Joe who told me he was the current manager of your Cambridge branches “closing down sale” refused to give me a refund when I found out items in his up to 50% sale could be purchased cheaper on your we... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 10, Cambridge Retail Park, 254 Newmarket Road, CB5 8JL Cambridge, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
On our visit we encountered a wonderfully helpful staff member called Jack who spent some time demonstrating how a sofa bed worked, a matter of great interest to us. He then led us the cavernous war... Ver mais
We bought a chimenea today that we were very excited to try out. Unfortunately, barely 30 minutes into the fire being on, a through-and-through crack developed in the top half of the chimenea, and... Ver mais
A empresa respondeu
I've been a customer since the Cambridge store opened. It’s in a convenient central location near other businesses and ample parking usually. There’s a good range of products including nice bathroom a... Ver mais
Detalhes da empresa
- Loja de artigos para reforma residencial
- Loja de Acessórios para Banheiros
- Loja "Faça Você Mesmo"
- Loja de Móveis
- Centro de Jardinagem
- Loja de móveis para cozinha
Sobre Homebase - Cambridge
Escrito pela empresa
Homebase
Escrito pela empresa
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informações de contato
Unit 10, Cambridge Retail Park, 254 Newmarket Road, CB5 8JL, Cambridge, Reino Unido
- 0345 640 7256
4,5
Excelente
165 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 47% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Reliable as always
Reliable as always. Good prices with very quick delivery, almost too quick, I had to start my DIY job early! 😂
3 de fevereiro de 2024
Good customer service
Good customer service, brilliant till stuff and offered some screws and some paint brushes
12 de fevereiro de 2024
Avaliação não solicitada
Easy system to order and collect
Easy system to order and collect. Store easy to navigate and staff always friendly
10 de fevereiro de 2024
Avaliação não solicitada
Item was ready to collect
8 de fevereiro de 2024
Avaliação não solicitada
Very helpful
Order was ready for collection and staff member was super helpful in bringing the trolley out to my car and helping me load up. Throughly appreciated
3 de fevereiro de 2024
Avaliação não solicitada
Nice product.
Nice product.
Easy to assemble, attractive design looks good without any feeders.
Good value for money.
And the birds like it.
25 de janeiro de 2024
Avaliação não solicitada
Resposta da Homebase - Cambridge
Thank you for the great feedback, we are glad your birds are happy. Hope to see you back in Homebase Cambridge very soon.
Good comms product there easy
24 de janeiro de 2024
Avaliação não solicitada
Resposta da Homebase - Cambridge
Great Feedback for Homebase Cambridge, Thank you. Hope to see you back in Homebase Cambridge Very soon.
Tried to buy some Really useful boxes…
Tried to buy some Really useful boxes to be delivered to the store. Not able to do this so bought from Amazon. cost less than delivery
21 de janeiro de 2024
Resposta da Homebase - Cambridge
Hi John,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
She asked me if I found the items that I’m looking for
Friendly customer services
18 de janeiro de 2024
Avaliação não solicitada
Resposta da Homebase - Cambridge
We hope you had a very good visit with us at Homebase Cambridge, look forward to seeing you back soon.
What the heck is going on guys
I was told my item would be delivered that day, then asked if I was satisfied with the delivery, before it had happened. The item was delivered the following day, and to the wrong address. I live on Scotland Road; the item was delivered to the nearby Edinburgh Road, the driver having apparently assumed that it must have meant 'Edinburgh', because that's in Scotland. There was no card left, or anything like that; the Edinburgh Road resident brought the item round. In that respect, Homebase didn't deliver the item at all. :S
13 de janeiro de 2024
Resposta da Homebase - Cambridge
Hi Tim,
Thanks for your feedback. We’re sorry for any disappointment caused - We can see your review is related to an online order so we'd be grateful if you could update your review and remove the location from this by selecting 'no specific location'. So we can look into your issues further please could you reach out to us here - (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)
Thanks,
Team Homebase
Quick arrival in store
Quick arrival in store for collection, very reasonable price. I haven’t used the screws yet so can’t come on them.
10 de janeiro de 2024
Lovely customer service
10 de janeiro de 2024
Good service when I had to delay…
Good service when I had to delay picking up my storage boxes you contacted me and then kept them a week. And they were just what I wanted at a good reduced price.
9 de janeiro de 2024
Avaliação não solicitada
Picked up a basin waste but it was…
Picked up a basin waste but it was missing key parts. Total waste of a journey and time.
31 de dezembro de 2023
Avaliação não solicitada
Resposta da Homebase - Cambridge
Hi Mark,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
The ordering process was intuitive
The ordering process was intuitive, and the product was delivered promptly and arrived at the predicted time. The artificial Christmas tree product is of good quality and was priced reasonably.
16 de dezembro de 2023
Resposta da Homebase - Cambridge
Hi CDM,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Quick good service
12 de dezembro de 2023
Resposta da Homebase - Cambridge
Hi Susan,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Lovely assistant…
The ordering experience was easy and straightforward as you would expect. Went to collect my tiles was met by a really lovely assistant who was cheerful as well as being exceptionally helpful. She should be congratulated on her excellent customer service
17 de dezembro de 2023
Avaliação não solicitada
Resposta da Homebase - Cambridge
Hi carolyn,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
We were really happy as item was…
We were really happy as item was delivered quicker than expected & packed well The driver was very polite & very friendly & he lifted it in to our hallway for us as it was heavy
13 de dezembro de 2023
Resposta da Homebase - Cambridge
Hi Julie,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Super efficient
Super efficient, order was ready and waiting
15 de dezembro de 2023
Avaliação não solicitada
Resposta da Homebase - Cambridge
Hi brokenbiscuits,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
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