Homebase - Cannock Avaliações 

134
O TrustScore é 4.5 de um total de 5

4,4

The Orbital Retail Centre, Voyager Drive, Cannock, WS11 8XP Cannock, Staffordshire, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Order processed quickly. 1 item not in stock but got a phone call to advise and refund arranged automatically. Easy click n collect process- order ready on trolley (many bags of compost) so much quick... Ver mais

Avaliado com 1 de um total de 5 estrelas

I purchased a cordless hedge trimmer by using click & collect. On opening the box when I got home it was clear that the said item was a returned item the blades were marked the trimmer was scuffed the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Went to buy a hedge trimmer (bosch as was only brand made somewhere other than China!). Displayed trimmer had a big hole smashed in the box. Found a young chap and asked him if they had another one i... Ver mais

Avaliado com 3 de um total de 5 estrelas

My kitchens not even 3 years old yet and I can see im going to need multiple repairs done very soon. Not a patch on Howdens


Detalhes da empresa

  1. Loja de artigos para reforma residencial
  2. Loja de Acessórios para Banheiros
  3. Loja "Faça Você Mesmo"
  4. Loja de Móveis
  5. Centro de Jardinagem
  6. Loja de móveis para cozinha

Homebase

Escrito pela empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informações de contato

  • The Orbital Retail Centre, Voyager Drive, Cannock, WS11 8XP, Cannock, Staffordshire, Reino Unido

  • 0345 640 7114

4,4

Excelente

O TrustScore é 4.5 de um total de 5

134 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 45% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(134)

744 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The staff could not have been more…

The staff could not have been more helpful, showing me where to find what I was looking for in the store. They even covered wood I bought in plastic wrapping to stop it getting wet in the pouring rain as I took it back to the car.

10 de abril de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

We ordered 11 packs of large kitchen…

We ordered 11 packs of large kitchen tiles. They were not available for delivery, so ordered them for collection. The assistant went away to get the tiles and returned with a lot of the packaging damaged and a couple of tiles damaged.
They sent someone to check the warehouse for more packs but this took a long time. I asked if I could change the damaged tiles with those on show (samples) they said ‘you will have to replace them’ but no one offered to help.

I just felt the staff could have been more helpful and we were worried the tiles might go out of stock.

8 de março de 2024
Avaliação não solicitada
logotipo da Homebase - Cannock

Resposta da Homebase - Cannock

Hi Adrian,

We’re sorry you’ve had a disappointing experience with your click and collect. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Avaliado com 5 de um total de 5 estrelas

Sue is a superstar

I wish I could take the assistant at the till home and bottle her kindness. Helpful, polite and a pleasure.

28 de fevereiro de 2024
Avaliação não solicitada
logotipo da Homebase - Cannock

Resposta da Homebase - Cannock

Hi,

Thanks for your feedback. We’re sorry for any disappointment caused - We can see your review is related to an online order so we'd be grateful if you could update your review and remove the location from this by selecting 'no specific location'. So we can look into your issues further please could you reach out to us here - (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)


Thanks,

Team Homebase

Avaliado com 5 de um total de 5 estrelas

The cube

It was quick as there wasn’t anyone queuing, always friendly staff at the checkout , was bigger than expected though

22 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Faulty Ladders…

Have collected these ladders taken the packaging off when I got home. Opened them to try out but the will not close up again. So will have to take them back. Very annoying. Have now returned the step ladders back to store. Had a very helpful member of staff raise my refund. The customer service team at your Cannock wood store are always willing to help. So 5stars for them.

2 de fevereiro de 2024
Avaliação não solicitada
logotipo da Homebase - Cannock

Resposta da Homebase - Cannock

Hi Greg, 

Thank you for your review, we're sorry that the ladders you picked up aren't working correctly, we completely understand how frustrating that can be! If you take them back to your closest store a member of our team will be more than happy to help.

Kind Regards

Team Homebase

Avaliado com 1 de um total de 5 estrelas

I never received a notification that my…

I never received a notification that my order had arrived in store. I popped in on the off chance and my order was there. I was appalled to see the state of the box; there was a massive hole which had been taped up in a rudimentary fashion. I knew immediately that my cupboard would be damaged and on opening I found damage on the bottom left corner. The door was almost falling off and the top of the cupboard is covered with smears and blemishes. I think this may be an ex display model that I bought at full price. I am not happy

28 de janeiro de 2024
logotipo da Homebase - Cannock

Resposta da Homebase - Cannock

Hi Mrs Faulkner,

Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new) and we’ll get back to you as quickly as possible.

Thanks,
Team Homebase

Avaliado com 5 de um total de 5 estrelas

Order was ready and assured that the…

Order was ready and assured that the best one was picked and I believe her

Tremendous literally the order was fir a Christmas tree 🌲

20 de dezembro de 2023
Avaliação não solicitada
logotipo da Homebase - Cannock

Resposta da Homebase - Cannock

Hi Marc​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Avaliado com 5 de um total de 5 estrelas

Good experience

Staff were very helpful and went out of their way to help us and phoned us when the item was not in stock and offered the display item, which we were happy to accept.

17 de dezembro de 2023
Avaliação não solicitada
logotipo da Homebase - Cannock

Resposta da Homebase - Cannock

Hi Phil​,

Thanks for the great feedback, we hope to see you shopping with us again soon!

Team Homebase

Avaliado com 5 de um total de 5 estrelas

Easy to order and collect

Easy to order and collect, great service.

12 de dezembro de 2023
Avaliação não solicitada
logotipo da Homebase - Cannock

Resposta da Homebase - Cannock

Hi Arran​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais