professional and patient with our choices of what type of shower enclosure etc we were considering. Even when we changed our minds later he was very accommodating in making the necessary adjustments to our order. Excellent service.
My order arrived on time and everything…
My order arrived on time and everything was delivered
Both Louise and Ed have been absolutely…
Both Louise and Ed have been absolutely amazing from start to finish with the design and purchase of my new kitchen, they have been with me every step of the way and have gone above and beyond … absolutely first class service Thank you so much Louise and Ed
Stress free
Louise's expertise and professionalism made designing and purchasing our new bedroom furniture stress free. She is a credit to her profession.
Amazing staff
The staff were super friendly and made so much effort to get what I wanted.
So pleased with our new kitchen.
We called into the Bridgend store with a view to purchasing a new kitchen. From the start Louise Walker was friendly and helpful. Louise called to measure and design our kitchen, she listened to all our requirements and designed a kitchen which met our needs. We are so pleased with the finished result and would highly recommend Louise, she is friendly, knowledgeable and provided excellent customer service from start to finish.
The lady i saw today
The lady i saw today, Clare, was the most helpful person I've encountered in a very long time. She was due to go off shift but stayed with me until she was satisfied she had completed everything. Make her a manager!
Excellent customer service
Excellent customer service. Staff were really helpful and gave guidance on best size to choose based on our wall (we bought wall panelling kits) Would definitely recommend to others.
Skeleton staff
Upon entering the store, there was only one person on the checkout. There were no staff manning the Customer service desk for click and collect.
I stood at the desk for some time until someone eventually turned up with a coffee in hand.
It felt very unprofessional

Resposta da Homebase - Bridgend
Excellent experience with click and…
Excellent experience with click and collect order from Bridgend Homebase. Efficient and friendly service. Will use again
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