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Homebase - Chichester Avaliações 

163
•
O TrustScore é 4 de um total de 5

4,1

Loja de artigos para reforma residencial
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Localização

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Discovery Park, Barnfield Drive, PO19 6UX Chichester, West Sussex, GB

•
0345 640 7350

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Bought laminate flooring 2020 for new kitchen, over £1000 paid. Absolute thin, flimsy rubbish. Most joints show and does not fit together very well. For many, many years I was working in the build... Ver mais

Avaliado com 5 de um total de 5 estrelas

we have had a wonderful experience at Chichester Homebase. Our first meeting was with Janet who helpfully showed us around the kitchen options and arranged a design consultation with Phil. Phil has be... Ver mais

Avaliado com 5 de um total de 5 estrelas

Went into the store with my partner and her nan looking for a good quality Tap and draw handles for her new kitchen. Janet came over to provide assistance in what we were looking for. She was ab... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brilliant! Messaging quick to confirm order then to confirm status for collection. Also, please give big thumbs up to Homebase Chi team - I rang beforehand to check if I could take in my Black Labr... Ver mais

Detalhes da empresa

  1. Loja de artigos para reforma residencial
  2. Loja de Acessórios para Banheiros
  3. Loja "Faça Você Mesmo"
  4. Loja de Móveis
  5. Centro de Jardinagem
  6. Loja de móveis para cozinha

Sobre Homebase - Chichester

Escrito pela empresa

Shop Sale Shop our Kitchen Range Shop Paint & decorating CONTACT US

Homebase

Escrito pela empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informações de contato

  • Discovery Park, Barnfield Drive, PO19 6UX, Chichester, West Sussex, Reino Unido

  • 0345 640 7350

4,1

Muito Bom

O TrustScore é 4 de um total de 5

163 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 47% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(163)

764 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 5 de um total de 5 estrelas

Extremely helpful and knowledgeable

Jack in the paint department is a real asset to your company.
He was extremely helpful and went above and beyond helping me and giving me advice on a paint even though he was unable to help me (due to my paint not being in stock).

29 de março de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Till staff 040755

Shopping around the store was ok. But the customer service was very poor. The lady who served us was miserable never cracked a smile and made you feel awkward she shook her head and tutted when i struggled to get my card out of my purse. She definitely needs some training in customer service.

20 de março de 2024
Avaliação não solicitada
logotipo da Homebase - Chichester

Resposta da Homebase - Chichester

Hi Clare,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Avaliado com 5 de um total de 5 estrelas

Being allowed to take my dogs in store…

Being allowed to take my dogs in store really makes for a better shopping experience for me as they set the alarm off if I leave them in the car!
Quick service Click and collect means we are in and out in a matter of minutes with the goods ready loaded onto a trolley
Friendly helpful man on the click and collect desk cheered up a rainy day as well

19 de março de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Ordering and delivery excellent.

Ordering and delivery excellent.
Product very sturdy but lid is not waterproof as poor fit.

8 de março de 2024
logotipo da Homebase - Chichester

Resposta da Homebase - Chichester

Hi Lorna, 

Thanks for your feedback. We’re sorry for any disappointment caused by the lid of your product - We can see your review is related to an online order so we'd be grateful if you could update your review and remove the location from this by selecting 'no specific location'. We'll ensure your comments regarding the lid is fed back to the relevant teams. Please get in touch if you need any further support.

Thanks,
Team Homebase

Avaliado com 2 de um total de 5 estrelas

Staff not helpful

No stock in store, staff said could not order in, ordered on line, went for collection and they picked wrong colour, told me to go and find the correct colour

6 de março de 2024
Avaliação não solicitada
logotipo da Homebase - Chichester

Resposta da Homebase - Chichester

Hi James​, 

Thanks for your feedback. We’re sorry for any disappointment caused by your experience instore. We've shared this with the instore team to review further.

Thanks,
Team Homebase

Avaliado com 2 de um total de 5 estrelas

Though the sink was exactly what I…

Though the sink was exactly what I wanted it was delivered with a large crack in it. Though my bathroom fitter immediately rang and was told he would be phoned and emailed as yet we have heard nothing regarding an exchange of the item. I now have a nearly finished bathroom minus the sink. Customer service in this area is seriously lacking and I would hesitate to have anything ordered from Homebase again.

3 de março de 2024
Avaliação não solicitada
logotipo da Homebase - Chichester

Resposta da Homebase - Chichester

Hi Melanie​,

We’re sorry you’ve had a disappointing experience. Our customers are incredibly important to us, and really appreciate you bringing this to our attention. All feedback enables us to grow and be a better Homebase for our customers, so thanks for taking the time to leave your review. We can see that our Customer Service Team are liaising with the supplier to get this sorted for you.

Thanks,
Team Homebase

Avaliado com 2 de um total de 5 estrelas

Grumpy service

Homebase is fine but the man at the click and collect desk was so grumpy! I felt I was inconveniencing him greatly especially as I not only wanted to collect my item but also wanted to buy a couple of things x

2 de março de 2024
Avaliação não solicitada
logotipo da Homebase - Chichester

Resposta da Homebase - Chichester

Hi Jo,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Avaliado com 3 de um total de 5 estrelas

Good selection of products

Good selection of products , but no staff to ask where to find things .
and no signposts to the tills, when I did find the tills I had to wait till someone was called to serve me .

20 de fevereiro de 2024
logotipo da Homebase - Chichester

Resposta da Homebase - Chichester

Hi Caroline,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store management.

Thanks,
Team Homebase

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