What a wonderfully pleasant and helpful morning at Homebase Christchurch. I came into the store with a trolley full of bits after a frustrating afternoon yesterday of trying to put together two chairs... Ver mais
Localização
Trocar localizaçãoUnit 1, Christchurch Retail Park, Bailey Drive, BH23 2BN Christchurch, Dorset, GB
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Veja o que dizem as avaliações
Really helpful staff member on Click and Collect desk. Knowledgable about the fact that discount was only possible with online order, but arranged for goods to be brought down so I could assess si... Ver mais
There's a really lovely lady who works evenings at the Christchurch branch and she's always so polite and unbelievably helpful. I generally don't go in this store in the day but in the evenings it... Ver mais
We always enjoy shopping in the Christchurch homebase store as we get friendly and helpful service. today we were helped by Mark who loaded a very big and heavy pot into our car bought using click and... Ver mais
Detalhes da empresa
- Loja de artigos para reforma residencial
- Loja de Acessórios para Banheiros
- Loja "Faça Você Mesmo"
- Loja de Móveis
- Centro de Jardinagem
- Loja de móveis para cozinha
Sobre Homebase - Christchurch
Escrito pela empresa
Homebase
Escrito pela empresa

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informações de contato
Unit 1, Christchurch Retail Park, Bailey Drive, BH23 2BN, Christchurch, Dorset, Reino Unido
- 0345 640 7115
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 43% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
🌟🌟🌟🌟🌟 service …
What a wonderfully pleasant and helpful morning at Homebase Christchurch. I came into the store with a trolley full of bits after a frustrating afternoon yesterday of trying to put together two chairs. Thank you Pete, you saved my day! Now I have 2 lovely garden chairs for our Sundowner Gins this afternoon. 🙏🙏 🌟🌟🌟🌟🌟service 🦋 Cheers 🥂
We had a GREAT experience at Homebase…
We had a GREAT experience at Homebase today! 2 excellent members of staff Mark and Andy. VERY helpful!
Mark was really helpful and patient…
Mark was really helpful and patient with our paint choices. Thank you!
Garden incinerator Easy to use website to find what I…
Easy to use website to find what I needed. Price was very competitive too. Very easy to order and get click and collect . Item was ready the same day!
Friendly and helpful staff in store and quick check out . Thanks Homebase
Great store and good selection of…
Great store and good selection of decorating supplies at good prices Mark on the paint mixing desk was very kind, patient and smiley while we tried for ages (and ages!!) to pick the right colour. Thank you Mark and the Homebase team!
Very friendly and efficient staff
Barrack Road store Amy excellent💫
Visited today after being to several retail outlets through day and Amy was only person I saw wearing a Poppy which is so very important to this country and for such a young lady I was so impressed💫
Her customer service was excellent and nothing too much trouble so thanks Amy and keep doing what you do 👍🏼🙏🏻💫
Easy
Very easy to order online
I was kept informed about my package
I was phoned and told exactly what time they were arriving that day
Very friendly guys that delivered package
They put ii in the garage when I asked them to
Very helpful advice from Shaun today
Excellent service
Excellent service, fast and efficient
Great and helpful customer service
I have never used the Christchurch store before and they are the most helpful and polite Homebase employees I have ever encountered particularly the younger and older two female staff on the front desk.
Well Done!
10:56 - 29/10/24 - sequence no: 149825 - total: £32
It was quick and easy
It was quick and easy. Items were ready for me to collect.
Great service from Mark at Christchurch…
Great service from Mark at Christchurch (Barrack Road) branch. I went in knowing what I wanted but Mark was amazing and gave some great advice which was even better than what I had come up with. Plus saved me a few pennies as well - always a win. All the staff there are lovely but big thank you to Mark for being so knowledgeable, friendly and helpful.
Wet goods, and soggy assembly instructions.
I purchased a “Keter” Store it Out box. The product must have been stored outside. It was sealed in a plastic cover.
The member of staff helped me lift it into my (new) car.
When I got home there was loads of water in my boot that had come out of the packaging!
The enclosed assembling instructions were sopping wet too, and I was unable to separate the pages, to read the instructions.
Bad storing of goods Homebase.

Resposta da Homebase - Christchurch
Beyond helpful and supportive
Beyond helpful and supportive at the Christchurch homebase Dulux paint mixing station. Mark was so kind and helped guide us through the options, as a first time diyer they were very!
Was told to go to Homebase by B&Q as Homebase had the facility to mix dulux paint to order. The staff were very helpful & friendly & I came away a very satisfied customer.
Was told to go to Homebase
Good experience of click&collect
It was easy to order an item and arrange a click and collect service from the local store. I had notifications via email, text and a phone call from the store. I don’t need the phone call as I obviously don’t have the store number registered in my phone book. So I was suspicious that it was another scam call. But thank you for being thorough. Highly recommend.
Shaun was so very helpful on the paint…
Shaun was so very helpful on the paint mixing counter considering they were about to close and went over and above along with Jackie on the cashier desk.
Ordered 2 rugs online.
Ordered 2 rugs online.
Delivered on day stated.
Only wanted one and returned the other to store for a refund which was promptly actioned.
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