We are absolutely thrilled with our new kitchen from Homebase Coventry - Gallagher. The quality of the units and appliances is excellent. The first class service provided by Katie was exceptional. She... Ver mais
Localização
Trocar localizaçãoUnit H, Gallagher Retail Park, Stoney Stanton Road, CV6 5QG Coventry, GB
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Veja o que dizem as avaliações
Yesterday we purchased a hallway bench from the Gallagher Retail Park store in Coventry. On an earlier visit to the store it only had the display item and no stock, so the store manager James took tim... Ver mais
Easy to walkaround the store, everything was in its place and i found all the things i needed. However it was cold and the lack of heating made the visit shorter. Jada was very good on the checkout sh... Ver mais
The compost bags are sodden, absolutely soaked and have dripped into my car boot, staff member states they are stored outside without any cover, Car will now have to be aquavacced
A empresa respondeu
Detalhes da empresa
- Loja de artigos para reforma residencial
- Loja de Acessórios para Banheiros
- Loja "Faça Você Mesmo"
- Loja de Móveis
- Centro de Jardinagem
- Loja de móveis para cozinha
Sobre Homebase - Coventry
Escrito pela empresa
Homebase
Escrito pela empresa

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informações de contato
Unit H, Gallagher Retail Park, Stoney Stanton Road, CV6 5QG, Coventry, Reino Unido
- 0345 640 7021
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 4% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We are absolutely thrilled with our new kitchen
We are absolutely thrilled with our new kitchen from Homebase Coventry - Gallagher. The quality of the units and appliances is excellent. The first class service provided by Katie was exceptional. She listened to our dreams kitchen and turned into reality. Everything was managed expertly from the beginning to the end. Thank you again Katie and Ryan for your professionalism & brilliant support throughout. Homebase is very lucky to have you both.
Good experience
Ordered on line and collected via click and collect very good experiences!
Purchase of a hallway bench…
Yesterday we purchased a hallway bench from the Gallagher Retail Park store in Coventry. On an earlier visit to the store it only had the display item and no stock, so the store manager James took time to search the other Homebase stores for any available stock. He was able to locate one at the Stamford branch and arranged delivery of the bench to his store. May we thank James and his associated team for their support.
Easy collection
Easy collection, friendly staff, quality product and a good price.
The world needs more “Luke’s”
My husband arrived to collect some paint this morning before the store was open. One of the staff members still assisted and went to collect the paint for him so he wasn’t left hanging around for 15 minutes. Thank you Luke at Coventry for helping us out, A1 service from you. Much appreciated!
Took two trips to collect item and then…
Took two trips to collect item and then got it home and there were pieces missing! Had to drive back there to pick up some more.

Resposta da Homebase - Coventry
Click and collect …
Quick easy ordering ready to collect quickly no issues
Love this place
Love this place. Got all new light shades and picked up a fabulous potted plant
Ordered some paint on click and…
Ordered some paint on click and collect. Turned up at store and staff were welcoming and accommodating. Excellent customer service.
Easy to navigate website
Easy to navigate website, in store at collection was seamless and very helpful and pleasant staff.
Easy to walkaround the store
Easy to walkaround the store, everything was in its place and i found all the things i needed. However it was cold and the lack of heating made the visit shorter. Jada was very good on the checkout she told me about the special offer on Energiser batteries so i brough 2 packs. I felt sorry for Jada she had to work in a cold environment and the checkout was right by the exit door staff shouldnt have to work in a cold environment. Maybe the manager can get her a fan heater from stock.
Fantastic service
Fantastic service
Rik customer service
The compost bags are sodden
The compost bags are sodden, absolutely soaked and have dripped into my car boot, staff member states they are stored outside without any cover,
Car will now have to be aquavacced

Resposta da Homebase - Coventry
Fast 'click n collect!'
Less than 15 mins from making the order online, my item was ready to collect! The staff at the store were very pleasant. The item was readily available upon my arrival. As for the item in question, Homebase 10L dehumidifier, I'm amazed at the amount of moisture that it collects!
Plenty of staff available at the…
Plenty of staff available at the customer service desk. The panelling that I collected was damaged, I was surprised that it wasn’t packaged and protected and was just loosely placed in a trolley that didn’t help with protecting them. A member of staff tried to help me replace 3 panels, however the ones on the shop floor were much worse.
Online and in store purchases
The staff were able to locate my ordered items and bring them to me. Whilst in store I made another purchase and the staff were very helpful in putting this into my car and were careful not to make my car dirty. Thank you very much.
Excellent customer service by Ryan at…
Excellent customer service by Ryan at the Coventry store. He gave me great advice about a sink I bought and I would thoroughly recommend Homebase kitchen department.
Amazing staff!
Dan and staff so so helpful with an order and even helped me carrying it to the car I love this store excellent customer service!
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